Food was good. Attitudes were bad. First the drink machine was not working properly and I told the…read moremanager and she just said ok. She continued to talk to coworkers for the rest of the time we were in there and never made any attempt to check the . About 30 minutes. So we had to drink tea. Also no condiments for unsweetened tea available. Second they charged .25 for honey mustard which was fine. They did not bring that out. When we went up to ask about it. Attitude. No words. Just dirty looks and they placed it on the counter. Disappointed with the service "attitude"

I brought my empty tray to the counter and was treated bizarre by an employee because I did not…read morethrow the trash away myself? It was an older person. Grow up you know what I mean? -Stale bread

Always good but a little expensive. But you get what you pay for. The food is hot and fresh and I…read morehave never had a bad experience except for the time when the kids working in the back were screwing around with the music and blasting it until I had to ask them to knock it off.

Great burgers! 10/10 (who doesn't love unlimited toppings?) Love the service, fast & efficientread more

We have been here several times now and I feel that I can give a competent review since our…read moreexperience has been the same each time. As for the food, it is good, not great. I give this place 4 stars for two reasons: 1) They have BROWN RICE! It is impossible to find brown rice at any restaurants around here, whether Mexican, Chinese, etc. And brown rice is an important element in healthy eating (so much better than white rice)...I appreciate Chipotle for offering it! 2) They offer a VEGAN meat option! This opens up a whole new avenue for vegans, and around here, that is HUGE! It is hard to find vegan options around here, especially vegan meat options. The rest of the food (beans, pico, guac, meats, etc.) are good...not exceptional, but good. The chips, in our experience, have been a little on the stale side more often than not. They are thin and have potential, but need to be fresher. The folks who work here are exceptional. They are friendly, have a great attitude and smile a lot. What more can I say? They represent this Chipolte well, and it is always a pleasure to go in, knowing we will be treated with courtesy and respect. I recommend this Chipolte. Just don't expect the best food you ever had. Remember, I said it was good, not great!

Employee put four scoops of rice in a burrito and then proceeded to put a quarter scoop of chicken…read more I asked for the whole scoop and they charged me for double. Gotta be the worst chipotle experience I've had.

Hello there! My family and I were just passing through when my lovely blessings in the back seat…read moredemanded cook out. So we stopped in for a quick bite to eat and potty break. As a southern mama, I am appalled at the state of the bathroom (see the pictures of the atrocious-ness in the attached photos )! Why on earth is there glass cleaner in the stall?!? My little Susie Mae could've ingested it and been severely harmed. Additionally I think I need a shower after being within 6 inches of that wad of toilet paper. However, the food was delicious! Little Tommy ate everything. And left no crumbs! He even took a bite of the styrofoam box we did have to get that surgically removed but it's ok! We love cookout. The service was good. The lady behind the counter was very nice. She deserves a raise! Have a blessed day!

My burger was LITERALLY the size of a half dollar! Worst fast food that I have ever ordered.read more

I still like Besto burgers better! Thought I'd try Whataburger because it's new but I wasn't…read moreimpressed.

The entrance to the drive thru is ridiculous, took me forever to figure out how to get in. Also the…read moreunmarked police car parked in the exit is not the smartest either, the car is in the way. Approximately a 15-20 minute wait.. Customer service was GREAT! But food was lackluster, cold fries and they definitely don't use the same fountain drinks as McDonald's, b/c the Dr. Pepper is not at its best. Probably will try again, but not any time soon.

This place has the worst service I've encountered in a long time! Every time we come, something is…read morealways wrong! Either they're sold out of something, got the order wrong or don't give you utensils! I guess we're supposed to eat with our fingers! It's ALWAYS something! They need staff training on how to treat and greet customers!! I mean really? Just simple things like saying hello or thank you for your order, they have no basic courtesy!

Close the store, clean it, hire new staff, and reopen, maybe…read more Ordered the Festive Family meal. The chicken was not even warm. COLD. The biscuits were Cold. The potatoes and gravy were luke warm. The server did acknowledge me at the counter while she worked on an order. Out side of that the overall experience was poor. I did not take the food back in and held them to a higher standard.

Hands down the most vile hot dog (not sure it was a hot dog) I have ever eaten in my life. It was…read morenot beef-based in any way, but rather a disgustingly small dish. Ordered and was served in 12 seconds. They don't have sauerkraut or relish but call themselves a hot dog joint. Gross on every level. It's astounding how they manage to cover the rent. 0 stars, to be exact! Gross!!! The meat, if they call it meat was dog food !

We enjoy the hotdogs here weekly. I like mine with dry chili (with the grease drained off). Great…read moreservice, great food!

Stopped in for lunch ordered med #1 Hook & Ladder combo $16 and change I almost feel to my knees I…read morecould go to Golden Coral for less I will not be eating a Firehouse Sub anymore Looking around the floor is nasty the drink area very dirty not a very clean sub shop I've been in many Firehouse Sub stores this one needs a clean up

I am very disappointed with this location. I love firehouse usually. But at this location the staff…read morewas very rude and not helpful. When I got home my sub was completely wrong. Will not be going back. would not recommend this location