Love love love this dentist. I live in Saginaw now and still drive the grueling 45 minutes to go here. The staff is amazing, hygienist Sarah is incredible and they don't lie about your teeth needing things they don't. Will ALWAYS go here as long as I live in DFW. read more

Terrible office staff who are incompetent of checking with insurance carrier on dental policy. Sat down ready to have teeth cleaned only to be told I would have to pay for cleaning , then insurance would reimburse me. I'm not falling for that. Then, the dental hygienist wanted to take more x-rays to bill my insurance more $$$$. I just had x rays last visit! Over the course of the last 5 years, I've been told by the office staff that I have terrible dental insurance (I'm self employed and this was a slap in the face as I'm trying to take care of my teeth) , I've had to pay out of pocket for several things because their prices at this dentist office are too high and apparently I don't have insurance through and employer like most. What pushed me over the edge today is the office staff. They called me 5 times to check insurance and no one notified me I would have to pay out of pocket and then be reimbursed. I wasted a half day of work to sit down at this clown circus for 2 minutes Y'all lost a client today. read more

Best dentist. Not only were they able to schedule my new patient appt MONTHS before their competitors but they were SO nice and thorough which are musts for a dentist! Both my hygienist and dentist listened to everything I said and took the time to get to know me and my dental needs and concerns instead of just rushing me through. Parking can be a little tight so get there with some time to spare! read more

Amazing dental experience with Dr. Harris. I have not had a cavity in years, so I was nervous at first, but what a smooth procedure. I literally could not even feel the injection, which says so much on the skill of the doctor. He took his time and I could tell he really cared about my well-being. Would highly recommend to all my family and friends! read more

Great experience with Mansfield Dental Assoc. I didn't give 5 stars because of lack of preemptive insurance paperwork I guess is the best way to put it. I went in with a broken tooth and have been going back since because of the people here and the care. My tooth issue was resolved and I am getting other things corrected here because I like everyone here, they discuss things on a personal level and I'm involved in every decision. I do feel I'm going to pay more than I should because there seems to be a disconnect between the office and the insurance company. I feel like this is something they deal with daily so it should've been handled. Maybe not but we'll see. If it works out I'll redo my review for 5 stars! read more

Several months ago, I had the worst experience with one of their younger hygienists. I felt so disrespected because it was like she either didn't know what she was doing or didn't care. Either way, I left unhappy. When I first got in the back, I was told another patient had cancelled on her right before I got there. I should have taken that as an omen and left, but I assumed she was going to be like the other hygienists there. I was wrong! She seemed lost like she didn't know what she was supposed to be doing. I had to have her go back into my chart because I knew she didn't read it correctly. My instincts were right, she didn't. Then she let me know that they would no longer be accepting my form of insurance at the beginning of the new year, but I didn't mind because if I like a place, I will pay in cash. Also, that was several months away in the future, and they were still contracted with our dental provider, like it or not. Anyway, once she began the "cleaning" she moved around missing tooth after tooth and touching some erratically while barely touching, and missing others. I was like I know this girl isn't serious! It was like a child playing in my mouth and I didn't appreciate it one bit. Next, she focused in on four bottom front teeth and then said she was done. It was really crappy. I said I know you are not done because you missed some teeth. She told me she could go back in but that they were fine. How would she know if she didn't check or clean them? She didn't hold her tools like the other hygienists and she moved without following the usual steps. My teeth did not feel clean. I was so ticked off. Then she went to get the dentist and I said to myself I have to get the heck out of here because this is ridiculous. I couldn't believe they turned her loose on an innocent patient who trusted them. I was very disappointed. That dentist came in and I walked out! I told the front desk that she didn't clean my teeth properly. To make matters worse, I started feeling flu-like symptoms and I developed the worst pain on the left side of my neck and had to put heat on it for two days and take pain killers. I don't know if something got in my blood or what, but I got sick quickly and that never happened to me before. Do you think that any one from that office ever called to check on me after they knew I left upset? No, but they made sure to get paid! I was left to wonder if she gave me a crappy cleaning because they didn't like my provider or was she genuinely that unskilled? Won't be recommending them, Never-Ever. I am no one's cadaver. read more

Dr. Jones is the most wonderful dentist and has the best hygienist staff. I highly recommend them for all your dental needs. They are all friendly, courteous and helpful. Can't say enough good things about them! read more

I cannot say enough good reasons to use Mansfield Dental. The appointments have always been on time. The staff is always friendly with smiles greeting you. The service has been impeccable. This is the BEST dental care I or my husband have ever had and we are in our 70's. Thank you Mansfield Dental. read more

****UPDATE: I just moved to Wyoming for school so my mail was delayed. I received a letter from this dental office apologizing for my experience that I had. Also, they sent me a gift card to a restaurant! They went of and above and I am pretty impressed. I will give this office another chance when I come back on my breaks to visit family. I appreciate the staff taking the time to do this!! Looks like I'm 0/2 with the dental offices in the Mansfield area. Read the great reviews on this place. Went in had a good experience the first time around. I was scheduled for my cleaning this morning. Got to the offices at 7:45 thinking my appointment was at 8:00 after 8:20 I looked at my stuff, my appointment was really at 8:50. I was never greeted or acknowledged but I can hear the staff say that "she's been here for awhile". Well hello to you too! It's 8:54 still haven't been acknowledged or addressed. So much for good customer service these days!!! read more

Dr. Jones has been my dentist for 20+ years. The office staff is always helpful and friendly. The dental hygienists are wonderful! And, Dr. Jones is the best dentist. read more

So happy I found this dentist 6 months ago I came here with my teeth in terrible shape. Happy to say 6 months later everything is great and the dentist Dr Jones and Dr Harris are wonderful. The staff is equally commendable. It's taking me a long time to trust a dentist again after past experiences so I'm so happy I found Mansfield Dental. read more

Dr. Jone and his team are amazing with not just us but working with our 4 year olds (which can be stubborn with people trying to look in their mouths). We have been going to Dr. Jones for many years, and plan on using him for many more. read more

The doctor is great, but the front desk staff is okay. I waited for 30 minutes before even being helped. I also get billed for stuff that I am not suppose to be billed for. Was told I was due for x-rays and my insurance covers it. A month later I receive a 100 dollar bill. They also have told me that my husband's insurance was in network and then after my husband's appointment he finds out he is being charged full price and that his insurance is in fact not in network. Another experience I had was me being billed for a visit that I didn't even have. I was billed for a visit that was a date where I was completely out of the country. Also, I had a night guard made and it took them weeks to even notify me it was ready.... It is unfortunate that they have these issues with their billing etc.... I enjoy the clinical staff, but otherwise not the best experience anymore. And similar things have happened to my parents who also are patients here. read more

I liked everyone I met from the moment I walked in. Front office greeted me kindly, and the nurse who brought me back was sweet too. Really happy with the dental hygienist, Dee, who cleaned my teeth for me pain free! When Dr. Harris came in for my evaluation he was kind and took time to introduce himself and get to know me. Overall, everyone was very sweet and professional! I will certainly be returning. read more

Dr.Jones and his entire staff have always been so friendly. The professionalism shown by all helps put me at ease and lowers the BP. I certainly would recommend to everyone. read more

I was looking for a new dental office after my long-time dental hygienist (my mom) retired. I was very happy to find Mansfield Dental. Sarah was friendly and thorough cleaning my teeth. Dr. Jones was great. I was very impressed with their office. I'd recommend them if you're looking for a new dentist. read more

They made this the easiest cleaning I've ever had. Experienced, friendly and knowledgeable staff. No rent-a-hygenists like at a lot of these strip mall dentists and no up-selling for their products which can be annoying. From scheduling to the end of the cleaning, I truly had a great experience all around. read more

Friendly, modern, professional efficient, clean. I was a patient 10 years ago, then moved out of state. When I returned two years ago it was an easy decision to go back to Mansfield Dental Associates. read more

Dr. Jones is a great dentist! He makes sure you understand your treatment plan and he makes sure you are comfortable with everything.