Dr. Father has been my family's doctor for 25 yrs. If you need a referral Kathleen is hot on it. I highly recommend him or David Kramer I have never had an problems from anyone and we will continue to come here. read more

Front office very friendly! Dr Fayner gets to the point and I have never left there dissatisfied. Happy with these folks :)!!

Dr Fayner is a great, he definitely cares about his patients! The staff in the office are also wonderful, super friendly and helpful!

The front office receptionist is extremely rude and unprofessional. I am shocked that Dr. Sheldon would allow her to continue to work there and turn away new patients. After our call ended, I called back to ask to speak with management and she somehow kept disconnecting our call. When she finally answered, she stated, "I dont need to talk to you", and when I asked for her name, she hung up on me. Worst employee ever. read more

Been coming here for over 20 years since I was a kid. Staff is super friendly. Dr. Fayner is super professional. Kathleen who works up front is super awesome and extremely helpful! read more

If I could give this place zero stars I'd do it in a heartbeat.. staff is so rude and disrespectful it's ridiculous.. I drove all the way there for an appointment they made me fill out 8 pages of shit and then when I was done they said I had to call my insurance company because I switched doctors in February but they had me make an appointment with them 2 weeks ago and it's may rn... the staff is so rude idk why anyone ever goes cause this place is an absolute embarrassment.. the only reason people go is because they think they have to when they receive a letter from them in the mail. read more

My family and I have been coming here for years and Dr Fayner and his staff have always taken care of all our needs. The front office staff have always gone above and beyond for me and taken care of everything we need for our special needs son. I highly recommend them to anyone looking for a great practice. read more

Dr. Fayner did not seem to care about my throat problem. He seemed as though to rush me out and see the next patient. Kinda like a factory. In and out. The front desk ladies were nice until Kathleen messed it up by referring me to a specialist that wasn't in my network. She blamed me. Said I didn't call her cuz she didn't communicate with me for a week. Oh, but she did communicate with me. Thru letter in the mail. I asked her if that counted as communication. She actually admitted that it does. Wow. Good job for being honest. She then apologized but had an air of "it's still your fault" attitude cuz ya. That's her. Anyway, I forgot to mention that I waited 1 month after making an appointment for the specialist that Kathleen referred me to. 2 days before the appointment, I was told by the lady at the specialist that they didn't take my insurance and they were at least 90% sure of this. Ya. So I waited 1 month for nothing. Def would not recommend. Worst experience in my life. read more

Dr Fayner has been my primary care physician for 15 years, his office, staff, and facility are impeccably clean. The entire staff are professional and friendly, they care about my wellbeing and show it with every appointment. His office is busy daily, so I highly recommend that you make an appointment before visiting. Dr Fayner is professional, intelligent, and above all cares about his patients wellness. I have never had an issue with Dr Fayner or his staff, and will continue to visit his office for the next 15+ years! I hardly give 5 stars, take a look at my reviews. I highly recommend Dr Fayner and his staff for your medical needs. read more

Dr Fayner is very professional & A Great Dr, he really cares About his Patients, & Their needs, his Office Staff is Also Very Nice & Courteous, & wait time is fast.. read more

Fayner Sheldon MD - Doctors Near Me - Anaheim, California

The most unprofessional receptionists ever. All of them have no understanding how to support Dr Sheldon's business and lack customer service. read more

When I moved here from San Diego, my uncle referred me to Dr. Fayner and said he was the best doctor. Kathleen and staff were the best. Well he was right! I have been seeing Dr.Fayner for over 10 years. He listens to me and asks questions in order to understand my symptoms as well as asks about my occupation to get a good understanding. I trust what he says and has always been right. His staff has always been great and helpful as well. Kathleen is incredible and helpful with all the new insurance processes. She knows her stuff! I would recommend Dr. Fayner and his office to anyone looking for the caring respectful health care provider. read more

I have been a patient for several years. Kathleen is awesome. I like that blood draws are done in the office and don't have to go elsewhere. read more

Dr. Fayner is the greatest physician. The office staff is top notch. Especially the office manger Kathleen.

Dr Fayner has been my family doctor for almost 25+ yrs. Love the man like a good friend. He always takes his time to ask about our grandson we raised & he treated our granstill does today. Doctor Fayner & all his staff are very wonderful. 5 stars for always being some clean 5 stars for both those RN nurses 5 stars for the office staff - even when Kathleen put me on hold. Everyone should try walking in her shoes at this office just one day. 20 Stars for Doctor Fayner. Bless you for always helping me & my family. read more

Dr. Fayner and his staff are the most caring people on the plant. You may have to wait a bit in the lobby but it's well worth it! Should you have an insurance issue Kathleen is on the phone solving it for you. God forbid your RX has to get a written letter of need from the doctor! But if it does, not to worry Kathleen is on it!!! They run like a machine, all of those wonderful ladies (and doc) if you just want to get better by a team that will get to the bottom of your issue Dr. Fayner is your guy. read more

Such a crazy unwelcoming experience I called to make a appointment I made one and they told me they would email or message with a confirmation , I waited for a week and than I called to see when I can make another one the lady was rude to me saying I didn't show up and I explained she told me that I didn't come and I told her u never sent me the confirmation and than I asked for another app and she said a week and a half a way I couldn't wait I'm going to the hospital everyday throwing up and there telling me to go to my doctor , I explained it and she was being so rude put me on hold for 30 mins I called back 15 times and they forwarded every call. I called again this morning lady was so rude I even had my husband speak to her and she was yelling at me and him not helping at all and gave me a new date even further than the one she gave me yesterday I just can't belive how rude she was who has to call 20 times plus to make a appointment worst customer service ever u guys should be fired read more

Note to staff ... when your AC is out and people in waiting room are hot. You don't continuously say you are hot too. If you do not like to serve others why are you in this line of work? When a good samaritan brings water to the people waiting in the waiting room, you don't take some for yourselves. You had just come from lunch. I'm sure you had water. You also had fans only for you. A good office manager would have got fans and water on their 2 hour lunch for the waiting room. Also do I get part of your paycheck for having to call and ask you to do your job so many times? Wow!!! horrible service. Gave them a second chance. The office staff was still very rude, condescending and unhelpful. Kathleen was the worst one but Monica was also not helpful. The doctor at least apologized for their actions. read more

This Is my primary doctor. Everyone in the office is always so nice and attentive. Doctor Fayner is always helpful with my health concerns and truly have no complaints! read more

A let down for sure! I was there trying to find a PCP. Walked in 15 minutes before my appointment and just sat there for 2 hours until I said this is enough. The waiting room was full when I walked in. At the 1 hour mark I asked KATHLEEN why the wait was so long. She said the doctor was off last week. I said WHY WOULD YOU OVERBOOK YOUR CLIENTS KNOWING THIS?! She said your'e within the next two going in to see the doctor. BS, I sat there for another 45 minutes while the staff ate their lunch that was delivered. I got my money back and high tailed it out of there. read more

This is more for the office staff and assistants. These girls always remember my name, gets the patients into Dr. in a timely manner, I had a major issue with ins. Co. Glitches and they went out of their way to help me get it resolved. Thanks girls. I've been going to Dr. Ff for yeRs, he's knowledgeable and efficient. read more

This office is stuck in the dark ages when it comes to communicating with pharmacies. They do not have any kind of electronic system set up to address refill requests or other questions that a pharmacist might have. If the pharmacy sends an electronic fax, the front desk (Kathleen - more about her later) will say they didn't receive it. And when you complain to Dr Fayner about that in private, he says its the pharmacy's fault and he tries to get you to change all your prescriptions to a personal friend - I haven't investigated but I think that might be illegal. As a care provider, Dr Fayner is ok but not great - he spends more time talking to his computer screen than to the patient and often misses key items (example, he may give you verbal dosage instructions but then he won't write those instructions on the scrip causing further delays with meds). He also refused my request for a referral to an ENT stating that his office could handle the issue -- they couldn't and I ended up spending a fortune to go to an ENT without a referral (but at least that doctor was equipped to handle the issue). Then there is the aforementioned Kathleen at the front desk - this person has no business working in any kind of position that deals with customers (patients ARE customers). Kathleen is rude, cuts off patients that are trying to voice concerns, violates HIPAA by discussing private patient issues in a very loud voice which everyone in the reception area can hear, and will hang up on patients calling to ask why prescription refill authorization requests from their pharmacies have not received a response. Others at the front desk are acceptable. The best thing about this practice is the nurses that see you in the exam rooms for history, vitals, blood draws, etc. - they are caring and personable. read more

Dr. Kramer and the staff here do a phenomenal job and have attention to detail. The office staff go above and beyond to educate you on certain medications and benefits covered by you insurance. The process to obtaining an appointment is hassle free and I appreciate the patient appreciation they have at this office. Make sure you stop by for expert advice! read more

Dr. Fayner and his staff are excellent. The office workers are very professional and kind. I would highly recommend this hospital to anyone.