veteran owned, amazing conveniently located shipping location. you can drop off UPS, FedEx, USPS…read moremaking it a one stop for all including notary services, fingerprinting, and car registration. Zach is awesome and he had let me know they also make custom t-shirts. it's really calm and cute inside too!

From the owner: We are a veteran owned and family run shipping and printing company. We specialize in all your…read moreshipping needs and have years of experience. Not only can we ship what’s most valuable to you but we provided exceptional customer service.

To Whom It May Concern, I understand that times may be…read morechallenging for businesses, but I am writing to formally question and report what I experienced at one of your UPS Store locations, which I found to be unprofessional, inconsistent, and discriminatory. I visited this location to return Amazon items using prepaid labels and boxes. Upon entering the store, I was completely ignored by the manager, who bypassed me without acknowledgment to assist a Caucasian woman who entered after me. He did not say "excuse me" or offer any explanation. I was forced to wait until another customer--whom I was already ahead of--finished before I was finally assisted. When I handed over my three return packages, the boxes were not taped. The manager informed me that I would be charged to tape them. When I asked for the cost, he stated it would be $2 for one box. However, when I presented two additional (slightly larger) boxes, he said the charge would be different. When I asked him to clearly explain the pricing per box, he began stating different amounts with no clear pricing structure or explanation. I found this extremely offensive and unprofessional. These were prepaid returns with prepaid boxes, and I was being asked to pay arbitrary amounts for a single piece of tape. There was no clear policy communicated as to how the charges were determined. How does one piece of tape cost $2, while another costs $4? The pricing appeared to be made up on the spot. I chose UPS despite having other drop-off options, yet I was treated poorly and made to feel uncomfortable. I also want to express concern about what appeared to be discriminatory behavior. This is not the first negative experience I've had at this particular location, which is why I previously stopped patronizing it. Unfortunately, due to being in a hurry, I returned and experienced similar treatment again. I ultimately felt pressured into purchasing your shipping tape for $8, which I also find excessive, but I did so just to complete my return and leave the situation. I am requesting that corporate review: The policy regarding taping fees for prepaid return packages Why prices appear inconsistent and not clearly posted The conduct of staff at this location and the apparent pattern of discriminatory treatment This experience was deeply disappointing, and I believe these practices harm customers and the reputation of your company. I would appreciate a response explaining these charges and what steps will be taken to prevent this from happening again.

Was very professional and very helpful I was in and out real fast cost was very reasonable…read moreemployees were knowledgeable

I booked this company again after using them last year. The work last year was decent, although the…read morefinal price came in higher than quoted. Not a huge issue, so I gave them another shot this year. This time was a major disappointment. If reliability matters, look elsewhere. I booked weeks in advance and received multiple automated confirmations during the week that I had a service window of 1-4 PM. An SUV that appeared to match the vehicle and trailer from my prior appointment showed up just before 3 PM. The driver sat in the vehicle, did not get out, did not ring the bell, and made no attempt to call or text. I assumed he was taking a break, eating, or finishing paperwork, so I left my front door open. Instead, at 4 PM, he simply drove away without ever making contact. When I called, it went straight to voicemail. I followed up by email a few minutes later and, as of a week later, have still not received a response. Based on my experience, the pricing does not justify this level of unreliability. Pay heed to the other negative reviews.

I contacted the business in March to set-up a cleaning and repair but did not use them…read more In response to the phone message I left they sent me a text and proceeded to ask questions over days instead of having a quick text conversation. For example I'd get a text at 10 am and respond but then I wouldn't get a response until 6 pm. I'd respond to that but then wouldn't get a response until the next morning. At one point the person texting me asked if I had time for a call. That text came on a Sunday afternoon and I didn't see it until the evening. I replied that I could talk on Monday but I never heard back. It seems like this might be a side gig for an individual versus an actual service company that answers calls and schedules appointments during regular business hours. The cost quoted by text for cleaning the grill was $269 which seems pricey for cleaning a Weber Q grill.

5 Stars - Waukegan Mail Depot…read more Always a smooth experience at this location. The staff is friendly, efficient, and helpful--especially during busy hours. The facility is clean and well-organized, making every visit quick and stress-free. Easily one of the best-run post offices around!

Unfortunately, one star is 34 too many for this trainwreck of an organization. You know, it's…read moreinteresting, but, across the myriad sites where people unfortunate enough to rely on U.S. Postal Service 2.0, or FedEx for the unannointed, the modal response from raters is barely above two stars. Noticeably absent from this this cluster is any response whatsoever from the empty suits at FedEx. If a more incompetent, horrific organization exists in terms of customer service and providing that for what customers pay dearly, I'd like to know what it is. I think the massage parlor I visited in Subic Bay, PI circa 1974 is a close second, but at least that entity, and its infected purveyor, did what said would be done. FedEx? No so much. How many readers have experienced the folloiwng? a) FedEx screws up a delivery or, say, attempts to deliver a package where a signature is required. Said package is not delivered due to the absence, FedEx asserts, of the recipient or his/her designee. Package returns to the station and gets lost. b) Rather than given the means to call the station and its employed chimpanzees to ascertain the package's whereabouts, customer is told to call the 800 FEDEX line where a low intelligence individual with either a parietal lobe injury or inability to comprehend conversational English fields the call. After explaining the situation for what seems a lifetime but is, in actuality, only 25 short minutes, contact is made with some null set whose name or location you'll never know. Said 800 line clerk implores customer whose package is lost due to FedEx's utter incompetence to send an email (inquiry, label, quote from the book of Revelation as you are living it, whatever) to 432345@fedex.com with the promise of hearing back from the he-she receiving it. c) Hours pass before one realizes that, although the email to the unidentified null set has not bounced back, and was apparently received, no response, call or email, is forthcoming. Rather than waste more time re-inventing the wheel and calling another complete set of morons to effectuate the same response, this writer decides to go to sleep and see what develops overnight. d) Upon waking early the next morning and checking tracking, customer discovers that the package is still lost/missing and that there is no way to determine its whereabouts. There is no way to call the branch facility with ostensible jurisdiction of the package so one must again call the 800 line and pray that somebody, anybody, answering finished downing his-her peyote buttons long enough in advance of his-her shift for the effects to wear off. No such luck, and the same painful cycle elucidated above begins again. And so it goes. This is the ideal-typical, modal interaction that a paying FedEx customer has with its staff of miscreants. My cousin is a FedEx 777 captain, USAF Academy graduate and a member of both MENSA and the John Birch Society so I know that not ALL of its employees are weak sticked dullards. Only most are, unfortunately, and this is as good as it gets. Despite all the well founded complaints and nighmares reported by others, noticeable absent is any type of response from FedEx. Perhaps the pencil necked empty suits understand the futility of defending the indefensible and choose not to do so. Speaking of "null", after dealing with the likes of this God forsaken conglomeration of wastrels, I am forced to reject the null hypothesis that the conglomeration of so many not very smart individuals under one roof, working for one employer, has happened by chance. Quite the contrary, this must be what hell on earth looks like, punishment, if you will, for those, like me, dumb enough to make use of this horrifically inadequate organization. Please do yourself a favor and avoid FedEx at all costs. I've actually had far better luck with the US Postal Service but cannot control what my vendors do. To the extent that I do, however, going forward, I'll implore them to use any organization but this one. Outcomes could not be collectively worse if "Wilson" the volleyball was the titular CEO here.

They are literally useless. I watched them sit in their vehicle and mark my package as "tried to…read moredeliver" when they didn't even get out of the vehicle. Lazy as hell.

Great service and quality, was about out of receipts and like always wait until the last minute,…read morebut like the last time i did the same thing they came through for me once again , thank you for the great service and going out of your way to keep me up and running

Stopped by here on a weekday around lunch time to get a color print-out of some photos. Friendly &…read morepersonable staff helped me resize my pictures and I got a color copy of multiple 2" photos in under a half hour. Much more cost effective than your standard passport photo at a drugstore. I think it was under a dollar. It feels like a family owned shop and has that "lived in" look that makes you feel like it's a small business rather than a chain store. I'll be back.

We had the pleasure of using Two Men and a Truck for our big move this weekend. We were supposed to…read morehave 3 people based on the size and volume of our items. Unfortunately there was a call-off so it was just two guys: Ryan and Randy. These guys were so nice, so professional, and so mindful of everything. I was blown away by how quick and efficient they were! It was a perfect storm of challenges: down one guy, moving out of a third floor walk-up, and there was a massive snow storm looming in the afternoon. Ryan and Randy handled everything with awesome attitudes and care you would hope for when someone is handling your personal belongings. If you need to move, I highly recommend not only this company, but these specific employees as well. They will definitely impress you. Thank you!!

We hired two men and a truck in Gurnee Il to move my son's furnishings from Wadsworth Il to just…read moreacross the border in Gurnee Il. They managed to cause damage to many pieces of furniture. My son filed a claim with the office with promise of sending someone out to assess and repair the damaged pieces. Needless to say no follow through or repairs were done. This move was on August 13th 2024.