Very helpful staff, reasonable prices, and easy access off of Rte 6 and 195. Right near the Panera Bread so great place to grab lunch nearby too read more

I went to fedex yesterday and Kristen helped me again. She was awesome. She remembered me from my first visit and assisted me professionally and swiftly. It's no wonder that shop has customers happy- Kristen is not just friendly she is knowledgeable, moves quickly and carefully, and she is also efficient with other customers and my own time. I will always go there from now on. As a note- I had shipped things earlier in the day in Warwick and I had a less than optimal experience (from a store manager none the less). It was a friendly experience, don't get me wrong, but he was not helpful and wanted to initially charge me considerably more for my packages. I asked about why it seemed so expensive... he blamed his quotes on "prices being raised in july"." Little did he know my business receipt from a week and a half ago was from july. He adjusted my quote. It's relevant because it goes to show that it's important to be aware of pricing because some people are not as honest as Kristen. Thanks again Kristen! read more

very sad when you have a package on a fed ex truck getting delivered to the wrong address and they have absolutely no way of contacting there drivers. I don't believe that for a minute. horrible customer service read more

Located on the side of Panera, this storefront is easy to find. I have used this store for various tasks over the years. Shipping packages, mailing overnight letters, to print and to copy. Now, you can even do, do it yourself drop off of Fed Ex packages. Overall this store is very convenient and I will continue to use it when needed. read more

Kristen and her fellow workmate (didn't catch her name) went above and beyond packing up my goods into a box for next day shipping, even giving her a workout lifting the bulky, heavy box onto the counter scale to get the weight for pricing. read more

Happened again fedex never delivered my package and said they delivered it to my location when didn't. My package was suppose to be here the 14th and it said pending and then it was suppose to be here the 16th never came. All of a sudden it said it arrived at 11:59 on the 14th when it never came. How does it go from coming on the 14th but didn't then 16th and said it came the 14th when it did not. Fedex seekonk ma does not deliver your package if it's from a popular shoe place once again. Unless you make it as sign package they will use ever excuse in the book. I don't know if it's people working there stealing my package(s) or drivers. But it's somebody and it blows my mind this keeps happening. Fedex cannot be trusted. read more

I understand business is business but the customer service here is not great at all. I have went to this store multiple times and not once was I acknowledged as a customer. Most recently I entered the store and was never spoken to, less than 30 seconds later another customer enters and the employee Derrek greets him. Its very troubling to say the least, but as a reminder it is 2020 and it would be nice if the enployees were not Selective with their service and did a better job welcoming ALL into the store. Kind Regards read more

Your basic Fedex Office (it's not longer under the Kinko's sub-brand) with various self service options and an abundance of inexpensive office supplies. I frequent this location for all of my printing and faxing needs since it's in an extremely convenient area. (Sadly, we don't own a printer.) The real surprise, though, is the staff in particular. All of the gals are absolutely lovely. No matter what time of the day or evening I stop by, they're always so friendly and more than happy to assist. It also helps that they're open relatively late even on weeknights and don't charge ridiculous printing fees for self service like other neighboring companies (ahrm, UPS Store). Simply pop your USB device into the machine and voila: printable documents for cents. Great job Fedex. Reliable shipping -and- cheap prints? Rockin.' read more

i feel like one star is being too nice to this company. i purchased an item off a site for a good amount of money. after waiting several weeks my item arrives. (back story- i have a broken leg from a car accident. and i live on the second floor - no door bell) i called in to where i purchased the package from & i was told i needed to lift the signature requirement with fedex. only to call fedex to have them tell me to call the shipper for permission. than after two other attempts of me not being able to get my package - i asked to pick it up at the facility. the agent i spoke with told me i couldn't the "shipper wouldn't allow it" only to be told after by their manager that their agent was "misinformed they apologize" and i could "pick it up by 8:00 pm today." around 6:30 pm i called in to make sure the driver was back at the address - 1977 fall river ave seakonk ma - i was told the package was there ready for my husband to pick up. when my husband arrived he was told they "couldn't find the package" ..... you can imagine my annoyance by this at this point. i called customer service for this location & was told "that's strange - we'll need to open an investigation to find your package" all i wanted was to pick up my package.. & this is just so ridiculous. my husband is 90% sure at this point that someone had just stole it. read more

Been here twice in the last two days. The problem is not with the employee but with the management. The very nice young lady that is trying to give her customer excellent service is only one person. Both yesterday and today(my first visits as we have a corporate account) were met with her (sorry didn't catch her name) working through questions with people that seemed to have never shipped anything before, and have no idea what things cost! She does a great job of taking care of the customer she is working with but obviously needs help. If every customer knew what they were doing her life would be easy, but it's a retail location. Get this poor girl a helper!!! read more

The service I received from Lindsey was top notch. She was very friendly and answered all of the questions that I had for her. This was my first time using this fed-ex location and I will definitely be back with all of my packages. Thank you so much and great job! read more

Christine, the manager, and MaryAnn, an employee at the FedEx retail store in Seekonk, MA are incompetent, unprofessional and rude. The employee is not knowledgeable enough to work there, and shows no confidence or initiative. Christine, the manager, is the real problem. I went there asking for help. I was talked over, interrupted, and not helped. Eye contact was not made with me. They must have to deal with rude people for them to jump to conclusions and interpret my question and request for their knowledge and help as anything but asking for help. Ordinarily i would write this awful experience with them off, but I am so frustrated and offended. I will try not to go there again. I have high marks for the UPS store staff in Seekonk as well as their delivery service. They don't throw boxes . I really do not like FedEx, this store in Seekonk and their unprofessional staff, nor their truck delivery services. You know, we consumers do have choices. And so do you. If you don't like your job, Christine and MaryAnn, do the public a favor and look for another job in a back office somewhere. Don't take your misery out on the customers. read more

They are supposed to be open but they have a sign in the window saying Returning in ten minutes. It's been five and one customer has already left. We shall see if anyone comes to open the store.... It's seems logical that they would be open if someone wants to drop something off during their lunch break but I guess not at this place. Ah, dude was inside... Nice was longer than ten minutes. read more

I never thought I would write a review for a FedEx store, but every person that works here is amazing. They are always happy to help, they dont laugh at all my dumb questions, and they all just seem to be genuinely friendly and enjoying their jobs. I drive out of my way to use this FedEx just because of them. read more

I went here to have a program created and printed for my father's memorial service which was to take place in less than 48 hours. I was having difficulty with my computer at home and this wonderful angel named Mel took my bits and pieces and created exactly the piece I had in mind---and in record time. The communication was unbelievable and she went above and beyond to make sure that the program was exactly how I wanted it to look. She saved the day! I will use FedEx Office in the future because of her amazing service! She is the best!! read more