This store is ridiculous!! they charged 35.00 for a box!! A cardboard box for 35.00!!!…read moreI sent my daughter and I told her "you might need to get a box". I am thinking 2.50, right? It's a fricken cardboard box! She called and told me she paid 35.00. The flip out ensued. Stay away from this store unless you already have your box.

Warning you now, DONT DO ANY SERVICE/SHIP HERE!!!…read more This UPS store & their main head quarters company is the worst! I would never recommend a friend/family to come here to do any services. I shipped a huge brown box with car parts (estimated worth value $4,000) package out on June 27. I paid extra for the packaging services at this store. Receiver was scheduled to receive packer on July 14. Receiver contacted me that it was never received. Came to the store, the white young lady that's supposedly the manager explained to me that there is nothing they can do, but you can take it up with Ups main office. The only thing they can tell me that it was shipped out (the day I brought the package and it's tracking number). We'll I had both those informations already, but how is it that y'all can pack it up, ship it out, but can't do anything about it? This is not a reliable store/service after all. Tried taking it up with UPS main office about the claim. I've spoke with estimated 23 ups reps, seems like no one wants to resolve this case, I keep getting transferred to the next person and next person since July, but still no resolution. Therefore, my package sent is lost and ups does not want to refund the package. Store staff rate: 0/5 Store service rate: 0/5 Store recommend: 0/5 Warning you now, DONT DO ANY SERVICE/SHIP HERE!!!

The best in Baton Rouge. Great work and attention to detail. John really cares about his customers…read more We would not use anyone else. Go check them out. You will not be disappointed!

From the owner: S & S Specializes in:…read more - Identification printing, including business cards, letterhead, and envelopes - Business to business correspondence (i.e. newsletters and annual reports) - Sales materials, such as brochures, direct mail pieces, presentation folders, catalogs and flyers - General business essentials like mailing labels, manuals and single or multi-part business forms

I had not used Print & Copy Center before, but we had been disappointed with the last run of cards…read morefrom our regular printer and were in a bind. I had met with Print & Copy's owner and liked his manner. He impressed me as knowledgeable and very confident in his staff. I was up against a deadline and emailed him two files way past what a reasonable deadline would be. When I stopped by the next day to check progress, I discovered I had sent the files to the wrong address! I quickly resent them and one was incorrectly formatted. My hair was on fire, but they didn't break a sweat. Scott reformatted them, did a beautiful job and had the push cards ready within hours. So now we have a new printer! Thanks Scott and crew for our beautiful push cards. They were a big hit with our sales people and the folks at the trade show!

I'd heard really good things from several friends about using Print & Copy Center and my experience…read moreworking with them was the best! The price for my job was very competitive and Scott, the owner, gave me great advice when I asked for it, while creating my 50th Anniversary Class Reunion book. He went the extra mile to make my project look so good. I've had so many compliments on my book, though I know Scott deserves some of the credit for making it look so professional. I imagine my job was very small compared to some of the jobs he does, but he made me feel as though I was an important customer. He's a great businessman and a very good person.

Peter is always very helpful with us, very accommodating. Thank you very much!…read more Pam

They are the best, period. I had a huge proposal that had to get printed, bound and delivered in a…read morevery short timeframe, and Peter stepped up and completely came through for me. Both Fed Ex shops in town told me there was no way I could get all that material ready in time; but the challenge did not even phase Peter. He printed over 1500 pages for me, bound them and labelled them according to my particular and specific instructions, and delivered it on time to my client. I can't say enough about the service I received at this business - absolutely top notch. I am very grateful I found them when I did.

I had a great experience at UPS during the holiday season!…read more I had a package that I wanted to send to my friend after Christmas. As expected, the line was at the door and the store was packed with people. While I was in line, I had an employee ask what services I needed to make sure I was standing in the correct line, which I appreciate. Apparently, if you have an Amazon return, that is a different process in a different line in the store. When I got up to the counter, the employee was very nice and helpful. My service was quick and pleasant, and my friend got her package before the intended arrival date. Very happy with the price and customer service of this UPS store.

i added a 5 star review for the employees who are always incredibly noce and polite. since then…read morehowever the owner of this particular store charges $2 to tape a box, even if it is just to cover a small spot. it was $.50, then $1 and now $2. they also raise their prices above other places such as stamps. i asked about contacting the owner and they said he's tired of hearing complaints about it so they gave me another number. i don't want to give the manager a hard tome for something he can't control so I didn't call. I will never send packages there again.

Top quality and excellent service. Lafleur Printing should be your first stop for all your printing…read moreand signage needs. After a quick discussion with the general manager, I uploaded my documents via LaFleur's website. Shortly thereafter I received a call to clarify our request. The business gave a me an expected completion date and stuck to it. Everyone who saw the finished product was impressed and we will return to do more business with this group.

From the owner: We offer fast, quality, service for all your printing needs, including design and free pickup &…read moredelivery!

Of all of my customer service experiences this place has one of the lowest levels that I've…read moreexperienced--and from of all people, the owner. As I decided upon which box service I was going to get, the owner--an older White man--took it upon himself to let me know how he could change his rules (such as the 24 hour access), minimum term of service (6 mo compared to 3 mo) and the prices whenever and however he wanted to. I suggested to him that that would be a bad idea if he picked and choose who and how he did that to; he let me know that it would be best I went somewhere else. I GLADLY took my business somewhere else--though I didn't need him to tell me that. This was the second Nasty encounter with this owner--the first was when I had a document notarized--you talk about a trip! One of my top 3 worst customer services period. NEVER again!

The manager needs to attend a class on customer relations. I have been there many times and he is…read morenever friendly or helpful but this is the first time he was a rude ass. My last trip.

I ordered a wedding invitation suite from American Printing, and the issues started immediately…read more They quoted (and charged) me for Carlson Craft thermography printed Save The Dates. When my Save the Dates arrived, they were covered in ink smears, and the ink color varied from light gray to black. When I brought them back to American Printing, they inadvertently told me that they were doing the invitations in-house, not having them printed by Carlson Craft (like I paid for). They lied to me about the product I was purchasing and did a terrible job on the invitations. I feel that they were intentionally deceptive to make more money on my Save The Dates. Then we moved on to the invitation suite. I would receive proofs, provide my comments, and American Printing would send me a "new" proof that did not address my comments. They neglected to address the comments I made on my invitations constantly. I started to realize that they were sending me the same proofs over and over, completely wasting my time. I eventually went in person to discuss each comment, one by one, to make sure it was clear. Comments STILL not addressed. At the very end, I had ONE comment on a proof, and American Printing sent me the "new" proof without the change I requested. It ultimately took me 2 months and 8 revisions to get the invitations ordered. Mind you, these comments were things like "the date is incorrect" or "the invitation is horizontal, but we discussed a vertical invitation." Very simple things to change. I did not redo the invitation during this process, I just requested that my information be correct. You will not get the customer service you expect working with a small, local company if you hire American Printing.