This place is right by my home and so convenient to just pop in and ship packages in under 5…read moreminutes. I'm always in and out of here promptly because the staff is quick to help and get you would you need and send you on your way.

Always so helpful and nice. Much better than going to the actual post office. Printing is always…read morea breeze. Email things over and pick them up. So convenient!

We are in this location from time to time, as it's on the way to many of our other errands and…read morekids' practice locations. *Most* of the time, the folks here are nice enough, and work pretty quickly. However, there have been a couple instances of walking in with no one around - no workers, no other customers, and kind of wondering what to do next...besides wait around for someone to check for customers. ...which, they do, within a couple of minutes. Maybe a sign that reads, "BE RIGHT BACK" ...or something, would be helpful? Like our other frequently-visited location, the professionalism is lacking here at times. I've had a couple instances of unprofessional interactions with the employees where they were less than helpful with shipping options, or whether or not they would allow USPS drop off. Also, they don't consistently wear any sort of "uniform" or other company shirts or name tags, so you're left wondering who's who, which can be disconcerting when you're dropping off valuable shipping.

Female with colored braids was rude and sarcastic. Please provide her a class in customer courtesy…read more Her two teen coworkers were courteous.

They wouldn't even print the label even though I had paid prepaid for it and had had it it on my…read morephone. The lady working there is completely rude

it's a Saturday and I am trying to mail a scooter back and it has the lithium batteries. I came to…read morethe Fedex on 99th St. The lady at the counter has so much attitude completely unhelpful and condescending. After we couldn't find a box her condescending remark go find one at a Fedex center somewhere. She is the most unhelpful person.

Always knowledgeable and quick with their service. Pretty friendly too. My go to store when…read moreshipping.

Service is outstanding, very efficient. Easy to find, but look up on GPS because the parking lot…read morecan be tricky if not familiar with the area. Good selection of services and easy drop off for Amazon packages.

3/9/26 at 5:50 PM I went in to mail a book for my grand…read moredaughter and was interrogated by a girl that looked 12. 1) why do you need to see my drivers license? I don't need one to vote but do to mail a book? 2) is your drivers license correct? You're reading my drivers license, does it not match the return address on my package? 3) would you like me to read all your options or start with the cheapest? Cheapest as it's a book. $14 to send a pkg that weighed maybe 8 oz. I said I sent a package of gifts at Christmas and it was only $15. When I got back to my car, my girlfriend indicated you have to say send USPS. What!?!? If she's going to start with the cheapest, than USPS needs the be mentioned as an option. That's dirty business with terrible customer service. I'll never visit this location again.

Speedy and knowledgeable service from a tenured group of employees. They also have an option to…read moremanage your own Amazon returns/print receipts/bag items etc if the line at the counter is long.

So I'm moving back to California and decided to use UPS as my helpers. The store is really small…read moreand I thought that I would be faced with some issues, surprisingly not. Eric and Shawn went beyond helpful with my transaction. I brought in two grey totes (you would probably use to hold lots of toys) full of shoes and things. I thought I had to buy a box to place them in being that the lids could easily pop open but no. Eric stated that they would wrap it up well with tape before sending it off. I saved about $30 bucks on just boxes I assumed I needed. With the check in offer : 10% off with Yelp check in my total was $170 saving almost $20 bucks with check in. Soo grateful for that. The pleasant voice they both had with short stories made this transaction a breeze. I'll be back to send off another 3 totes. Thanks Eric and Shawn.

I travel for work; shipping out of franchise UPS stores in about 11 states, but by far, I wish the…read moreGM Mac J trained all of the stores. He's always been able to help and provide insight into increasing efficiency for my trips and reducing the time I spend in store. Sure, me knowing what's up makes it easier for his staff; but this is definitely not the same at every store. Locally, I used to do shipping at the Fairway and Prairie Village locations; but after needing some help and getting charged or shamed at these two locations, I will always hit up the Central store. It's so small, but their process just clears people out quick and happy. The GM is always there just cranking out business and helping folks out. Please have him train other locations.

Absolutely useless. Walked in. zero kindness or energy. Girl at desk was a zombie and guy in back…read morewas a one word "nope" when asked if they could help in anyway. Avoid. Avoid. Avoid. July 11 - update. (In reply to them now that they saw they deserved a 1 star and asked to connect)) "Went to the UPS store on Corinth. Amazing experience and customer service. Rated then 5 stars instantly. Entire family and friends also have agreed that your front desk service is a deal killer and they get lousy service all around. They've all moved on. Lesson learned hopefully from you and your staff."

The crew here is pretty on it. I recognize some faces from the old Plaza location where they ran a…read moretight ship, and it's continued in this smaller but more accessible Brookside location. I get hung up on shipping as the costs vary widely, I don't always know what box to use, and it's just a general black hole at times. They'll get you set straight here and usually with a smile. The prices are what they are, sometimes fair, sometimes a bit high but it's on par with any other shipping services as far as I know. It's also very easy to get in and out here. There is street parking, the ability to walk a block or two, and even their own little lot attached to the west side of the building. A regular staple for me as someone who works remotely and it's always quick and easy.