3 weeks ago. Less than a month old vehicle incurred damage at one of their insured properties.
They took a week to call me back and never sent an adjuster instead asked me for photos.
I chase them down after 2 weeks despite them not answering the phone or returning voicemails and they told me they're denying the claim because they couldn't prove the damage was caused because the property owner security cameras were malfunctioning as if that's my problem.
They then tried to scare me by telling me that I in fact was responsible for the damage and that I also cause damage to the car wash.
The icing on the cake is when they both repeated every time. I asked how I was able to hit a cable stored in the proper location that the camera system wasn't working that day and then they even attempted to intimidate me by telling me that as a matter of fact, my vehicle caused damage to the insured property. read more