I LOVE this local Grove Street PO and the people there. Most of the time I have pre-labeled parcels…read moreto drop off, so no wait. But when I have needed window service, I have had polite and friendly help. Shoutout to Red!! Clerks have gone above and beyond for me, like when I've forgotten to cover something on a box which might affect delivery. Give respect, get it. I've learned, through talking to these folks, that sometimes there are circumstances beyond their control. People complaining don't seem to get that they have rules they need to follow. They care about their jobs, and they know what they should be doing and how to do it. Town Hall is across the street and despite a sign politely requesting only Post Office customers to use their lot, Town Hall customers park there, so it's not always as crowded as it might look. Lines can be long, yes. Many times there is only one clerk available, and since they do passports here, which take a LOT of time... well. There are also a lot of folks who require help with their packages. A lot of elderly folks and people who don't do it often enough to know how things work. If all you have is a dropoff, you're good. Please give the clerks a break, sometimes it really does take a while to give folks the service they need. I have seen people come into this place literally 2 minutes before closing, with a package that's STILL OPEN, and not even addressed. You think they're going to be happy about that!? Of course not. But they still spend a good 10-15 minutes helping anyway, advising folks of their options, taping up, etc. Sometimes scans take a while and there have been times when I checked tracking for my packages and didn't see a scan there for a few hours, but jeez, if you buy your labels online then you have a record, so no sweat. If there is a long line, and you really must have a scan of half a zillion packages and receipt printout and will snarl if you don't get it... I'd suggest going instead to the "basics" branch in the Four Seasons gas station at the intersection of Pawtucket & Waterman a mile or two away. Usually no line there.

Love the staff at this Post Office. They are pleasant, know what they are doing..very efficient. Im…read more for the service they provide me and our Community. 5 stars Diane Maguire Horton *****

This post office has always sucked but Covid has made it even worse. A line practically out the…read moredoor and ONE teller with 2 additional empty registers. Clerks who feel the need to constantly over explain every minute detail of a transaction regardless of what the customer asks. They also allow people to get in-line who are clearly not even close to ready to send a package and then allow them to cut back into the line when they are ready. Customers should be told to have their package READY TO SHIP!! Do not go to the register with a pile of loose papers and ask questions then think you don't have to wait in line again. The waiting is honestly insane. How can you be constantly busy but only have one clerk. It's not like it's a sudden rush. This post office is always busy and the clerks and the wait are always ridiculous. The worst part is that the clerks are not even sympathetic when you get to the front of the line to ship one item after waiting 30-40 minutes in line. This system clearly needs to be streamlined. How about self serve kiosks for flat rate packages? We can't all print our shipping at home so why not make it easier in the post office. Clearly the postal workers have jobs for life because they do not care in the slightest about the speed of their work, the care of a package or the time we will waste waiting for them. And god forbid if a package gets lost.... it's like "oh well... your loss". I honestly have nothing good to say about the postal service at all but this location is one of the worst!!!

I'm not sure if it's just me, but every time I come to this particular branch there is always a…read moreline. The average wait is usually about 10-15 minutes, so it's really not a problem, however there's usually some dumb-ass at the counter being unreasonable about something or other. It's similar to watching a real life talk show because you get to hear all of their complaints and problems. Such drama. The folks that work here are helpful and pleasant. They have always been eager to assist and are efficient and professional. There's usually only ever one or two people working the counter even though the building is huge, so I'm not sure how many people are doing other tasks in the back. I really appreciate the US postal system and how efficient and convenient they are. I enjoy having my mail delivered to my house and have a lot of respect for the letter carriers who make their deliveries everyday in all types of weather.

The team that works here goes above and beyond to help They…read morehave many services and pack with care The tracking information is shared as well

The woman that helped me was so kind. I told her I was shipping back something to Verizon and she…read moremade sure I had a receipt and encouraged me to take a picture of it in case I lose it, she let me know they can't go back in the system to look it up. Really appreciated her added help and kindness.

Picking up Certified letter. Federal employees terrible, got some leftover Hippie at Service Desk!…read moreHey Man! What's up, Man? Sign here, Man...Can't read that; print your name, Man?! Ridiculous. This is a Federal Office!! What a joke!! Very questionable training to be in a Customer Service position!! Value is Poor!

This U.S. Post Office is conveniently located on Route 44 in Seekonk, MA and is right around the…read morecorner from my usual haunts. Hidden behind the Dunkin Donuts in this plaza, there are 2 entrances to the lot making entering and departing an easy task. If you are lucky and can hit it at an off-time, you won't have to wait in line for too long to do your business. The postal workers here are pleasant and knowledgeable though I wish there was a bit more teamwork between them or speed in general. With only a few people in front of me on a recent trip, I felt as though I had to wait far longer than I needed to if everyone had pitched in to troubleshoot and get the line moving. At one point during my wait... there was literally no one processing mail. One woman was standing at the front doing busy work behind the counter and simply kept yelling to people in the back that they needed to come help in the front. We all stood there looking at each other awkwardly until someone made their way from the mysterious back room to take care of us. There are numerous displays and a number of mailing supplies available for purchase here. This location offers postal boxes around a side corner and has several drop off areas to be in and out quickly when your postage is already set. This post office is a-ok but certainly has room for improvement in the way of customer service.

they keep lying about packages saying that I requested my packages to be held several times when I…read morenaver have. they should investigate whoever is in charge of this ,this is just terrible and illegal

If it's possible to give this zero stars I absolutely would. Not sure if the post office abandoned…read moreship and shut down the whole week for one snow day, but not receiving mail delivery for four straight days is highly unusual. A regular business-hours delivery to my work, a no-show for four straight days. One day I could understand but riding around nearby streets, no mail trucks in sight morning and afternoon. Oh, Pawtucket post office, have you taken away the wheels from your delivery people and forced them on foot?

Love this Providence USPS hub location! Its extended hours (lobby with clerks open to 9 pm on…read moreweekdays, unheard of!) are so convenient and helpful when I have something that must go out that day, but I've missed the cutoff at my local location. Lines can be long, but the self service kiosk can help me most times. Sometimes people jam the package bins, though, which somehow goes unnoticed by staff, and means you have to get in the sometimes long lines anyways. There are a wide range of extra services offered here, and tons of a wider variety of the free priority packaging options than most other locations have. There's a large parking lot, but people whip through it, so be careful! This location and its convenient extended hours are such an asset for local small business owners and residents alike.

I got in, I got out. Parking was easy. I was hoping to talk to someone working there but the line…read morewas super long. Say a prayer my mail got out and delivered on time! Lol!

For a Saturday it was an in and out. No line No waiting. The lady at the counter was pleasant. I…read moresent a package ground service expected to arrive in 3 days

The Cranston Washington Park Branch is AMAZING. AWESOME management. Helped me with a package I…read morethought was going to get sent back. 1000 Stars.

I found 9 pieces of mail with multiple different addresses, including First Class, strewn all over…read morethe street/ground, run over by traffic. Not really sure what is going on in Rehoboth MA with the local mail delivery!? I returned it to the Post Office.

Everybody in here is so nice, never have any problem shipping anything out and they answer all my…read morequestions. I'm here pretty frequently and I'm lucky to have such a well run and helpful office close by!!

This post office located right on Thayer St is small but convenient if you live in the area or if…read moreyou are one of the many college students that frequent the neighborhood. The staff is nice and efficient. The main thing that I wish they had is dedicated parking. Parking in this area is tough and hard to find. Like many post offices, you can get supplies for shipping packages. The only thing to know is that if you use their Express Package supplies, you will have to pay the express package rate, which is usually $4-5 more than if you would had wrapped your box in a brown generic paper or plain box.

This US Post Office or Weybosset Hill is located on Broad St. Once you walk in, you'll see PO Boxes…read moreon the right and on the left through the doors are the staff for assistance. I came in on a Tuesday morning around 10:00am to mail a small package out. There were two staff members behind the desk and one of them asked me if I needed any assistance once I walked in. I said I was fine, but appreciated their willingness to. I got a bubble mailer and filled out the information. I mailed the small package with USPS Ground Advantage. Tracking is included for free on all Ground Advantage packages. The receipt indicates the destination, weight, estimated delivery date, tracking #, insurance up to $100.00 included, and grand total. The package arrived safely and earlier than the estimated delivery date. Thank you USPS for processing and delivering mail and packages to individuals and businesses in the U.S.

I've had nothing but great experiences at this post office thanks to Shirley. She is so helpful and…read morepositive that it made this chore a lot better.