This place rocks. If you are like me and you get sick of playing the "will the UPS guy show or…read morewon't he show" game, or has had their mail thrown over their fence into the snow, or has had too many delicious wine club shipments sent back because there was nobody to sign for them, or hates having personal packages sent to work, The Mail Center gets top marks. - You can rent a mail box at a reasonable price and access it 24/7! - You get a street address, not just a PO Box #. - They will accept packages from all major mail services on your behalf. Just pick them up during business hours if they don't fit in your box. - Sell a bunch of c**p on fleabay? Just drop it off and they will take care of all the shipping for you. Just settle up later. Bruce who runs the place is one of the nicest guys you'll meet and will recognize you the second time you come in! This place is well run, very convenient and extremely reasonable. If you live or work in Vernon Hills, go in and they'll help you avoid a ton of hassles from the incompetent USPS and the inconvenient UPS!

Located towards the end of a strip mall off of 60. This place seems extremely outdated. The…read morecounters and cabinets are pretty beat up and the lighting is pretty dim. I have been to this location multiple times, only checked in once. There only seems to be one worker here at a time. They are always friendly and eager to help. I would say that they are cheaper than Fedex Office (in the strip mall across aspen). Despite the interior, I recommend this place. The technology seems outdated but it works! And they have all of the last minute shipping supplies you'll ever need. This place could use a facelift then it'd be 5 stars. At least in my opinion

They decided to charge me $30 extra for a package that it was supposed to be $10 make sure you wait…read morefor a receipt because when they don't give you one they charge whatever they want. $40 for a 7pound package it's ridiculous ! Tried to get refund with Mercari but they refused! How am I supposed to have proof of something that's been delivered and in another state.

I went in to return a clothing item I purchased online. The email directions I received said that…read moreif printing was an issue, the UPS Store would gladly help me print a return label. Great, bc I'm tech challenged! Anyway, the person in the store would not help me and rattled off directions I didn't understand, and kept eye rolling me. I know I deserve it, but what part of that was customer service? I can't be the only one. Disappointing!!! (Btw, there was no one else in the store at the time, so it's not bc they were busy.)

We highly recommend Michael and his business for shipping, packing, post office boxes,…read more photocopies, mailing supplies, etc! We have been working with him for years and have never ever had an issue, nothing but excellent service! Love to support local businesses -- especially privately owned ones like this one. Five stars!

As a young adult, I remember my mom sending me packages filled with great items, and I knew I was…read morereceiving something terrific when I saw the label was from Lake Forest Pack and Ship. I am older now, and mom recently passed away, so I needed to send a few valuables to my home in Georgia. Michael at LF Pack and Ship took the best care of me and the items. Everything (oil paintings, crystal, picture frames) arrived safely, in perfect condition, and early (thank you, FedEx ground)!

Aviv is TOP notch customer service, honesty & very accomodating. I am a single women w/ no…read moreexperience driving box trucks & he set me up so i was comfy & understood what I was doing, basically giving me confidence to figure it out. Aviv is just a bad a$$, straight forward, realistic & helpful guy that you want on your side during a move or anything that could be stressful. Hands down made my moving experience smooth!

I've been using this business for a lot of years now, since Aviv was on Ogden. I've had PO boxes…read morewith him, and he handles all my shipping. When my daughter recently had to move a bunch of furniture, I even went to Aviv and Tammi for a U Haul. Always makes things very easy, you always get the best deal, and in fact the whole family is great. It's nice to have a business like this right in the middle of town.

Hello I've sent a couple of positive write ups for this…read morestore. In particular, Chris is simply AMAZING to work with. This young man went over and above using his own personal laptop (he had to actually grab it from his vehicle) to assist me with creating my business's QR Code immediately. I was scheduled to have a Pop-Up shop he not only assisted but, he actually created a better looking sign. Chris assisted me and another customer intermittently. He was and, is the epitome of PROFESSIONAL and, PATIENT in which is very hard to find these days. Moreover, I stopped in yet again recently and there was Chris smiling and helpful. He should know that he's much appreciated. Thank you Chris!

Everything I visit this location I'm in and out in a timely manner. I usually only use the ups…read morestore to return my Amazon packages. If they have a line, they do their best to keep it moving, and if there is no line, I'm in and out. The employees that I have interacted with are always so friendly and helpful.

veteran owned, amazing conveniently located shipping location. you can drop off UPS, FedEx, USPS…read moremaking it a one stop for all including notary services, fingerprinting, and car registration. Zach is awesome and he had let me know they also make custom t-shirts. it's really calm and cute inside too!

From the owner: We are a veteran owned and family run shipping and printing company. We specialize in all your…read moreshipping needs and have years of experience. Not only can we ship what’s most valuable to you but we provided exceptional customer service.

This is a great place! The owners are very helpful. They are very friendly and kind. I had…read moreseveral important items delivered and needed forms notarized and copied. The work was awesome. And the dogs are very friendly and sweet! Highly recommended!!!

They are excellent,all your mailing and printing needs can be met here. I have a hard time getting…read morein and out of my car so the drive up window is so very convenient. And You always get a receipt.

I have asked the manager of this store, several times over the last several months, to resolve a…read morevery simple problem for me. I no longer receive an email confirmation of my package drop off (with the tracking number) . Should not be a huge deal to resolve, right? Perhaps a few calls from this UPS store to corporate, or perhaps even some competent in-store service could solve this issue pretty quickly. Keep dreaming I guess. Incompetence is one thing though. That I am intimately familiar with and find forgivable. My problem with this store is the jagoff manager and his rudeness. I called the manager this morning to request his help resolving this issue. He told me he'd look into the issue and requested I call back within the hour if the problem wasn't resolved . I did call back because he was unable to resolve the issue. During this call he told me point blank that he'd rather not speak to me again. I'm moving my business to FedEx.

Every single time I have gone there, which has only been 4 times, it is always someone rude and…read morenon-professional working the counter with an attitude of being bothered to do their job. Worst UPS store I have ever had to deal with.

Awesome day at the UPS store on 75th. I will start by saying it was my fault processing returns and…read moremessed up early on so by the time I got to the end, my QR codes were not matching up to my items. Danielle and Ashley (sp.) went above and beyond to help me locate, correct, and verify my returns. They even located some I brought with that should have gone to another place I respect the commitment to the customer service standards at this location. Thank you again for the help.

By far the easiest and nicest place to get anything printed and shipped in the area. Super fast…read morecustomer service. Much nicer than the post office aliens.

If you are looking for a professional job done right, this is the place to look. You would think…read morethat it is easy to install a mailbox, however don't think everyone cares about the details. Our mailbox was knocked over by a paving company doing street work and they replaced it. I wouldn't believe that someone would have a foot base and use spray foam to hold up a mailbox pole. Needless to say, Paul and his crew came and did the job right!

When the mailboxes on a single post were severely mangled by the snowplow, the city wouldn't…read morereplace them, but instead re-bent all the twisted metal into a rusting mess. Needless to say, it was clear they wouldn't last much past summer. Paul, Kathy and the entire group was friendly, professional and quick. Order was placed on Monday, and the new mailboxes and post were on display upon returning from work on Friday the same week. I know it'll be 10-15 years before I need to use their services again, but, in the meantime, I will highly recommend them.