I had a great experience at UPS during the holiday season!…read more I had a package that I wanted to send to my friend after Christmas. As expected, the line was at the door and the store was packed with people. While I was in line, I had an employee ask what services I needed to make sure I was standing in the correct line, which I appreciate. Apparently, if you have an Amazon return, that is a different process in a different line in the store. When I got up to the counter, the employee was very nice and helpful. My service was quick and pleasant, and my friend got her package before the intended arrival date. Very happy with the price and customer service of this UPS store.

i added a 5 star review for the employees who are always incredibly noce and polite. since then…read morehowever the owner of this particular store charges $2 to tape a box, even if it is just to cover a small spot. it was $.50, then $1 and now $2. they also raise their prices above other places such as stamps. i asked about contacting the owner and they said he's tired of hearing complaints about it so they gave me another number. i don't want to give the manager a hard tome for something he can't control so I didn't call. I will never send packages there again.

Love this little place, employees always kind and willing to help, never to busy. Just a great…read morelittle place to drop in for stationery, stamps, supplies or to mail/ship something. They offer USPS, FedEx, UPS basically all your major services.

Truly a hometown business feel to these helpful folks. I can have anything shipped there if I can't…read morebe available at a particular shipping time. This business is warm and personable and I feel it truly a safe place to hold or ship my treasures.

This UPS store is awesome! The friendliest & most helpful…read moreOwner & staff. The young ladies that work there are exceptionally polite, professional, helpful & always greeting you with a smile! Only mailing center u need to use --

This store is ridiculous!! they charged 35.00 for a box!! A cardboard box for 35.00!!!…read moreI sent my daughter and I told her "you might need to get a box". I am thinking 2.50, right? It's a fricken cardboard box! She called and told me she paid 35.00. The flip out ensued. Stay away from this store unless you already have your box.

I'll bring all my packages here raptor unwrapped, big or small they're always open on time and…read morethey're always friendly even when there's a line of a few people it's worth the wait because the guys here are so polite and friendly and they know all of their customers my name good job guys

Another great experience here!! Mailed my fiancé his Valentine's Day gift to Paris and the staff…read moremember Bobbie was so sweet and helpful. Again no wait! I made sure to leave them a green smiley face tap at the door so they know how consistently great their customer service is here!

Super helpful and service oriented! A fedex truck destroyed my mailbox on a Sunday in December. and…read moreI wanted to get it fixed quickly given how much mail we were getting around the holidays. I asked for a quote on Monday morning at 10am, and the whole job was done by Monday evening at 7pm! Invoice was in my inbox and I was able to pay via credit card. Easy peasy My new mailbox looks fantastic and the pricing was very reasonable considering they had to do some cement work to get the box installed properly. Highly recommend to anyone looking to replace their mailbox.

Terrible customer service with the owner. Debases the employees. Refuses to pay the employees…read morepromptly. Only asked service due to one employee being a family member. Karma comes around is all I will say. Overpriced products, delay in setup and does not respond in a professional or timely manner!

Friendly service at a great value. What more could anyone ask for? My mailbox was hit. I called…read morethem on Tuesday morning, they arrived later that day, installed the new mailbox, and left my yard looking like a yard should look. Plus, I got a warranty!

From the owner: Custom Work, Industrial Services, Residential Services.read more

I would like to take the time to thank William, Christian and Lamyra at the UPS store #2070 in…read moreBaton Rouge on Highland. The are top notch in my book. I needed to create a shipping label, email the label to a company for them to send an important document to my husband's business. I don't know if I would have been able to do this without their assistance. I just wanted to say I appreciate them so much. Greg, you have some great employees. The hand holding they did for me was well beyond their job duties. You all are a great team!

The UPS store rock! You can drop off your Cox equipment, your AT&T equipment and Amazon returns…read more Plus you can order prints online. And you can have them pack and ship. Day 1: I actually ordered prints at a different UPS Store but came here (whoopsie). But no matter. The gentleman was so helpful I just had to give him a shout out for niceness. Day 2: I ordered her today and things were ready at 8:05. Awesome service

Complaint Regarding Delivery Failure - Tracking #1Z1WE1024209387418…read more I am submitting a complaint regarding the handling of my delivery for tracking number 1Z1WE1024209387418. I initially received a notification that the package required a signature and would be delivered March 5, 2026 between 1:00 PM and 4:30 PM. When the package had not arrived after 4:00 PM, I contacted UPS and was told the delivery would occur by 9:00 PM that evening. The package was not delivered that day. The following day, UPS attempted delivery at 2:33 PM, at which time no one was home to sign for the package. When I saw the notice, I immediately called UPS and was told the driver's supervisor would be contacted and that I needed to be home at 6:30 PM for a redelivery that evening. I made arrangements to be home at that time, but no delivery occurred. I then called UPS again and spoke with a supervisor named Rudra, who informed me that the package would not be delivered until the next day, although he could not confirm a delivery time. The system was showing a delivery window of 12:15 PM - 4:15 PM, but there appeared to be no coordination between customer service and the actual delivery operations. This situation required me to adjust my schedule multiple times and potentially miss work based on inaccurate delivery information and commitments that were not honored. Customers should not be expected to take multiple days off work due to unreliable delivery windows and inconsistent communication from UPS representatives. This experience has been extremely frustrating and reflects very poor service and lack of coordination within UPS operations. I would appreciate clarification on how this situation occurred and what steps UPS will take to prevent similar issues in the future.

I rarely need to mail something at UPS and I find this store is closed more than it's open. Highly…read moreunreliable. At least 4 times I'm driven up to find a note taped to the door. Complete waste of time. Avoid at all costs - safe yourself the frustration.

I ordered King Cakes to be shipped from A Better Mail Service (they are who LeBlanc's ships their…read moreKing Cakes through). I paid extra to have them delivered on Mardi Gras. Mardi Gras has come and gone and my cakes have not been delivered to the recipients yet. I would ask A Better Mail Service where my cakes are, but they are closed for Mardi Gras & can't help me. They charged my credit card, but they did not follow up and provide me any tracking numbers. So I can't even track where my packages might be.

Love Mrs. Karen and her staff! Always willing to go above and beyond to help her customers! They…read moreoffer an array of services to help meet your shipping and mailing needs, and honestly I rather pay a little more to get in and out. Also she offers gifts for sale in case a special occasion comes up and you have no time to shop.