This post office delivered a package to me inside my (locked) mailbox. The package required a…read moresignature to deliver but instead it was delivered to my locked mailbox. A signature that is not mine was documented, even though it was dropped in my locked mailbox. The package that was inside my locked mailbox was ripped open and contexts removed. Who could have ripped and removed the contents? Is it a coincidence that the item was also signed for someone that is not me and the delivery person left it in my mailbox he had the master key to? If you are ordering something expensive from outside the US, ensure it is not delivered by this location. Per customs the item contents and amount has to be declared on the label.

Tried to call on Friday afternoon multiple times and it was clear they their mind was already off…read moreto the weekend. The amount of times I called and the possibility that not one person would be able to answer the phone makes me wonder why they even entertain the idea of advertising their phone number to the public. Just with I could decide where my tax dollars go at times....

I am lucky to get my People Magazine a week after I am supposed to, also my TV Guide is dated & I…read morehave gotten it the 2nd week listed. My father was proud to work for USPS, don't see pride any more, they act as if bringing you your mail should be honored. Since our mail carrier Cindy required, then the young man after left the service is horrible. A couple of months ago for over a year we were lucky to get our mail by 7 PM, with Cindy it was never later than 1 PM. Think they need new supervisors and people who actually want to work.

It says my package was handed directly to a receptionist... usually if it was left in the mail, it…read morewould say that... my package turned up missing.. They told simply for me to call Amazon and report my package stolen.. it's a inconvenience for me.. the whole point why I got a PO Box for my packages is because they were stolen... now they are getting stolen from the post office itself.. it's ridiculous

Service is slow. Don't expect to be served on time even if you have an appointment…read more Don't even inquire about the appointment time because you will be told they are like DMV and they will help you when they feel like it.

This office is full of very friendly staff who are welcoming and helpful. The blonde woman is my…read morefavorite employer, she's always so sweet and kind to me. I frequently ship items and it's always nice to speak with such a great person.

No one really cares here. Just now 3 people left the line because they apparently had been waiting…read moreso long. One person on- and he is totally unapologetic for the wait and lack of personnel. Get it together Avon! You don't find this unprofessionalism at other post offices - I really try hard to avoid the Avon PO and my business is here....

Great Post Office, the staff are friendly and helpful!…read more Sometimes takes a while, but in these times of cutbacks it's not realistic to expect there to be more people assisting customers.

On May 10th, I mailed a bill to a local credit union. I placed it inside the post office. On May…read more27th, I was alerted by TD bank fraud unit that it had been cashed on. May 20th. I advised the fraud unit who it was written out to, but it did not match what she had. The mail sent was going to Wethersfield. Never made it there. It was intercepted between Newington and Hartford post offices. Definitely an inside job. I went to Newington post office the next morning. He told his employee he was too busy to speak to me about this incident. What lousy customer service. The feds should fire him for his ineptness and lack of following up on incidents. I notified the postal police and other agencies. Unfortunate incident, but this post office doesn't care about customer service . The postal employee who gave me the message was quite nice. But don't hold your breath if your card, letter or bill doesn't make it to its destination.

I had the most amazing experience at the Newington CT Post Office from Kay. I went to process…read morepaperwork for a passport. she was alone behind the counter. she multitasked with a smile on her face, never showed any stress, waited on all her customers and processed my passport. She truly is an asset to the USPS. Thank You Kay for making my day.

Quick, efficient service. Rarely a long line. If there is a long line, it goes by quickly. Staff is…read morevery friendly.

The lady had a horrible attitude. Would recommend another store if you are able. Fedex does it…read morebetter!

What good is informed delivery when some just never shows up for a month or days later or not at…read moreall?

The Cromwell Post Office is a great team of dedicated people that has provided us excellent service…read moreover many years. Whether it is our regular carrier, Dave, or the very kind and considerate Jamie who delivered packages right to our front door, alerting us to their presence on a very rainy afternoon, or to the professional and friendly folks working the counter at the office on Main Street, everybody has been first-rate. When we are considerate of the work done by others, and that includes the frustrations people often experience while doing their jobs while still delivering good service despite the challenges therein, we receive what we give. Be kind. Be patient. Recognize that the postal service is a great resource comprised of very smart, hardworking people who are giving it all they got. And I both respect and salute this American institution. Thank you.

cute office, very helpful associates, very knowledgeable, and they are there to help us customers.read more

They are always very helpful. They are very knowledgeable about where things are going and what…read morethey cost. I really appreciate them and happy that they're there to go to.