I usually bring in relatively large projects which I fabricate myself. This, I always appreciate their professionalism and their willingness to communicate with me. They are the best store I have ever ever used and I have used them now for many years. read more

I had less than two hours to get a rush order project completed in the same day, I called and the girls said to email the project and tell them what I needed and they would make it happen. When I arrived in the store the project was 100% completed and looked beautiful. I am thankful that Chiquita and Eboni were able to get everything done perfectly and quickly!! They are a great team! read more

The people that work here are really nice and helpful. I always leave here with exactly what I need and if I owned a company, would hire them in a minute! read more

I walked in this morning to send a fax to a prospective employer. The woman at the counter greeted me. I walked directly to the fax machine, inserted my card, and attempted to send the fax a number of times as it did not connect. I sent emails to two contacts at the employer telling them their fax was down and requesting an alternative number. Meanwhile, an older gentleman walked in and asked for instructions to fax. She told him they were not working! I asked her if she was going to let me know? I had been there at least 10 minutes. She told me she hadn't noticed me there. Everyone is familiar with the noises a fax transmission makes. Didn't notice me?!? I'm not sure what her problem is, but at least a sign would have been helpful. read more

One of the worst service I have ever seen in my life. really a _______ service . I have download their app and tried multiple times and lost all of those and still the status not updated read more

Had FedEx pack and ship my son's brand new computer, requesting fragile service and paid extra for their packing supplies. When it arrived at his dorm, it was literally in pieces. Several of the computer tower panels fell off, the GPU was hanging out of the unit, the cooling fan and motherboard were bent, the shipping box itself was semi-crushed. The damaged is such it doesn't work. All the extra packing materials I paid for were NOT in the box. Their employee simply used a small amount of bubble wrap and some fluffy paper, which I might add is not following FedEx's own packing rules. I am beyond furious because I specifically requested fragile handling and packaging as this was a brand new computer and paid a whopping fee for it all to be shipped only to have it arrive broken. I'll be filing a damage claim for sure as we now will incur significant repair costs, if it can even be fixed it all. So disgusted will never ever return! read more

The staff here are so friendly and helpful! I work in St. Charles but will go out of my way to stop at the Aurora store for my shipping needs because of the people are so nice. Thank you!! read more

The staff at this location are very helpful. Workmanship is excellent. The facilities are clean. The equipment is top notch.

Super friendly, awesome staff! The vibe is great, workers are really professional. No complaints here :)

I love this Kinkos location. It would be nice if they were open 24 hours. They are open until late. The staff is very knowledgeable and they care about thier job. I get great service everytime I visit. read more

Very friendly staff, they greet you when you come in and say hello. Staff is very patient if you have a big project or if you're project is complicated. Staff is also extremely helpful if you have a problem with a project. read more

These guys really are the best when it comes to printing and shipping..and especially customer service! Professionally, I have worked with them for a number of years and they are TOP NOTCH when it comes to quality and quality control. i am a big fan of their young staff and I go to them for everything! Keep up the GREAT work! read more

Printed my image but did not cut it to size so I need to have it reprinted and resized. Big time waster! The size was about an inch too short. read more

If I could give 0 stars I would! I dropped off a package on July 15th to be delivered on July 21st. Well as of today the 25th the package has not been delivered, in fact FEDEX has passed my package off to a third party to deliver for them! Then they tell me they do not know when the third party will deliver the package even though I paid to have it delivered by the 21st! FEDEX SUCKS and I will never use them again! UPS from now on. read more