I went in there for a Passport Photo, and this man that were close to 400 lbs Hispanic worker work…read morefor Staples kept watching me and barely did not want to help. I have asked him where is your passport center he said over there very snotty. No wonder why Staples only get two stores in the city of Chicago because you guys are basically watching people like a dog and not helping people in your store. If you truly feel that people's gonna be still in front of your store then you should put the passport center on the first floor and that will stop all the paranormal people watching you like him. It's ridiculous but then I'm not expecting much at all from Staples.

This location used to be good; but it has gotten progressively worse over the years. I used to get…read moregreat customer service here; however I've noticed within the last 6 months the quality of employees has gone down. I go there to use the print center occasionally; in adddtion, to get office supplies and for Amazon service (for pick up and returns). Staff is slow, surly and unhelpful; with zero interpersonal skills. The icing on the cake for me (why I will NOT be shopping there anymore) occured yesterday. I went to drop off an Amazon return; stood there for 5 minutes; rang the bell on the counter to indicate I'm waiting. Still no response after about another 5 minutes; rang it again. This time a large, surly gentleman yelled from another aisle "I'm coming." No apology to say, "sorry I'll be there in a moment......" He then finally came (still no apology) and mumbled (without making eye contact) return code..... He looked at it, then said "this is not a return for Staples. At which point I showed him my phone where it clearly said Staples return. He then mumbled "oooh" (still no apology). I then asked "do you have everything you need (could not WAIT to get out of there....); he mumbled yeah.... I went upstairs to ask the cashier to speak with the Manager. Imagine my surprise when she told me the guy who treated me so rudely WAS the manager Adam. Game over; I'm done with Staples. And people wonder why brick and mortar stores are doing so badly; it's online for me from now on. And I will once again start taking my Amazon returns to either my neighborhood Whole Foods or the FEDEX store, like I previously did.

Once upon a time I had an upcoming convention to show off my indie fangame, which was just a week…read moreaway. Because of time constraints, I was looking for local print shops in Chicago to save me some time making niche trading cards instead of traditional business cards, and I needed A LOT printed. Many shops either ghosted me, or gave a quote that was too expensive for my budget, so I was frantically looking for as many as I could. I found InoPrints, which was ranked No. 1 in the search results, so I decided to request a quote at around 11PM. And let me tell you, they came in CLUTCH. To my surprise, Jovim responded fairly quickly that evening! For the next couple days we were exchanging e-mails back and forth. Jovim was very polite, accommodating and direct on what needed revisions on my card designs, and provided valuable feedback, especially since this was my first time getting my own designs through a print production and there were a lot of things I didn't factor in. So I appreciated his patience as I was trying to do a lot of fixes on my part! Everything was done within the same week: the quote, the production, and delivery were pretty quick. My only concern was the delivery service InoPrints used, which was Roady (I know this part is beyond our control, but the package was delivered to the right address, but the wrong building, and I almost got a heart attack. WHOOPS!) But when I saw the final product in my hands, I was very impressed by the professional quality and material! Can't argue with the price I paid either, because ~$0.44 per card of THIS QUALITY is amazing. I'm just really glad that I found a shop that was quick, reliable, and able to accommodate something very niche like original/custom trading cards. I will definitely tell my friends who like to make DIY projects about you guys! Thank you!

Inoprint is truly a gem! We've been loyal customers for a while now, and every experience has been…read moreexceptional. The products/services are always top-notch, but what really sets this business apart is the owner ( Jovim). He is incredibly kind, friendl, thoughtful, and always make us feel like valued customers. It's rare to find such genuine care and attention in business these days. We're so grateful to support such an amazing business. Salamat Jovim for always taking care of us and our needs. We appreciate everything you do for us. Crumbsndcreams Mharloe & Kat

AGAIN this place comes thru in the clutch. I don't happen to love FedEx, but when I'm downtown, and…read moreneed something delivered quickly - I come here. It's tucked into the Marriott, and has a weird $4 charge since it's in the hotel. Staff is very nice, and helpful.

Conveniently located in Streeterville when I was wandering around waiting for an appointment. I…read morelove FedEx's Print and Go thing, because it's (generally) pretty simple to use and since my printer hasn't been working no matter how many things I do to it, it's particularly useful. It costs $0.20 if you make sure that you print in black and white (it was color for me before I changed it, but perhaps it's because the document I was printing has a color header). And I love that I can do all of this without interacting with anyone. This is a much smaller location than I've ever been in but they do the major things like print, fax, ship. It's adjoining a Starbucks so you can get your caffeine fix.

This UPS Store was very helpful during my visit here. I was staying at the Palmer House and this…read morejust happened to be street level, convenience was key here. When I showed up I had several packages waiting for me since I was in town for work. When I came downstairs I was able to confirm that all my packages had arrived and see if I could get them delivered to the floor. The staff were on it and within the half hour they were up to the floor where we were to setup. When they delivered they also let us know what we would need to do when it was time to send them back. Time came to send our packages back to where they came from. I checked multiple times to ensure when they were open. When the time came we went downstairs to have them come pick them up we actually were given a cart to bring them down. Good thing about having an account with UPS all you have to do is create your labels and they will print them in store and affix them to your boxes. Once we got downstairs, we dropped the boxes, chatted with the staff and were on our way. It was pretty simple and the hours were convenient for guests staying/working at the hotel.

Govonna provided me with excellent service this evening - very helpful! Much appreciated!read more

Highly recommended! This is the second time...soon to be third that Swift Impressions has gone over…read moreand beyond to complete a custom last minute request. Very professional and thorough not to mention economical. The service that Rafael, Christina and Anthony is untouched.

Swift/Anthony helped us out of a bit of a jam. A+ communication, super fast and high quality…read moreprints. If you're in the loop and need something printed, Swift is the place to go. Thanks, team!

My shipping label was placed on someone else's package. The recipient never received my envelope…read more FedEx please find my envelope. Thanks. Not sure where to contact customer service. People in office were very nice.

The woman working here was very helpful and nice helping me return items! No wait on a late weekday…read moremorning. Thank you

Love Yelp reviews. Chose Best Imaging Solutions due to their good review regarding quick…read moreturnaround and good prices and that's exactly what we got. Needed a same day turnaround. They said they could do it and they did. Artwork for 4 flyers/infographics was in by early AM on Friday and delivered the same day to the Chicago Hilton with no delivery fee. My boss Lisa said, "those are really good prices." Really happy with the job John, Millie and Juany did for me. Fred Thiemann Denodo Technologies

I've used Best for years to print blueprints for me, not every week, but several times a year…read more They are very professional (as expected!) friendly and with their years of experience they ask the right questions and get the plans printed and bound any way I ask very quickly. Today I needed a dozen sets in excess of 100 pages and they will have them printed bound and shipped for me this afternoon. I was in recently and they were wrapping a food truck. It was amazing to see the transformation they can make with their large color graphics. They do far more than blueprints

JUAN is The Man! He has answers to your questions…read more Whatever you need or want, it is available for a FEE. It's a fair price. MAIL FORWARDING to US or International Address for $6 plus cost of postage. For the same rate, Box is smaller compared to USPS. FEEs up the whazoo: $10 late payment fee, whereas USPS has 15-day grace period w/o any fees until USPS locks your box that needs to be re-opened for $25. Mail Delivery may be slower than USPS (in by 10 am) as you have to wait for it to be delivered (add transit time from USPS to UPS). At UPS, CUSTOMER SERVICE is priceless! Comforting that someone always picks up the phone. Answers your questions. Stores your package. Reasonable Fees gives you a peace of mind that your mail will *not* get lost in space. I look forward to a long-term 20-yr relationship! :-)

Disaster ! my wife left a package of a valuable item to be shipped to California for appraisal…read more Shipped 2 day air for $64. After 2 days the shipper (UPS) had no record of it ever leaving the store ! Went back to store to talk to manager. He said he repacked the item because he over heard my wife say that there was a valuable item in it. The item was very securely packed the day it was left at the store. We gave him no permission to repack it. It could not be insured as we had no appraisal of the item. We reported the loss / theft to UPS corporate. They are in the process of their investigation.

The conference that my company was planning needed signage and we decided to use AlphaGraphics…read more Deanna (General Manager) was such a pleasure to work with! She was very patient and provided top tier customer service. She provided recommendations and helped resolve any dilemma that arose. I really appreciated her quick responses to emails and availability for calls if needed. Our printed conference branding materials and signage came out great! I will be sure to highly recommend AlphaGraphics Chicago to my colleagues and future clients. I look forward to working with Deanna and her team again. -DUO Kreative Events + Design (duokreative.com)

I really appreciated the ease of communication. Alphagraphics made the whole process easy. customer…read moreservice was excellent.

Needed two posters printed within a couple of hours and Gabby did an amazing job at handling that…read morerequest for me. I placed the order online and it said that It wouldn't be ready until tomorrow, but the team there was able to get it done in an hour. Very grateful for their help!!

No sense of urgency and it gets even more embarassing when they try to condescendingly "school" you…read moreon how to pick up a package then you school them on how to do their jobs properly since they're the ones doing it wrong. Lady cut me off as I'm trying to give the tracking number for a reason and then has to do a walk of shame when she can't find a package with my name on it and we end up doing the process I started off trying to do. Then tries to condescendingly say "I don't know how they do it, but you need an ID" in-order to save face when my lanyard with my clearly visible ID for authentication has been around my neck THE ENTIRE TIME! I point to my ID and she shuts her mouth. Just embarassing. Also, somehow four people in line, each with one small package (3 out of the 4 had prepaid labels) turned in a fifteen minute wait. Do better. By the way I've been to pretty much every FedEx in the Chicagoland area. You're the only FedEx that asks for IDs before retrieving packages. Every single other one asks for the last four of the tracking because it's faster, more efficient and you get to see what type of recipient it is so then you can proceed to ask for the proper verification. No wonder this place is so slow...it's terribly run.