I'm really picky about dentists due to some filling in cavities that didn't need to be filled but…read moreDr. Pearson was really through and even helped my tooth adjustment. She explained to me what was going on and even her tech was super informative and nice! By far the best dentist office I've been too.

Love the staff and doctor at Pearson Family Dental. They are all very friendly and compassionate…read moreand do amazing work!

Esta clínica es la mejor a la que he podido ir en mis 15 años que llevo aquí en los estados,…read moreservicio al cliente, amabilidad, la paciencia del Doctor es increíble y trabaja excelente! Estoy feliz y los recomiendo al 100% y todos son bilingües

Excellent customer service! Literally had to ask the captioning why she was sooooo cheerful the…read morehygienist are kind and soft spoken. The staff remembers their last conversation with you from six months agoThe doctor is thorough and only recommends treatments that are absolutely necessary. The office decor is bright and neutral palette to help patients remain calm during procedures. We've done routine, Invisalign, whiting- oh my!; with all desired results achieved! We're been patients for four years since the office opened and highly recommend!

I called for a cleaning appointment and the receptionist put me on a hold that seemed kind of long…read more Then surprise! There was a cancellation and she could get me in that day! The dental hygienist was friendly, professional, and proficient. She took great care to make sure I was comfortable and was very patient with my needing frequent breaks, so a special thank you to Amanda! Dr. Schooner performed my post-cleaning exam and was relaxed, quick, and friendly. I also didn't wait very long past my appointment time. The appointment lasted about 1hr 15min or so, which actually isn't bad at all, considering I hadn't had a cleaning in 4 years, and that it was my first time at his practice so X-rays also had to be done. Overall I appreciate how they made an unpleasantness that is a dental appointment as painless as possible. I will definitely be using them for my primary dental care moving forward.

I've been seeing Dr. Schoonover for about 5 years. Since day 1 to present Dr. Schoonover and his…read moreteam, Melissa and Amber at the front desk, Amanda the hygienist and Elena his dental assistant have all had wonderful attitudes and the experience and service have been amazing. They try to work with you to get you scheduled in a timely manner. They are on time for scheduled appointments. No unnecessary waiting or delays. They've even worked outside their schedule at times to be accommodating. Thank you to the entire staff.

You would think they are there to help, but that definitely wasn't my experience. I went to this…read moreclinic because it was recommended by my insurance. Unfortunately, I left without getting anything done and felt like having dental insurance didn't make a difference. The prices were extremely high, especially for a first-time patient. Even though I arrived early for my appointment, I ended up sitting in the waiting room for what felt like forever. The dentist did explain everything that needs to be fixed, but I walked out feeling very disappointed and discouraged. It honestly made me feel like I'll never be able to get my teeth fixed anytime soon.

We have been coming to Monarch Red Oak for orthodontic services for about 2 years. Staff have been…read morefriendly and the process has been smooth. Kia at the front desk made each visit a pleasure.

They did it again! I had another crowd fallout, and they got me in for an appointment right away…read moreand glued it back in, and it took less than an hour. The cost was very reasonable and they might have even saved my crown!

I been going to Allheart Dental since 2016. I always have excellent customer service and now my…read morefamily are going here too.

I am so impressed with the staff at Ovilla Family Dentistry. I had a few crowns that took multiple…read morevisits. I appreciated that I always had the same dental hygienist in addition to the same doctor during the process. The level of professionalism is exceptional. The facility is very clean, the staff is friendly and the equipment is state of the art. I appreciate that they participate in volunteering their time providing dental services in countries that do not have the level of care we have in the United States.

I am extremely upset with my experience at Ovilla Family Dentistry…read more On August 14th, I called Ovilla Family Dentistry to make an initial appointment for a cleaning and possible cavity to be filled. I spoke to Candace and asked if they accepted Cigna and she responded saying they do accept Cigna if it's a PPO plan (Which mine is. Also, I would like to add this is my first time using my dental insurance this year and my first year having Cigna for my dental insurance). Everything was great I scheduled the appointment for the following Friday at 10am. I arrived to my appointment 12 minutes late and the staff was understanding of my situation (my daughter woke up sick). Amanda asked for my ID and insurance card and then I waited a few minutes and was sent back to get my cleaning. The cleaning was awesome- probably the best cleaning I've had in awhile. The doctor informed me I had a significantly large cavity on my 2nd to last molar on the top left side, which she recommended I took care of immediately to avoid a root canal, cause it was that bad. I went to the front to check out and Candace printed off a sheet explaining how much my two cavities would be to fill. She said I had to pay a $100 insurance deductible and when I asked why it was so high she said that's just insurance... so with this being a new plan that I haven't used and being told they accepted my insurance, I just thought my insurance was crappy... fast forward to this past Tuesday, August 27th, after getting a very large cavity filled I went to the front to pay and was told my total was $301 (an extra $100 went toward some kinda lining they put around my root to avoid a root canal-- *$301 for 1 cavity*). I paid and scheduled my next appointment for the other cavity to be filled. Later on that night I looked at my Cigna app and said the EOB said they were indeed out of network. SO SO SO MISLEADING and wrong! When I called today, August 28th, to talk to Candace about the situation she said they record all their phone calls and she went back to listen to the 7 minute initial conversation and said you didn't ask if we were in network, you asked it we accepted Cigna (what is the difference?!) and I replied with yes we accept Cigna PPO plans. At that point I was so highly upset because she confirmed with me that she did in fact say they accepted Cigna PPO plans and had me under the impression I was being charge the in network percentage. If they were out of network her correct response should have been we accept Cigna but are not in network. From the time I scheduled, to arriving at my appointment and handing over my insurance card, to checking out, not once was I told they were out of network! That should have been explained. Insurance deductibles are confusing and insurance verification being one of her jobs should have been conveyed better. I would have gone elsewhere had I known on the initial conversation that Cigna wasn't in network, it would have been absurd for me to go somewhere not in network when A TON of dentistry's near me accept my PPO plan. I feel she didn't relay that I wasn't in network because I would have never gone or had any work done in the first place and that would have been business lost. With all this being said beware and know your deductibles before you go anywhere! I have reached out to our local news station to see what can be done about this situation as well. This is wrong.

Been going to this dentist office for the last 3-4 years. They did a really good work on my teeth…read more And I love most they didn't try to convince me of things I didn't need like pulling wisdom teeth. Yes I still have all my wisdom teeth. Rare these days. They actually gave me good news because I found out my teeth are healthier than I realized. Thanks for keeping the smile going.

Wonderful office. The staff is great, friendly and polite! Dentists and professional, and listen…read moreto your concerns. Definitely recommend for all you dental needs.

After finishing my Dental Assisting course, I was referred to this company to register for my RDA…read moreexam. When I called, to my surprise, I was able to register for my Nitrous exam as well. They were very prompt in calling me back, very professional, and didn't mind taking out the time to answer all of my questions before I started the process. Their services are very affordable and TSBDE board approved ( I did my research). After taking my tests through CSP, Ms. DLisha guided me through the process of getting both my RDA license and Nitrous certificate. The process took about 4 weeks and I am now licensed with one certification under my belt thanks to Ms. DLisha at CSP. Thanks CSP

Critical Support Partners were great at helping me get my Dental Assistant license renewed. It was…read moreawesome working with a licensed Dental Assistant to get my license renewed and the process was so easy.

Everyone is welcoming and pleasant. I especially enjoy Dr. O as he is very friendly, knowledgeable,…read morepatient and explains things thoroughly. Four stars because my first visit was with Dr. Gupta. I was the first appointment of the day and I arrived early for my appointment time. I waited over 30 minutes past my appointment time and finally requested to be rescheduled. The front staff was very nice and went to the back to inform Dr. Gupta of my request. I was then placed in a room. When Dr. Gupta came in to see me I felt she was rushing through the exam. After the exam she asked multiple times about applying for their financing options. My agenda for the appointment was to have a cleaning and to compare Dr. Gupta's recommended treatment plan to a treatment plan that I had received from another dentist. After multiple "no" responses to Dr. Gupta, I was told that I needed to schedule to come back for a cleaning. The appointment scheduled for that day was for an exam and cleaning. After background conversations, Dr. O volunteered to do my cleaning himself. The cleaning was the best I have had in years! I was very happy with Dr. O and I scheduled to have my treatment plan completed by him. I highly recommend Dr. O at Lancaster Family Smiles!

**Attention Consumers:** The billing practices at this office warrant caution. In September 2024, I…read moreunderwent a procedure and was informed by the dentist that my insurance would not cover the cost. However, it later became apparent that the procedure was, in fact, covered. Several months have passed, and I have yet to receive reimbursement from the office. If there is a willingness to misrepresent insurance coverage, one must question the accuracy of other information provided. I recommend seeking a second opinion or considering this dental office only as a last resort.t--if at all.