This post office closes at 5pm. I got there at 4:57. I tell the lady working "I know it's cutting…read moreit close to closing time but can you still help me? I work 6pm to 6am I couldn't really get here much earlier" and she wouldn't help. I had a prepaid shipping label. It wouldn't have taken long. It wouldn't have been past closing time. Is it really that hard to be empathetic?? I'm just shipping a hoodie out but what if it was something more time sensitive? It's so off putting that people can't just be kind anymore.

My first time here. I was there at open this morning and the gentleman who greeted me when they…read moreopened was very pleasant and polite. I had an unusual letter/package to ship and he helped me figure out the best way to ship it and what I needed to do to save some $$$. While I was repackaging the letter he helped another customer, a very friendly older woman, and he was extremely polite and patient. Kudos to USPS for having a great employee AND a P.O. that opens 30 minuites before others!

I feel like all post offices are the same. You get what you get…read more I never had a bad interaction with anyone here but don't expect them to be overly friendly because they are not. They are there to do their job and educate what you need to ship your item, that's it. They don't care about their tone, just communicating the information you need. No one ever uses the number machine. It's just there for decoration I think. Just get in line and you'll see people scattered trying to fill out things they forgot or didn't know they needed. Its a bit bigger than most post offices so at least you can find a space to fill out your documents. I'll return because its the USPS.

I was extremely dissatisfied with the service here. My…read morefamily came here for a passport picture appointment. We checked in with the staff and they said they will be right with us. As we waited there no one had checked on us. We waited for an hour and finally we had to take matters into our own hands, we spoke with an employee and he was extremely rude, claiming we were late for our appointment. In reality, we checked in on time and we waited for them to call us. We had to request the supervisor and he didn't comply. He said he couldn't squeeze us in even though the man taking passport pictures didn't look busy. The incompetent staff should have asked us what we were waiting for as we were in there for an hour. The Post Office in Town and Country is your best option.

At one time I lived in Valley Park and used to visit this Post Office somewhat regularly. The…read moreservice is always friendly and nice and while it can fill up there aren't too many people that know its tucked away back there. Today I visited on my way to I-44 so it was very convenient. Support USPS! I'll be back!

Best USPS experience in my life. Worker Tammy helped us a lot and wished a great day. Highly…read morerecommended!

Happy to have a location closer than the one on Manchester. Service is usually quick and staff is…read morenice. This location shares the same building as a bank so it's pretty small but decent size building if you are prepared to drop packages off and buy stamps. Parking lot in front is small but that have parking on the side and extra lot from other businesses if it gets too busy

Dottie at the Des Peres post office is a saint! I highly recommend this location for passport…read moreprocessing, especially if Dottie is working. The instructions for passports for kids are challenging and I missed a couple steps in my paperwork. Dottie found all of my mistakes, graciously helped me to work around them with what was available to us at the post office, and did the whole thing with kindness, patience, and a smile. She was amazing! She didn't get frustrated when the appointment dragged out due to my mistakes and she got our paperwork submitted despite my issues. Thank you Dottie!

I've never had a bad experience at this USPS location. The lobby is open 24/7, the staff is super…read morefriendly, and there's a myriad of mailboxes outside as well. No complaints!

Eh not so good...Careless home delivery. I guess the box wouldn't fit inside the mailbox so the…read morenext easiest alternative was to just drop it at the box/street. Need I say more? See picture

I have a customer who orders multiple items at one time that require me to box them and take them…read moreto the post office. Today I went to the Chesterfield post office with 40 small boxes and was told I could only have 10 of them at one time handled by the woman behind the counter and then I would have to go back in line and have 10 more done. Then get back in line again and again. I have never been told this before at any post office and I have been mailing these boxes for many years . Today, the female employee who was assisting me, and I use that word, assisting loosely, started out by making a face when I told her the boxes weren't already marked with postage. That's when she informed me that she could only handle 10 of them because @it's a busy post office".. There was no one in line behind me when she started and 3 customers waiting when she finished. When she did finish, they were 3 emojis that came up on the screen - a smiley face, a frowny face and an indifferent face. Before I could react, she tapped on the smiley face and went onto the page where she needed my credit card. She thought I didn't see her do that I remarked that if I wanted to give her a good review, I would've done that myself. The lack of good service at this post office was stunning. I went to the Ballwin post office Saturday and they took all my boxes!! They couldn't believe how badly I was treated at the Chesterfield branch.

This is THE WORST location for UPS ever. They are unhelpful and obviously have muuuuch better…read morethings to do than their jobs or in the very least ring you out. Make sure to get a receipt because I'm fairly positive that THIS is where things go missing.

The worst customer service I have ever experienced at a UPS or a USPS location! (Actually, the…read morepeople who run the counter at the USPS in Des Peres are some of the most lovely people you can encounter in public!) I'm not a big profit center for this UPS Franchisee. I'm a small business owner and I drop packages off packed and labeled, so they only receive a fee from UPS for scanning my package. I drop off 3-4 times a week, and have done so for at least a decade. Today, I dropped off one of my regular packages, a tuck and fold shipping box. I usually tape the folded in area, but had missed taping this one. I needed a ONE INCH piece of tape, and asked if they could help. It was a $1 charge for them to "tape" the package. This UPS location is very close by and today I didn't grab my wallet on the way out the door. I did not have one Dollar for a one inch piece of tape. They stood firm on the $1 charge, absolutely would not just put a small piece of tape on my self closing box. I completely understand charging $1 to tape a box. I would be THRILLED to pay $1 for them to tape up a regular box, one with 4 flaps. But this was a tuck and fold shipping box, they see me there several times a week, and it wouldn't have cost them one full cent to add a one inch piece of tape for me. I believe they receive $0.50 to scan every one of my boxes, so they don't make much money on me. But they have lost more than $1 on me, tomorrow alone, not to mention the holiday season. I will use the nearby UPS drop box from now on, or use USPS. Employee turnover is a good way to gauge any business/management team, and the turnover of employees at this location is high, so between that and reading these reviews, this location proves itself to be run by someone who has no idea how to run a team or maintain a customer base. It wasn't worth the loss of One Dollar to get me to write this review...or all the other One Dollar negative reviews! Check your losses UPS Des Peres!

I parked close. Staff were polite…read more I watched a customer buy a label, then apply it, and then give the employee an open box that the customer couldn't be convinced to stay and tape shut. I will forever wonder what was in the box, why it needed to be shipped, why the person didn't want to close the box, where it was going, how far it got, whether this was viewed as a negative outcome and by whom, etc.

Fenton post office is a very small branch that was opened years ago. Like many things, the…read morepopulation explosion/expansion has really stressed this little branch to the max. It is always busy, but has maintained the small town ambiance. They have roughly 3 stations running at all times. Friendly atmosphere in spite of the sometimes long lines. They do have an outside drop off mail box which is very convenient.