We booked DADS to move our heavy things from a second floor condo to storage. Glenn (owner) was…read morevery easy to deal with and estimated the likely cost of the project right on. Our two movers, Kai and Kaiden (sorry if I misspelled your names guys!) were great - very efficient, friendly, and respectful of both us and our property. The next step in our journey will be to move the stuff out of storage into our new home (still looking!), and we will not hesitate to hire DADS for that as well!

Showed up on time called ahead and moved 2 storage units to house very quickly and made sure we…read morewere satisfied

Marcy and the other employees always do a great job On returns! I SO APPRECIATE their efficiency…read morein a very busy location!

The service is fast, but check your receipt they provide - they don't always give a receipt for ALL…read morepackages dropped off - leaving you with ZERO proof of drop off. Maybe slow down just a bit!

Update: I did have someone reach out from the company named Andy to explain their pricing and…read moreoffered a solution to make things right in my eyes. The pricing isn't by hourly, but by a software they use to find the best rates for the job required. Ultimately, I've voiced my concerns of how that system works and what I think could change but they are sticking with the way the price structure works, as it works for them. I am happy with the solution that was offered to me, and would use this company again, but more so for serious issues that require an expert to come out. When booking the appointment, it was explained to me that it was $85 to have the team come out, and an additional $125 for diagnostic of the situation of my leaky pipe, which could be used towards the maintenance cost. The determination made by the technician is that the pack nuts needed to be screwed tighter, and it took the technician less than 2 minutes to do so. For this labor, I was charged $220, and the charge is not itemized, it is just marked as misc. - and I had no option to just tighten it myself, as it already cost me $125 for the technician to diagnose the issue. Since I was charged $220 for 2-3 minutes of labor, that's about $6600 per hour that they charge. If we did just the $95 on top of the diagnostic, that's $2,850 per hour for their labor. I understand they are a business and I am not saying I expected the work to be free, but for the fact it was an additional $95 for him to tighten the pack nuts in 2-3 minutes is crazy. I asked about why it costs so much / the charge couldn't be a flat $125 since it was a simple solution, the technician told me it was a liability if he didn't charge me for his work, and since he had to screw TWO pack nuts, that's where the extra charge came in. If you go through this company, just expect a labor cost of $47.50 per minute.

Thank you to Bergsma and Technician Josh K…read more The plumbing repair visit to my home today was handled with professionalism and courtesy. Josh not only did a great job with the repair but also shared helpful preventative maintenance advice. This is the second time I have had Team Bergsma to my home for repairs and will not hesitate to call them again!

Beuschel Funeral Home was the first thought when my husband passed away recently. My son, daughter…read more& I met with Brandon to go over details. Brandon was thoughtful, helpful, cared about what our family wanted. The service was small and somewhat different than usually held, but the staff where there to help us with anything, including making coffee. The entire process was handled with compassion, promptness and professionalism. I speak for the family when I say thank you, and we would recommend Beuschel services.

Thoughtful and caring family that help you through the difficult time in your life. The kindness…read moreand compassion Brent and his family have shown means so very much to our family. We are grateful and would highly recommend their services

Everything. Probably the only decent people that work. There are other guys in the back. They're…read morepretty decent. But their customer service is terrible because Jim and Donna are terrible for doing customer service they are just awful to deal with. I would go any place but there and they're close by which makes it inconvenient for me to go other places, but I've had enough of them. I'm not ever buying another product from them or having anything fixed by them ever again

Bought a mower here, and the salesman was very good. However, service makes the dealership run…read more Receptionist was very rude over the phone when I called and got snappy with me. Parts guys didn't even know their own machines will be going somewhere else from here on. Being a farm we deal with lots of dealerships four seasons has be one of the worst I've dealt with

They do a great job of notifying you when they're going to be out to the house. They send you…read morepictures and a summary of what they did when they were at your house. They even came out before their next service appointment because we had mosquitoes and they promptly took care of them. I would highly recommend Aptive Pest Control!

As a new customer, I found the service tech to be professional, efficient, and friendly, in spite…read moreof overbooking that resulted in them coming later than expected.

I found the store which is across the street from home, a nice clean store. I walked in on a whim…read moreand found what I thought was a great new Columbia winter mid weight jacket. I got home with it and apparently did not check it good enough, I found the main seam in the side was shredded beyond repair, so I just threw it out. Not worth my time and money to return, First time I ever came across this conundrum, My bad luck. Just really look a lot at all items bought, I have been buying from thrift stores too many years and had great experiences, remember Caveat Emptor, buyer beware. (Sorry if I butchered that, but you get the idea) lol.

I visited this store regularly for the past couple of years (1-2x weekly), but after a recent…read moreexperience, I will be taking my business elsewhere. I brought a basket of items totaling between $80-$100 to the register, including an item of clothing that was already marked at a fairly high price. The cashier looked at the item and immediately accused me of swapping the price tag for a lower one. She actually walked away from the register mid-transaction to go check the prices of other similar clothing items on the floor. When she returned, she told me the price on my item was "the lowest one." When I asked what the typical price was, it turned out to be only about two dollars more than what the tag said. She refused to sell it to me, and made it VERY loud and clear what she was accusing me of in front of the large group of shoppers in line behind me. The idea that I would swap a tag to save two dollars (on a basket full of items I was ready to buy) is completely nonsensical. Aside from the fact that I would never swap a tag and I was an extremely regular customer here, it is outlandish for a thrift store to look at an item that is already priced high and decide on the spot that it needs to be jacked up even further. You got the inventory for free. It's one thing that thrift prices are inflating across the board, but it's another to have workers for a supposed charitable organization publicly accuse a loyal customer with zero proof or reason. I can't imagine how humiliating that experience would be for someone on a strict budget to endure in front of a store full of people. There are plenty of other thrift stores in Grand Rapids that support great causes without treating their regular shoppers with hostile accusations and absurd markups at the register. I strongly suggest supporting those instead.

The guy was nice and helpful. And they fixed the problem with the cell phone, on the same day.read more

$250 for a screen replacement on a 5 year old iPhone. A screen replacement kit is $18 off Amazon…read moreand some phone are about the price they are charging. Unclear how this company is in business.

I visited this location to drop off items to a storage unit, and was severely appalled with the…read morelevel of disrespect I was spoken to by an employee, who I believe may have been a manager. I was sitting in my car, and less than 2 minutes passed before this employee came up to my window and aggressively went off how I'm not allowed to have my vehicle running. I immediately turned my vehicle off, as I was unaware that that extremely short period of time, that I hadn't yet even gotten out of my car, would be such a significant issue. I do understand and recognize that there are risks for leaving your car running unattended - the garage door has not yet shut and again, very brief period of time. Despite my immediate compliance and agreeing to shut off my car, this employee continued to honestly harass me as to how this was such a major risk and wouldn't even let me get a word in. I had to say "okay" numerous times, and car was turned off, and she kept aggressively bombarding me how "it's not allowed" and unsafe and how "once she closes that garage door, the carbon monoxide will set off the alarm which will take her an hour to shut off." Again, I want to emphasize that I do understand how this could be a risk if enclosed space and continuously running. I've worked in customer service for years, and I know it's a tough field. But I have never felt more disrespected by a store employee than this experience. There was zero reason to be so disrespectful and aggressive with a customer. If I had had the time, I would have went inside and complained then. National Storage, please train your staff on proper etiquette and even conflict management. This was absolutely uncalled for.

I love the drive-thru bay that lets you unload your car inside and out of the elementsread more