Super nice employees who care about their work and do a great job…read more It's worth me driving across town. That says it all!

Poor communication and didn't follow through with their promise. I was left in a bind and am now…read morescrambling to find an alternative.

One employee for the whole store. Couldn't get anything printed. Ok, stuff happens. I come back…read moreanother day and there are two people, a manager and a cashier. Neither one knew how to print anything in their printing department and tried to het me to use their clunky do-it-yourself printers. Every time I go there, terrible service, really terrible service. Walking out today I was thinking 1) I won't be coming back, and 2) when they go belly up, no one will be surprised. If you need something printed, go down to the Little Old Print Shop on E. 20th. Really nice folks and they do great work.

Jennile at the copy center was extremely attentive and helpful during our visit to the copy center…read moreyesterday. My wife is Russian/American and had some legal documents that needed to be copied. While there I asked Jen about a picture I had of my passed dog Noah. I'd called a local company about making an enlarged print, they'd told me it was not good enough quality. Jen gave us her e-mail address and when we sent it to her she said she could make a 36x24 non pixilated photo of it. The print is great, sharpe and clear!

Great service customer oriented treat me well and I'm in there 3 times per week. 100 times better…read morethan Fedex and USPS

WOW, I called and spoke with Dave and explained I had a problem. I kid you not 10 min later David…read morecall with the solution. I believe this is the best customer service I ever had. It is under new ownership and I tell you what they know how to run a business. Thanks again Dave and the Crew crew.

I chose one star because Yelp won't let you score a zero…read more Pioneer Printing was abysmal to work with. Right from the start the accounting department was rude and condescending. As a nonprofit organization, we had to submit additional paperwork to establish credit. That wasn't the problem--we do that all the time. The problem was how the Executive Director of our organization was spoken to: As if he were an idiot. Not a good way to make a new client feel warm and fuzzy. We took multiple projects to Pioneer. We were asked to pay C.O.D. on the first project. Again, no problem. That's standard with new clients. The problem occurred when Pioneer decided to lump all the projects into one and attempted to strong arm us into paying C.O.D. for all of them. They held up delivery by over a week on one component that had a crucial deadline, resulting in lost revenue as this piece was a fundraising mailer. For another piece, we were provided a PDF proof on white paper and the project was printed on ivory stock, which changed the color completely. We refused the project and asked for it to be reprinted. I also asked that the reprint be discounted to make up for lost time and the supreme aggravation we experienced. After all that, we were charged for the reprint with no credit given for the botched job. After some very strong language on my part, the rep acquiesced and agreed that we were not responsible for the rejected work, but would bill the reprint at the higher rate of the first poorly printed job. The rep was put into an impossible position. His company did piss-poor work and left him swinging in the wind. As a sales person myself, I fully expect my parent organization to support me to keep clients happy. That didn't happen. Management doesn't seem to care much about customer satisfaction. Well, alrighty then. Here's what one unsatisfied client has to say about Pioneer Printing: Run away. Run away as far and as fast as you can. This is an unprofessional, poorly managed company. There are lots of printers out there who would be happy to work with you. And make it a much more pleasant experience with a fine end product, to boot.

I have used Pioneer Printing for years & they are one of the best business partners I have. They…read moreare top quality from their product to their employees.