We had an awesome experience with Carpet Center. From the second we walked in Ari took the time to…read morebreak everything down for us and clearly wanted to work with us within our budget rather than upsell us. He was so knowledgeable and we could trust his opinion 100%. The team that did our flooring took the time to make everything perfect. We got hardwood, lvp, and carpet - they did it all so well. They even helped us even out our stairs as they were laying the carpet down which made a huge difference and is so much safer now. Would definitely recommend.

Excellent selection, knowledge and service. Ari worked with us to replace the carpet on our first…read morefloor. It was a somewhat complicated project and he made it look easy. The installed pricing was the same as the home improvement stores with a better quality product. You will be very happy with your purchase from Carpet Center!

We got our floors done a couple years ago by this company but recently noticed a lot of splintering…read morecoving the areas that were worked on. Not a huge issue but slightly concerning as the floors were done not very long ago. Yesterday I got a splinter in my foot so bad that it took me 2 hours to remove and almost debated going to urgent care. At this point, as we also have two dogs my partner called to see why this could be happening on floors so newly done. My partner called 3 times before reviving a callback only to be met with hostility and defensiveness. Apparently they were on vacation but there was no indication of this on their voicemail or website which stated they were open. We were then blamed for the condition of the floors and no help or suggestions were offered. My partner was then told "I've been in business over 20 years, I'm not worried about your review buddy" which is a shockingly unprofessional thing to say to a paying client. It appears others have had similarly poor experiences, and it also seems the owner handled those the same way he handled ours- by berating the customer, yikes! Edit: No one is trying to attack your business and I don't see anything wrong with my partner being upset after having to reach out 3 times before a callback but I do want to point out it was the owners tone that was aggressive, not my partners. I was present for the entire phone call and was shocked at the attitude coming from the person on the phone. As anyone would be, my partner was unhappy his floors are splintering to the point of injury after only 2 years. A quick internet search reveals the refinishing should have lasted up to 10 years. I'm also not sure why you felt the need to point out these were the worst floors you've ever worked on- my partner had just purchased this home and while that may be true, is an odd thing to feel the need to point out publicly and once again, and unprofessional attempt to bash a customer.

Flawless Floors is an amazing resource to have for home improvement and new build flooring needs!…read moreThey have now done two homes for us and in both cases, the results were outstanding! They are the quintessential professionals and always go the extra mile. We recently purchased a new home, and knew right away that we wanted Ian's crew to redo the floors before we moved in. I am so grateful to have discovered them years ago - I highly recommend using them for your flooring needs!

I needed to have pretty old carpeting quickly removed to ready my parents house to be listed, when…read morethe person I had hired to do it cancelled on me the night before. Mike even returned my call on a holiday weekend and arrived the next day at 7 a.m. to take out 2 rooms and a hallway of carpeting. When I saw what an excellent job he did I asked if he could also do an upstairs bedroom and hallway, which he did. He was friendly, quiet, and fast. His pricing is reasonable and it was well worth every penny to have it done with no hole tack marks or scratches of the beautiful white oak hardwoods that had lived underneath carpeting for 50 years. Thank you, Mike.

After meeting Mike, we knew immediately we wanted to hire him. We had Diorio flooring install…read moreprefinished floors on my 2nd floor, and sand and refinish our stairs. I cannot even explain how seamless this process was. Every single step was simple, communicated well, professional and friendly. We are thoroughly impressed with the quality and look of the floors and the service provided by Mike and his team. I would 12/10 recommend their services! They will not disappoint. Mike is one of the kindest people I have ever worked with, which to me, is priceless!

I am writing this review because my husband and I were extremely happy with the assistance we…read morereceived from Rebecca in picking out our flooring (vinyl floating floor for our basement) and the quality of the workmanship, helpfulness and friendliness displayed by the installers (Randy and crew). Thank you so much. We highly recommend Rebecca's flooring! Dolores K.

I had hired Dan's Floor Store based on a good reference from a family friend that had used them the…read moreyear before. I was installing new hardwood flooring in my dining room to match the existing flooring in the kitchen and hallways so I needed Dan to sand everything down stain and finish the flooring. The day came when their employee showed up to start and all was going well with the sanding. The next day he was back and applied the stain coat, well when we got home we noticed that he had gotten the (dark) stain all over most of the base boards & door casings in the hallway as well as a spot on one of our walls (about 3' up from the floor. All of this wood work and wall had been painted (white) 3 weeks before they came to do their work so we were not happy with this. We had our painter come back and quote us to fix this damaged areas and his quote came in with in $70 of the balance we owed to Dan so Dan decided to cover our painter's bill and the balance we owed him, truly above and beyond. We would refer this company to anyone as we were very happy with the finish results of our floor and despite the damage to our fresh paint they made things right by us.

What a letdown. I called a few days ago and spoke to a man about repairing tile in my bathroom…read moreand he said to come by and make an appointment. I went today and two women told me they could not do that because they do not do demolition. Who demolishes a bathroom?? When they ripped out my old kitchen floor and bathroom floor years ago, they did not consider that "demolition." Look elsewhere!

Could not be happier with our recent experience with Messinas. From the sales people, to the guy…read morewho came to measure, to the installers .... completely polite, professional and hardworking. This is our 3rd time we have used Messinas and we are totally happy with the results. This time - we replaced the carpet in our Master Bedroom and the stairs. Perfect job done and reasonably priced. WOULD TOTALLY RECOMMEND THEM!!!

Shattuck' Rug is a great family owned business. I dealt mostly with Chuck. Very easy to deal with,…read moreknows his stuff. Paul the owner came over himself to measure our floor. The young men who installed the floor, were very polite and knew exactly what they were doing. We got a beautiful luxury vinyl floor at a great price. Highly recommend this business.

Poor installation of rugs, which have lifted. Promise to repair not genuine. Owner completely…read moreindifferent. Would never use or recommend this business again...

We cannot say enough about this amazing company. They are extremely patient and absolutely THE…read morenicest people. They are extremely knowledgeable and helpful when you are not quite sure exactly what you really want. Our stair and hallway runners came out so beautiful. Thank you Jeff, Sue and team!

This company is precisely what a local business should be. The customer service is first-rate, with…read morea great selection of high-quality rugs and carpeting. I recently bought a remnant and asked for a quick turnaround, and they were happy to do it! The team is very knowledgeable and helpful.

We have purchased a number of rugs through First Rugs over the years and have always experienced…read moreexceptional customer service. The customer service does not end with the sale. The team has followed through and answered any questions we have had, made visits to our house for continued customer support and has stepped up by picking up and dropping off our rugs after we had pet and other accidents - at our convenience, on our schedule and at reasonable prices. Patient and supportive staff that understands that we were making a purchase that we wanted to be happy with for years or generations. Glad we have found First Rugs and will continue to use them as our sole resource for high quality product and service. First Rugs has been there without fail for us for many years and I am sure will endure in the rug business while others come and go. Five Stars!

I was looking for a rug for my living room I needed so I went to see rug shops online and saw this…read moreplace online so I went there, when I walked in I already saw they had such a huge inventory to choose from with a fair price, I ended up with a nice small gabbeh for my bathroom and a nice Pakistani carpet for my living room, if your looking for a wide variety of authentic carpets in Acton with a good price and great service, I recommend checking this place out, I will come in the future