Every time I come to this store all goes extremely smooth and everyone that works here is pleasant…read moreand knowledgeable. They don't try to rip you off with add ons . This is the place for all your shipping needs!!!

I've used this UPS center a lot in the past four years. For shipping things I've packed myself,…read moreI've had no issues, and the service has been fine. I always pack and tape everything and pre-label my boxes before I get there, because their point-of-sale fees for such things are very high. This is generally the same no matter what shipping place you go to. However, the latest issue with pre-labeled UPS Amazon returns is a huge problem. The story from the owner and employees is that all boxes have to meet "UPS standards" and "the driver won't pick it up if it doesn't." I watched this thinly veiled crash grab a few days ago as the employee convinced a senior citizen who was already struggling to process an online return that she needed to buy a whole additional box, packaging materials, and pay additional fees to do her return, which was already sealed up in the original shipping box that was shipped by UPS in the first place, with the original UPS label still on it. I was next in line, and I ran into the same issue myself, with an employee claiming that they could not ship it in the original shipping box ("that's a product box"), even though it had originally gotten to me through UPS the same exact way. I left and went to another UPS service counter, which scanned and accepted it and provided me my return receipt with no issues. The return was credited by Amazon within 24 hours, and that is the end of it. EDITED TO ADD: The management's response below is totally off the mark. The product was in its original plain cardboard box, encased in heavy-duty foam inside the box. There were no parts moving around loose inside the box, nor was the integrity of the cardboard compromised. This is totally dishonest behavior by this UPS store, and consequently, I've revised my rating from two stars to a single star. As a result of this interaction, I will not be using this business again. There are many other UPS shipping locations throughout the state--find another one!

They helped with an easy & light load to CO and helped me figure out a different option for a heavy…read moreceramic piece. The were professional, helpful, and gracious even with the long line that was pretty much there the whole time I was there. Thank you!

I wish I had more treasured treasured items ship to from Connecticut -- because of our experience…read morewith We Pack & Ship. I think they could pack eggs and have them show up unbroken 3,000 miles later. They partner with Yellow Freight which brings the cost to half of what other shippers charge (who use various mail services). When Yellow Freight forgot to scan the four handmade box crates in Chicago (apparently quite unusual) and we weren't sure where they were, Scott offered to call Yellow Freight and described the crates so that could be more easily found. Everything arrived in perfect order and the boxes & inserts that Scott made were amazing. This is a family business, run by Scott and his wife, and they care about what they do. It shows.

Ship Caribbean is one of THE BEST shipping companies I have used. Very fast and efficient. The…read morecustomer service was great from beginning to end. They made sure my barrel was picked up and delivered in time. The processing was very seamless. I highly recommend shipping with Ship Caribbean! You will not be disappointed!

I rarely use shipping services but I agreed to help out a family member. Ship Caribbean was…read morereferred to me by a friend and I'm am beyond pleased. I decided to drop off my items to be shipped, and I'm glad that I did. The staff were very friendly and walked me through the process. My cousin received their things in a timely manner and intact. I would definitely recommend Ship Caribbean.

Horrendous company! I ordered something from Nordstrom Rack and I received an email that they…read more"tried" to leave my package but because of a security concern they couldn't leave the package. However, I was home ALL DAY. No one ever came, I don't have any mean dogs, anything of the sort. I live in a residential neighborhood and have a circular driveway, anyone could enter and leave very easily. I believe they never even attempted and just wrote that! Also, I called Nordstroms and they said a signature is not required. I will not be ordering from Nordstroms going forward. I would have rated them zero stars but it won't allow me to.

Lasership aka On Trac Shipping abandoned my package at the wrong address and had the fucking gall…read moreto take a "delivery confirmation photo" that includes the literal sign telling them it is the wrong address and never to leave packages there. I am physically disabled and I do not appreciate being forced to hurt myself in order to retrieve my package. If I find out anything I ordered is being shipped via Lasership aka OnTrac Shipping again, instead of through an actual shipping company with employees who can read and/or understand what arrows mean, I am canceling my order. An ethical company interested in improving the quality of their work would not re-brand their name to escape their terrible 2-star average Google Reviews rating, they would build it back up by actually doing their delivery job right the first time.

I need to put this out there. A new owner has taken over the UPS Store. The other owner was a…read morenightmare. I would be returning things and they wanted to know what was in the package etc. Let me just say this, the new owner and staff are courteous and the owner is wonderful. Don't let the old reviews sway you. This new owner knows customer service.

Very unprofessional. Will look for any excuse not to help you and get you out of the door. I was…read moreeven struggling getting a large item inside the door and they wouldn't even hold the door open

I posted the following a year ago (2025) on Google Reviews but we're having a new issue with our…read moremail not being delivered the last 3 days this week. Yes, there was a storm but I'm still getting my Informed Delivery emails saying I should've gotten mail on Wed & Thur and again today Fri. I shoveled a nice foot wide area (all I could do with the snow left by the plow) and all he had to do was take 1-2 steps from his truck. I was able to make it even wider but still no mail last night and nothing when I checked this morning. Called them but as usual, nobody answers and the system hangs up on you after so many rings. I filed a complaint online just now about my missing mail. We shall see but I'm not optimistic. Onto my review on Google Review from a year ago: Worst Postal Delivery people ever!!! I'm staying in Meriden right now and I've never ever experienced these issues living in Wallingford and they ALWAYS answer the phone in Wallingford (born/raised/lived)! The postal person has his music cranked daily so I know when he's coming down our dead end road. Does he bother to leave the mail that was scanned & emailed to me via Informed Delivery? NO Does he bother to pick up the mail from the mailbox when the flag is up? ONLY if he has mail to deliver to us that day, otherwise it'll stay in there until I bring it back inside & try again the next day! Does he scan the Tracking Code for our packages so Amazon, eBay,etc as well as myself will know it's been delivered (I always request a text alert via USPS)? A HUGE NO! I've complained via USPS website since they NEVER answer their phone and the response I got from Johnette Crawford (Supervisor Customer Services) saying she's sorry I'm not having a "positive" experience with my delivery. Gee, ya think?! Then Johnette went on to say that the mail is scanned at a Distribution Center so I "may not" get the mail shown in my Informed Delivery emails that same day. WTH? I always got my mail that was scanned that same day in Wallyworld! So that's a load of garbage (being PG13 here). The issues continue daily. Today, I met him at the mailbox. I stood right next to the mailbox and he was about to put our mail (shocked we got it!) into the mailbox when I said "I'm standing right here, you can hand it to me" which he did without looking even looking at me. I then said " Could you please keep the music down when you're delivering mail? I know when you're delivering mail cuz your music is so loud". I was nice as I waiting to gage his reaction so I could also discuss our delivery issues, etc. He freaking drove away! About 10 feet away he yelled something out like "call in a complaint" so I yelled back "Have a nice day!". He proceeded to really crank the music up when he got to my neighbor's house next door. Very mature! And he has to be about 40-50 so close to my age. Dude! If you don't like your job or realize that WE actually would like our mail delivered, mail in the mailbox picked up and scan the freaking Tracking Code for packages, then QUIT! AND while you're at it, keep the stoopid music down! Obviously, with so many complaints here and other USPS reviews I've now seen elsewhere, there's been serious issues with the Meriden PO, their employees at the office and their drivers! Why isn't SOMETHING being done to fix these issues! I'm happy and sad that others have to deal with this cr*p every day like us. Should feel better that we're not alone but sadly it's still not comforting. Final issue (hopefully), it'd be nice to have it delivered around the same time each day. He ranges delivery from 3-9 but mostly 7-9. There have been a few days lately when we've gotten about 5 and yup, I only knew it was delivered "early" cuz of his freaking music being cranked! STOP THIS INSANITY, seriously!!! AND ANSWER THE FREAKING PHONE!!!!!

So I went about two weeks ago to get my passport it was quick (they took us before the designated…read moretime slot). This time my mom went to get my passport. The person that does the passports wasn't even there until after the appointment started.