Beware of this location. They mixed up labels & sent a very valuable package to a BUSINESS…read more(FRONTIER) to be exact. Manager didn't offer to track it- Only excuse was "ONCE BUSINESS RECEIVES IT TAKES THEM 30DAYS" to NOTICE.. This is unacceptable for this line of business. When customers entrust them to mail an item of importance, this is the worse outcome for anyone to experience. NO REFUND OR APOLOGY can compensate for the sentimental value these gifts held NEVER AGAIN. Use an original UPS location. Not an "authorized " seller post office location. Not worth the trouble. Sadly the other customer will be charged for his equipment since I received a ROUTER ... instead since the cameras showed the UPS employees mixing up the label & didnt bother to see a BDAY BOX was going to FRONTIER instead of a Residence..

Love my UPS store. Super friendly staff and always helpful! Great location. We moved away but…read morekeep this location because of how great they are!

We had an absolutely outstanding experience at Mail, Ship, and More today!…read more We had over 100 pages to print, organize, and notarize, and Kyle made the entire process effortless. I originally planned to print at the library and come in just for notarization, but he simply said, "Just come here. We can do everything." And he was right. Printing, scanning, notarization, folders, and shipping. All in one place. Fast, clean, professional, and extremely convenient. Kyle provides excellent customer service. He is knowledgeable, patient, and genuinely helpful. You can tell he cares about his customers and takes pride in his work. Supporting a local business like this feels good, especially when the service is far better than the big chains. If you need printing, notary services, scanning, or shipping, skip FedEx, UPS, and USPS. Come here instead. Highly recommended. We are beyond satisfied and will absolutely be back.

Poor service. Rude. Claimed my package was picked up an hour before I arrived. Either they don't…read morecheck ID's or the person working there stole it.

I have used this location multiple times. I went in yesterday ( 2/6) towards 6 ish to ship a…read morepackage. I think his name was Scotty not 100% sure asked me "location of transit" and I didn't quite understand him so I asked him if he could repeat it, he did with an attitude the second time. I responded "sir I'm not understanding are you asking for my address or the receiver" and he proceeded to say "I've asked you 3 separate times now" with the most disrespectful attitude I've ever encountered at fed ex. I asked him why he was being disrespectful and that I was being polite and just didn't understand. He snapped and said "I don't have an attitude and I've already asked you 3 times" to which I informed him I was being polite to him and he had no reason to speak to me the way he did. You'd think spending $60 on shipping would be enough... gonna start going to UPS since fed ex allows these attitudes.

They're always super helpful & nice but today I came in with several complicated prints (an hour…read morebefore close because of traffic) and they were so helpful. I walked out of there with all of my prints in hand. 10/10 recommend! Thank you so much!

FedEx has journaling, good availability and support however, on this occasion, I was too late for…read moreany of the FedEx office store locations so I went to the airport because it said they were open till 730. When I got there, it said close on Saturday and Sunday. What a disappointment. If you go to the airport location, be advised you need to call or check for availability first regardless of what you read.

Wonderful service. My first time Fed Exing something (of great importance) and had the best…read morecustomer service from John Martinez. Thank you!

So glad there was a FedEx available onsite. Opened right at 7am with a smile and sending an…read moreovernight package took five minutes. Appreciated the wonderful service!

I was in town for a work convention and needed the services of FedEx daily and they were always on…read morepoint. Located on the first floor right in the middle of the convention center for easy access. With a full staff on hand to help all customers in a timely matter. One of my co workers forgot their business cards, when I explained my predicament and rush they had new ones printed in one hour that looked amazing. I also needed new 120 new booklets printed out for a added presentation. They also took on this project and had it completed earlier then expected. I loved how they always maintained contact with me, texting me with updates on my order status or any questions that came up. Overall this is a great addition to help with printing and shipping services for resort guests, especially ones here for work in the convention center. I really appreciate all their hard work and professionalism. They definitely made my job a lot easier.

Friendly. Fast. CONVENIENT! I don't even bother with the USPS around the corner anymore. At USPS…read morepost office, there is always some issue/problem and the employees can offer no resolution. Most recently, I waited in line 15 minutes at USPS to be told that bc package didn't have clear tape it couldn't be sent and no they don't have clear tape. So I headed around the corner to (walking distance!) mail & copy and literally just handed them the package. Done. The people here are kind and friendly and want to be helpful. They also sell cute merchandise among other useful items. They also do FedEx etc.... Just come here. Save time. And you avoid grumpy post office employees!

Logan was awesome this place is super convenient!!! Very…read moreeasy to get to and hardly ever a line. Recommend!

Great service, extra touches in the storefront, and efficient staff…read more I just needed to drop off a DHL shipment but this shop was a delight.

I've been a customer for at least 6+ years and very happy with service and ability to get…read morenotifications when mail or packages arrive. If you are local to Flower Mound area and need a great mail box service, packages sent out, then In The Box Pack & Ship is the local business you want to support.

I went in to print off my resume and Josh was EXTREMELY helpful and patient with helping me have a…read moresmooth experience at the store. Had a great first experience at this location- will be back for future needs!

Least favorite shipping center, service is always quite odd and unpleasant... a smile would be nice…read moreevery now and then lol