Everything was great, the employees ,management, service, food ,and atmosphere. Usually quiet atmospheres

Good spaghetti with meat sauce. Love their breadsticks. Fast friendly service. I ordered through the drive-thru & everything was done quickly and I was on my way! read more

I was so impressed by how clean this entire restaurant was. The service was quick and friendly. I was very surprised that the food was delivered to the table and they grated fresh mozzarella cheese for my dish. What a great service for a fast food restaurant. The breadsticks are my favorite at Fazoli's. I ate six of them. They were perfectly baked and seasoned. read more

I personally love Fazoli's and so does my grandkids. My hubby doesn't care for sauce so when he's under the weather, and I have to grab something for dinner--I'm typically off to Fazoli's. My favorite--pizza baked spaghetti. I'm not sure why it's not always on the menu but order baked spaghetti add pepperoni and you have it! Love their breadsticks too! Yummy buttery garlic breadsticks! When I was working, I used to have lunch there once a week! read more

Fazoli's - Pizza baked spaghetti - Italian Near Me - Battle Creek, Michigan

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Great food and service!! The staff did an outstanding job accommodating our large group. Thank you!

I gave a 5 star review 10 months ago. Our recent visit was terrible. Ordered 3 ziti orders. Each one had minimal sauce. All we saw was noodles. Had to pay for sauce and a negative comment was made by the cook. this location. They read more

Picked up food from Fazoli's this evening for my wife and daughter. Ordered via the drive through process, which was simple and quick. I ordered the Sampler, Chicken and Broccoli, and extra breadsticks. I was told the food was delicious and their breadsticks are on point. read more

Fazoli's - Ultimate Sampler - Italian Near Me - Battle Creek, Michigan

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The restaurant is BEYOND dirty. You walk in and there's piles of plates everywhere and nothing is wiped down. Trash is piled up on the trash cans and the floor is super dirty read more

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My bf got us door dash form here. And I got the gluten free chicken pesto. When our food came his was perfect. Still steaming and good. Mine on the other hand literally just didn't have any pesto. I called the store and was told it's not there issue bc when door dash picks up the food it becomes door dashes food. Witch is straight bs. As a person who also works in the food industry I have had to fix door dashes. I get it people mess up witch is fine. I was extremely nice over the phone to just get told it wasn't the business fault for the food mess up. Anyways door dash only gave us $4.19 back. When the whole meal was $13. Sucks tbh ruined my dinner. And the fact it was supposed to be gluten free too. read more

In 20 years, Fazolis has come a long way with an expanded menu. The drive through is fast, and the food is HOT when it gets home. I love that everything is baked in foil, especially the lasagna so it isn't runny. Cheesecake is great for dessert. read more

it was not busy, but they couldn't complete a simple order. I even tried to tip them at the end. I canceled my order and asked for my tip back. They were arguing amongst themselves like bickering children. The only mature one what's the very underage child that might have been seven that was working there. read more

We are from out of town and were looking for a place close to the hotel. I started not to come because of the low reviews but it was fine. It's no Olive Garden but is much faster and a little cheaper. The breadsticks were very good. read more

Fast food Italian. It's like going to Taco Bell but it's spaghetti. Sadly it's not that good either, but it does the trick and we had a good time with family. It's order at the counter and they'll bring it to you. Soda from the fountain. I thought portions were small, it did the job but it's not your mama's lasagna. In a pinch, okay. read more

It's been 10 years since I been here. Because the food was great when it first opened. After a few years it just got bland to me. Well we decided to give them a try again. They did not disappoint. Maybe not as awesome as Olive Garden, but the food was pretty good. The lasagna I did not care for. I love lasagna but it just tasted dry and over cooked. The gnocchi soup was damn delicious. I loved it. Awesome job. My wife got the Ultimate Chicken Fettuccini and my daughter got Fettuccine, they both loved it. But, I guess the workers no longer bring you breadsticks, we had to go get them. The breadsticks were awesome. Not sure if it was the food, but we were all fighting for the restroom shortly after. Lol. We will be back to try new stuff there. Love the menu. read more

Just ate at Fazoli's and was very disappointed. The restaurant was very dirty. The carpeting in the front of the restaurant desperately needs to be cleaned. There was a lot of water in the area going back to the kitchen therefore where we ordered the floor was wet. The counter where the napkins, etc are was really dirty. There was no ice in the machine which was frustrating. The glass windows in the doors were very dirty. Don't know when the last time was they were cleaned. Aren't we still concerned about Covid? I'm giving this a two star because my husband liked his baked spaghetti. read more

Great atmosphere and the service was great! Did you know you can get shredded Parmesan on your main dishes now! Unlimited breadsticks is a plus! Much improved from the last time I was here! read more

I adore the kids night. Great place to take children for activities and food. Beth and Stephen are great people that help out each week. read more

STAY AWAY! Prepare yourself for mediocre food, lousy atmosphere, warm (not hot) food. On top of that the first few times eating there the tables where dirty. The place seems dirty in general. I did enjoy the breadsticks and the alfredo.. which kept me coming back once in awhile. The last time eating at Fazoli's I saw something go under a loose baseboard molding on my way to the bathroom. I thought it looked like a roach.. it was! I kicked the molding and a bunch of his roach buddies went scattering (good times were had by all). That was literally the last time even considering fazoli's. If there are that many roaches in the hallway. I cringe to think how many roach relatives are in the kitchen! read more

Wow, continued to get our orders wrong, waited forever for food, pop machine out of ice and pop. No one working seemed to know what was going on. Seriously. read more

Placed an online order and come through the drive-through to pick it up. There's six cars parked in the parking lot for customers who are eating in and there was absolutely nobody in the drive-through. Had me sit there for eight minutes until they could ask me what I needed. There was NO ONE in the drive through. Why did I have to wait so long. Terrible customer service. Seems like every time we come here there's something wrong with the order or are very slow. read more

Like most times...... no bread in the bag with my meal....... Not sure why I drove away without looking. 3 out of 4 times in 2 months. NO BREAD STICKS!! Also the Italian ice machine not working. I called, of course then your told you can drive back to pick up two breadsticks after work several hours later read more

I ordered three meals for pick-up yesterday. The Fazoli website acknowledged my order, took my payment, and instructed me: "Thank you for placing your order. Once you arrive at your restaurant, please park in one of the designated Curbside parking spots to have your order brought to your vehicle." That sounded good. So, I parked in Pick-up Spot #1, waited ten minutes (in full view of the drive-through window) and received neither food nor attention. So, I called the number on the sign. Actually, I called it three times. Each time, a recorded prompt asked for a "code number," which I was never given and could not guess. So, after ten more minutes of telephone diddling, I drove over to the drive-through line, waited the line, and finally inquired about my order over the speaker phone. The order-taker brusquely said I should come inside and get it. Oh, so why isn't someone bringing it out? "We don't do that." Really? So why does the website give the already quoted instruction. And why do the signs at the two order pick-up spots suggest that curb-side delivery should be expected? I wondered all this to myself as I parked and moved my limited-mobility body into the building. I asked for the manager, explained the situation, and picked up my meals off the pick-up shelf. Nothing else was there, only my stuff. In other words, the restaurant had one car to watch for, and didn't do it, because, "We don't do that." Unacceptable! The manager said (with dubious sincerity), "I'm sorry; I apologize." So, I was yanked around, lied to, and mistreated, for which I received only four words of lukewarm regret... and not even half a cold bread stick for tangible recompense. Here's my opinion. I really don't care if the Battle Creek Fazoli's offers no curb-side pick-up. But if that service is not provided, then the company website should not lie about it. The website should truthfully indicate no curb-side delivery is available. Driving through for pick-up would be tolerable. But the company website and local signage should accurately reflect reality, not deceive and annoy customers. After 25 minutes of hassle trying to get my food, I will say it still tasted OK. It was warm, but no longer hot. But Hell itself will freeze over before I again put up with such terrible service and discourtesy. That's just my opinion. I think Mr. and Mrs. Fazoli should provide their managers with better training; they should take the non-working numbers off their local signage; and they should purge all the dishonesty from their website. read more

July 20th at 3:45 pm starting off rude at the drive through all I asked for was the pick 2 deal the lady seemed angry rude fanned her body with my lids to my food and it seemed I bothered her to even more by asking for crushed pepper and Parmesan cheese forgetting my silverware and napkins terrible experience. read more

I ordered take out online. They laughed at me when I asked for my order and when I explained that I had already been charged they shrugged their shoulders. I was given a meal that was not what I ordered and was not any better than the wallpaper that was peeling off the walls read more

I've been here before when they ran out of bread sticks. Seriously! That's the only reason I come here! The last time I came here, a friend and I both got the pick two. He had two slices of pizza, and I decided to have the ravioli with a slice of pizza. The pizza is what you would expect it to be for that price. Not bad, but not great. I managed to make it home just in time before the ravioli came out of me. Won't be eating that again. Terrible stomach pains. read more

The service was horrendous! Stood at the counter over 5 minutes, during which time one employee passed through the kitchen area, open to the counter, made eye contact with both of us, didn't say a word, no, greeting, no, we'll be right with you, and disappeareing into the back. We were about to leave, when my partner Bryan, called out Hello for the 5th time, finally bringing the manager out, she did apologize, took our order. The wait for our items was short, but when the employee who wouldn't acknowledge us to begin with, handed us our order. She didn't say a word, just handed it to me, so I said Thank you, and she reluctantly so very softly said "no problem" in a tone that clearly showed me, it was an imposition to do her job. It was still 45 minutes from closing, hours clearly posted on their website, but that should not diminish customer service levels. The food was good, for fast Italian. Just very disappointed in poor service. read more

Ordered something simple, spaghetti with meat sauce. After 30 minutes and numerous people that arrived after me getting their food, I took my receipt up to the counter. My order wasn't on the screen so it wasn't waiting to be prepared. Someone behind the counter looked at my receipt and said they'd bring my food out. Was delivered in about 2 minutes but with no breadsticks. The young lady that delivered it asked if I needed anything and I told her that since I hadn't gotten any breadaticks, that would be nice. She said she'd get some for me. 10 minutes go by and nothing. Another young lady stops and asks if she can get me anything and again I say since I hadn't yet gotten any breadsticks, those would be nice. Another 10 minutes goes by and the manager comes out with breadaticks. I figure maybe she's going to apologize for my issues, but that wasn't the case. So I tell her I didn't think it was appropriate for it to take 30 minutes to get my food. She launches into a long list of excuses which were just that. When I told her that at least two parties that came after me had their food and when I went to the counter my order was not on the screen showing what was in process, she turned around and while walking away said, "fine we screwed up, I'm sorry". Fantastic customer service... read more

I usually love Fazoli's...usually. But I was not pleased with the Fazoli's off Beckley Rd in Battle Creek. I ordered the spaghetti combo meal & found the spaghetti sauce to be extremely salty and that the salad was partially wilted brown. Ended up throwing the meal away after a few bites. :( read more

When I want pasta with protein either prior to a hard workout or as a post workout recovery this is where I go. Inexpensive and good food. Serving sizes are pretty generous so get 2 meals, easily, from one entree'! read more

Always clean and friendly staff. Very helpful with getting a high chair and even filled our drinks.