The customer service is an absolute joke…read more Friday, 27 Feb, at 2:10pm or so, I go in with a bunch of Amazon returns...some needing boxes and labels and others placed into a plastic bag. I had boxes, preprinted labels and tape. Because I had this mix and so many, I thought it would be easier for me and the staff to sort it all out and process myself at the self-serve kiosk. I start and I need a large bag. I asked the older lady, I think Diane, and she passed one to me. She then says to place the packages on the counter once I'm done. As I start I needed more space. I turn to place a checked-in package on the counter but there are people moving about and the staff were assisting customers. Because I didn't want to leave my items unattended, I placed them in the self-serve kiosk bin. I'm moving right along when Diane comes over and looks in the bin. She said I thought I told you to place these on the counter. Nasty like. I said excuse me!? I needed the space and I didn't want to leave them unattended on the counter. You can retrieve them from the bin when I leave. She proceeds to argue with me and say that's not what the bin is for. I looked at her like she was crazy and said ma'am, pls leave me alone so I can be done. She then says something about that bin is only used when they are busy. I said again, a little louder, ma'am go about your business and leave me alone. You can get the packages as soon as I'm done. The younger lady tries to intervene at this point and tells Diane to leave me be. I said yes, pls leave me alone. A customer walks in so Diane goes back to the counter. After she's finished with the customer, I hear her ask the time and then she says she has 7 mins left. I continue on and a minute later, as I'm trying to figure out which home printed label goes with which item, I hear someone say excuse me. I look over and it was Diane, asking me to move so she can get my packages out of the bin. I said ma'am, you can get them all when I'm done. She said no, you're going to move. At this point I'm heated, I said you need to back up (cause she's right up on me). You would want to back up. The younger lady again tried to intervene and tells Diane to leave me alone and let me finish. It's fine. Diane said no, she's not leaving the packages for the next shift. The younger lady then says to leave me alone cause I'm causing a fuss. I said I'm causing a problem!? Are you kidding me! She quickly backtracks and says that both of us are. I'm being harassed and attempted intimidation at the self-serve kiosk and I'm causing a problem. At this point I stopped talking and didn't budge from my spot. Diane goes back to the counter, talking all the way and younger lady is agreeing with her. I finish and proceed to leave and the younger lady gives me a condescending have a nice day. I don't reply. If this is UPS' idea of customer service, holy crap. Absolutely ridiculous.

Very disappointing experience on 2/8/2026 with an employee. Achielle, was extremely…read morepassive-aggressive, demonstrated poor customer service, and ultimately refused to assist with my return--telling me to "do it myself" while simultaneously pointing to the self-service kiosk. I visit this location frequently and have never experienced anything like this before (here or anywhere else for that matter). My one star review is not indicative of the store overall, but, moreso specific to the employee. Achielle's, behavior was grossly unprofessional and unacceptable.

PS Courier&Delivery Service LLC I will not even give them…read moreone star because I find this company very unreliable reason being is because, We bought a bedroom set from Marlo's furniture store in Waldorf Maryland where we live, we were given this company's business card to call to set up delivery because they deliver for their store , Well I called and spoke to Mr. Pete the owner / operator , wow this became a nightmare. Long story short he dose not keep his word and forgets conversations that have been discussed about your delivery, He just really seemed as though he didn't want to deliver our furniture so finally after a couple days we pin pointed a date I assume he put us on his schedule for that day ,but somehow he didn't have a schedule or he just conveniently forgot . My husband and I took off from work for this delivery day but no delivery. So we are really frustrated at this point. Went back to the store told them what happened and now we have to hire our own moving company to get our furniture home because at this point we don't want to deal with him anymore .Thank God we were able to find a honest and accountable business to help which is so important have peace of mind knowing that when a business gives you their word you can rest assured knowing they will do what they say !! Please BEWARE when hiring this Courier Service!!!!-PS COURIER &DELIVERY SERVICE LLC PETE SMITH OWNER /OPERATOR Had to give them a star just so I could post ! Shady!!! Sandra R

Needed help with moving a dinning room set Pete was AMAZING…read more!! Pete and his team were extremely professional did a outstanding job wrapping up all items Securely . He was able to do same day delivery and gave me a great price . Couldn't be more pleased with my experience with PS Courier would highly recommend

THESE FOLKS ARE AWESOME…read more After a horrible experience at Office Depot earlier the same day (see that Yelp review also)...I went over to see PFG. They had all four of my print jobs properly designed and samples waiting in practically zero time. Amazing. Their graphic artists are really professional and a pleasure to work with, and my brochure samples were waiting when I arrived 15 minutes after I sent the files from my car in the Office Depot parking lot. I went in, picked the paper stock and paid...and they said they would even ship my brochures to my trade show to help me save some time. Wow, very nice. I am 100% confident in the fact I know I will get a professional result, worthy of my customers. HIGHLY RECOMMEND PFG.

We represent a large state-wide federal employee advocacy organization…read more Over the years, we have used PFG's services with no problem. Recently, we honored an invoice from PFG for the purchase of numerous business cards. As of December 11, 2019, it has been three weeks and still no delivery of the cards. Emails and phone calls to obtain a carrier tracking number has not produced results. On two occasions, PFG employees informed us that someone would followup with us to resolve this issue even if it meant simply reprinting the business cards. Again, it has been three weeks and no one from PFG has honored their obligations to a long-time customer. So, we paid for a product that we do not have in our possession? Nor will anyone provide us with a tracking number. With the non-response, we have purchased cards from another vendor and will be seeking reimbursement. Happy Holidays Edward H.

Mike is awesome! AP did printed a graduated program and 2 posters for my Grandmother's funeral. At…read moresuch a stressful time they were able to do quick turnarounds, give advice on paper, and design (we designed ourselves but Mike would give tips on positioning and color quality) and they even up the res on your photos (addt'l fee) to ensure best quality print. Quality and kind service. Highly recommend

Let me tell you, it was an Amazing experience and Mr. Mike the owner is the Best. He came through…read moreand stayed late to take care of my order. It came out Perfect

I have never used an off-site tag and title service besides the MVA but trying to get there during…read moreCOVID has been a struggle. So I decided to call around and I ended up at S&S in Rivertowne shopping center. I was skeptical but Cece provided great customer service and promptly put all of my worries to rest. She was funny, she was polite, she was knowledgeable, she gave me options and she helped me complete my vehicle registration with ease. I even bought myself a Black Lives Matter shirt here. This place gets a 10/10. Black owned business, in which I will totally support as long as it's deserved. I will be back if I'm ever in need of quick tag and title services in the future. -LaTisha S.

Came here to get a document notarized. Very fast and efficient service. Highly recommend.read more