Unfriendly store. Walked in at 6:59 and "open" sign was on and was snapped at for being closed. The…read moreother store further south is much nicer store and more pleasant to deal with. I'll avoid this one going forward.

I rarely leave bad reviews, but I do so if an owner or manager of a business is intentionally being…read morerude / hostile, or if the experience is horrendous and said people don't try to fix it, and don't seem to care. - I have 30 years of customer service experience: retail, restaurant, grocery, and my own business. I've worked in almost every position from dishwasher to owner/manager. I'm literally a customer service expert. - I look grungy today (hat, hoodie, jeans and sneaks), because I'm mostly working from home & just running a few quick errands. I'm guessing that I was treated the way that I was, because I didn't look important enough to matter to the employee (who might have been the manager since his name tag looked different than the first employee's), but I didn't stick around long enough to find out. - If I have an Amazon return, I'll typically go to the Kohl's or one of the UPS stores near me in Olathe (where they are super friendly and helpful). The few times I've used UPS, I've printed off my own label and attached it, as the instructions say, so I have zero experience as to what to expect if I ask them to print it off for me. Actual experience: I left my house with something I needed to return to Amazon, before I had actually done the return online. I was in South OP / Leawood area, and since the Amazon choices included UPS, it said $0, and there was one right around the corner, I chose that. I went into the UPS Store off 135th & Metcalf, and told the first employee that I had an Amazon return, and that I didn't have a copy of the return label, and asked if I could email it and they'd be able to quickly print it off for me. He said, "Sure. Send it to this address", pointed to a label, and didn't say a word about it costing $. The other employee goes to a PC and asks if it's my name, and then says, "Your print is coming out right behind you". I was surprised that it was coming out of a huge printer behind me in the store, as I don't use UPS for anything other than shipping. I put the piece of paper down on top of the box I brought in, said thank you, and started to walk away. He said, "That'll be $1..." (whatever change, I didn't hear because he said it quietly and I was already 10' away). I turned back and asked, "I'm sorry, what"? He then repeated the price, and said, "You have to pay for prints". I then started to try to have a conversation with him, but he immediately began interrupting me and talking over me. My sentences below are what I was trying to say, but each time he cut me off after only 3-4 words. - Me: "I didn't know you were going to charge to print off the Amazon label, as it says free on Amazon". - Him: "We are a printing store, we charge for prints". - Me: "I'm not doing a printing order, I just asked him if he could print the label off for me, and he said yes and didn't say anything about $". - Him: "If you don't want to pay for prints, you shouldn't come to a printing store and ask for prints". - Me: "I didn't. I'm not "here for prints", I'm returning this. I usually return at Kohls and..." - Him: "We are not Kohls, they are a retail store. We are UPS, we are a printing store". - Me: "Can you please stop interrupting me..." - Him: keeps interrupting and starts rambling on about various "printing store" things. - Me: "Can you please stop talking over me. I'm trying to have a conversation with you". - He just keeps on going and starts talking louder so I can't be heard. - Me: "never mind, this is ridiculous", and I pick up my box and started walking out. From 10' behind me, as I'm already by the door, he says, "If you don't want to pay, you can get out"! The hostility and rudeness was beyond what I've experienced in a long time. I don't know if he was having a bad day, if someone else had been rude to him so he was taking it out on me, if he's annoyed with being an Amazon return location and chose to take it out on me, or what. But, you don't ever treat people that way for no reason, especially if you are in a customer service position. I will definitely not use that location again!

Extremely helpful and they routinely go out of their way to accommodate the customers…read more Thank you!!! Greg Orscheln

Wasn't aware my package needed a signature for it to be dropped off at my home. DONT come here on…read morethe weekend because they're closed SAT & SUN. Pretty inconvenient for people who work full time jobs. I'm giving this place a low rating because I feel they should post their "Summer Hours" online. I came here at 10:30 because online it says they're open Saturday from 9:00am-1:00pm. It's not open on weekends in the summer so don't waste your time.

Great service. Helped me with packaging China. Arrived to destination in perfect conditiread more

Overall had a good experience. I had to go for a passport photo and they were able to help! It took…read morea little longer than anticipated but I think there was an issue with the camera that was resolved. The guy helping me made sure my photo met government guidelines for passport photos and was the correct size. I got the exact picture I needed for my new passport and was off. I noticed they do a whole variety of packaging and shipping options. Looks like a great place to bring care packages that are needing to be sent. Since I only used their passport photo services I can't speak to anything else, but if you are in the area and need a new photo I recommend going here!

I just went there again. They always leave only one person to run the long lines and now they put…read moreup curtains so you no longer see that they are not working in the back and not helping. The only time you see them is when they are about to close. Then they come out to just take easy orders like picking up mail or dropping off. Management is horrible there and they don't mind leaving that one employee (usually the last one through the door of employment) to do all while they do zero. They run out of things like stamps etc. I felt like I was in line at a communist country. And management's arrogance over nothing is unmatched. I always feel sorry for that one employee left with zero help. Shame on management at this office. You are horrible and should not even been ever promoted nor paid as you don't do anything to help your employees it customers.

One of the best USPS locations I've ever been to. While the building is old and nothing fancy, the…read morelines are always short and the workers are so kind and helpful. We have a PO Box there, so we frequent this location for mail, packages, and other things. It's always a pleasure at this location.

These people are Every Every Nice and Helpful. And the…read moreplace is Very Clean. I remind this Post Office.

Love this Postal the people there are very Nice and Helpful. And the place is very clean.read more

The post office near my place had a sign that said to come to this post office location (4810 NE…read moreVivion Rd) to buy stamps. I didn't want to buy stamps but rather send a letter out. This was a little further from my place, but I like to drive so it wasn't a problem. I came about 25 minutes before they closed (5pm) on a Monday and there was a super long line. Of course, it will vary on the days you come but that was just my visit. The interior had wood panels and it was pretty small. The employee who helped me was nice and the process was super fast. Great! I didn't take a picture of the interior because there were so many people that I didn't want any of them to think I was taking a picture of them. lol Oh and if you're coming from I-35S (and after you make a left off the off-ramp) then it'll be on the right next to the CVS Pharmacy. I posted up a picture of their hours that's on the side of the building.

Was in Dollar General down the street from this post office. Postal worker came in with no mask,…read moreasked her where her mask was, and she dismissed me saying, they bother her, she won't wear one. I believe someone should be made aware of this issue.

It's nice to show up and receive customer service from employees who enjoy their job. Tajuana was…read morehelpful with a great sense of humor. She has two stars pinned on her badge showing her exemplary commitment to customer service. When I need to goto post office, I prefer this location every time!

This post office is by far the worst location I've ever had to deal with. The staff couldn't care…read moreless about any issues you may have, big or small, they don't care at all. They're big on not knowing anything about whatever you're asking about. Just expect to get the typical runaround answers to most questions you have. I have not gotten any of my pension checks since they've been sent to this location. And no one can seem to tell me why. Of course. And good luck calling this post office and getting someone to answer a phone. That's not done here. It's apparently against proto or whatever. Go to any other post office please. This one in union station is a soup sandwich.

I was shopping at the Office Depot in Lees Summit on Sunday, 2/9/2025…read more I needed to print some documents. I went to the print desk and there was a woman and her daughter standing there waiting for help and BEN - the Office Depot empoyee was on the phone (I later found out he was the manager on duty). He appeared to be on hold as he was speaking to the woman and her daughter. I asked if I needed to stand in line to use the printer (I had never done this before) and he was SO RUDE! He said I am trying to have a conversation on the phone and I only have 2 ears. (he said more but I was so shocked I didnt hear it all) The woman and her daughter looked at me in disbelief as well. I apologized and stated that I thought he was on hold. He continued to say rude things to me for interrupting him. I finished my printing and apoligized again. .He said nothing.. I went to check out with other items that I had and I told his coworker how rude he was to me. She said oh he is rude to everyone including me. She said that customers complain all the time and nothing is done about it. I filled out my survey to let Office Depot know how rude he was and haven't heard anything back. You know, it only takes a minute to be kind. There is no reason to be spoken to the way I was. I would like to say I will never ro to office depot again but I know some day I will have to but I will avoid people like BEN!

I give this location a 0 because of the print department. The "print manager" as she kept reminded…read moreshe was did not help at all. I put in an order and was told I'd get a call and never did. I decided to call them and when I did, I spoke with an employee who told me that my print job would be ready the next day and to call back the next day. When I called back the next day, the print manager told me that there was nothing she could do for me, despite the miscommunication between her and her team. She was rude and not helpful at all. I decided to call OfficeMax in Olathe and the person I spoke with in the print department was very helpful. I recommend the Olathe location 100%. Also, while I was there, there was an older woman who needed help sending information to their email, and the employee refused to help her because it was almost time for the employee to get off. would not recommend Lees summit location!