Sadly the customer service attention is not at the same caliber as the last several years…read more Familiar faces that have been there for years I no longer see. Not sure if the owner has changed but the way a 19 year old employee spoke to a customer was simply unacceptable. Clearly the amount of Amazon returns they receive daily is overwhelming & frustrating them. It's unfortunate to see this location diminish in their service.

The manager Alexis is very friendly and efficient…read more I really appreciate having great service, as she provides. It is a breath of fresh air.

Great customer service! I had an office chair that I just bought that needed to be exchanged. Marta…read morehelped me by greeting m at the door. I handed her the receipt and she was fast and efficient! She was also very professional. She had me on my way in no time. Honestly for any type of office or school supplies I will go to this office depot as opposed to Walmart or the dollar store because they have more of a selection to choose from.

11.16.19…read more I placed an order for the first time online the next day I went in and it was ready for me. This was nice didn't have to wait in line plus I got bonus points from my point.com and my credit card for the online order.

Nevery and his team have been a lifesaver to me and my small business. I am a designer who moved…read morehere about a year ago and was immediately in need of a local printer. (Like someone 'up the road,' not in Alexandria or DC!) So when I found out there was a Minuteman in Waldorf, I was elated! I am very particular about color reproduction and paper quality, and I don't have to compromise when I bring a job here. After I saw the brilliant color on the last job I got printed, I told Nevery that he had himself a client for life!!! Just look how bright and fun these posters printed that I used for a visit to my son's school... They lit up the room and the kids loved them! In addition to great product Nevery and his team really deliver on customer service. They saved me many times when I was in a bind. I also invite you to support a Black owned business.

From the owner: When it comes to business communications services, we can do it all. With a complete range of…read moreproducts and services at your disposal, we can help you get your message out to customers, employees and vendors alike. Using the latest printing and document management technology, we handle your projects from start to finish. Our energetic and experienced staff is dedicated to delivering what you need, when you need it.

My visitors are always efficient, staff is friendly - the key is I am there to drop packages or…read morepick up not engage in extra services. The information given and the manner given is very professional and friendly. When I have had questions like scheduled pick ups they have the answer or get the proper person so the information is correct.

Here I am again making another review for this place. I tried again to give them another chance as…read moreI thought maybe it was circumstantial with my previous packages. This time I believe the delay was intentional. I make custom items for people and rely on great shipping services so that's why I choose UPS. Please also note that my husband is a driver for UPS so I know EXACTLY how the shipping process and cut off times work. I know exactly when the stores get swept. On Friday, June 14th, I dropped off a package at this location. I asked the tall slim lady with brunette hair if the store had been closed out/ did I make the pickup for today? She said "why do you care, it's only ground"? These were her words verbatim. Now I just brushed them off because I knew I had made the cutoff because it was way before 6 and the driver was just getting there. Mind you, I dropped off a package a few days before and was told by the short small lady that as long as it is before 6, then all is good. (She's great by the way.) so today I decide to track the package because it should be out for delivery. I know this because I ship to this area frequently. When I look, I see that the package has sat in the store the ENTIRE weekend. That means it didn't get picked up until Monday!! So this store deliberately let this package sit for 2 SWEEPS just because I asked if I made the cutoff. Yes, stores get swept on Saturday too!! My package shows a Wednesday delivery. Now when I bought the label, I was told a TWO DAY delivery. It has ALWAYS taken 2 days for my packages to be delivered to this location. This store has already made me loose the business of a state representative because of their delayed shipping, now I have to refund this order to a client because of nasty staff trying to be funny. Like I said, I've tried my best to give this store the benefit of the doubt, but it is the ABSOLUTE WORST and I do not recommend if you need your packages sent. Go to Prince Frederick. Never had an issue with that location ever!! Also, for the comment that the manager made below, total BS. I can during the week around 4pm. I know the pickup process. The package was to be delivered on a FRIDAY so how could I come on the weekend?? Make it make sense!! It was your store because that is what the customer service dept for UPS told me when I called in. So just stop.