This location was very convenient to my hotel and easily accessible off a main road. The employee I worked with was very helpful, with my shipping needs. Very good service, for the quality and price. read more

The staff is great and always friendly. The will get 5 stars from all the time. They value their customers and attentive to the customer's needs. You can see the staff is well lead. read more

I had an excellent experience picking up a banner for an event at the end of June. The woman that greeted and helped me was so friendly and helpful - I couldn't ask for more. Honestly, I live in Wayne (work in short hills) but for any future needs in I'll go out of my way to have that sort of interaction. Thank you! Even have a pretty low quality picture to be blown up and I'd say they did a great job! read more

FedEx Office Print & Ship Center - Great banner made quickly - Shipping Centers Near Me - Springfield, New Jersey

Don't waste your time. I put on a order online for a 125 page manual. It was supposed to be done the next day. Half way through the next day I get a phone message saying there is only 118 pages in my order and they are missing the other 7. Hmmmm. These are Word files. There should be no pages missing. So I call them and ask perhaps the 7 missing pages are the blank pages I put between the sections. The manager Carlos didn't think of that, but alas that's what it was. He couldn't have it done by closing time. Could I came in 2 days from now? Yes. I walk in today and Jihad assists me. He hands me a 2 inch thick single sided manual. I had selected double sided. He then looked at the order that was IN THE BOX IN FRONT OF ME and I again asked him if he was SURE that I selected single sided? He then confessed that no, I had indeed asked for a double sided manual. If I didn't insist, Jihad was happy letting me believe I misordered it. He asked me to come back and I said I couldn't. Two minutes later a colleague (Keri I believe) announced in the open air store that she wants to do something else and that Marc (me) would just have to wait. This place is a clown show. I've had MANY manuals printed at Fed Ex. Each cost about $90-$100 so it's not a discount budget operation. This is my 3rd try with this store and I'll have to look elsewhere because they never get it right. You'd be worse to do the same. read more

My first time coming here to ship a package and the service was wonderful. I sell my beloved possessions as a hobby and pastime. The staff greeted me and i felt welcomed , my questions were answered. I had a prepaid FedEx label and i was allowed to email it to the staff and he shipped it right away. He assured me he will finalize my package sticking label onto box and sealing it for me although i had my own tape prepared. Overall my experience was short , sweet and professional. Thank you FedEx ! read more

I had the best experience at this FedEx Office location, thanks to the help of Tamika. She was attentive from the moment I walked through the door, provided options and opinions for my shipping needs and even went so far as to browse the store with me for what I needed. THEN, she patiently helped me process multiple shipments, and all with a smile. These days, in a post-pandemic, high-stress and understaffed working environment, I am used to employees being disinterested and flat out rude. This was not the case with Tamika and the staff at this Fedex location. I visited a UPS and FedEx location before I landed here, and at the other stores the employees were really not interested in helping me. Because of Tamika's kindness, helpfulness and overall great energy, I will be returning to this location for my weekly business needs. A smile and eagerness to help goes a long way towards not only earning loyal business, but towards making a strangers day. Tamika deserves a raise, promotion and perhaps even a role training other staff at different locations. I am so grateful to her. read more

Always quick and very capable. Don't know why that isn't enough but Yelp Wants more characters. Hope this is enough read more

I've been to several locations around New Jersey and this is the absolute best location in the state! The employees go out of their way to help you at the self-service machines or for shipping and printing. For shipping they walk you through the process or they will actually help you fill out the air bills and package it for you. I have never met nicer people in my life. I have totally stopped using UPS and only shipped through FedEx. You can send some thing second day air for $10 anywhere in the country. I cannot speak highly enough of this location. read more

I've been here a few times and everything always goes smoothly. The packing supplies can be a little pricey here but they do have a selection of items if you're in a pinch. Otherwise getting your items shipped is pretty seamless here. read more

I just have to take the time out to give a review on Kirk at the Springfield New Jersey location. He went over and above to help me out today. He was extremely courteous, professional, and efficient. I highly recommend this store and Kirk to make anyone's return experience more easier. Thanks again Kirk for all your help! read more

Facility is clean. Very helpful and friendly and knowledgeable of the service. Very convenient read more

FedEx Office Print & Ship Center - Shipping Centers Near Me - Springfield, New Jersey

Missed the Saturday pick up deadline today for a very important letter because the one and only person behind the counter had a 20 minute conversation with a woman about "boxes". Which clearly seem to be an attempt to secure a Saturday night date. So go to another location if you're under the gun to get something done for work because clearly these employees have zero respect for a corporate customer. read more

Horrible counter service. Waited 10 minutes while she completed a job that could have waited until there weren't 2 people at counter.

Terrible! Apparently they can no longer complete certain tasks that they have in the past and most recently. Employee had zero clue what he was doing. Should've just advised to come back at another time. Awful! read more

Came here for passport photos. Was greeted immediately and helped. Got passport photos done ($16 for 2)- within 10mins. Even when I was organizing myself and making copies in the self help area - (I think) it was the manager who checked on me to make sure I didn't need any help. Short but pleasant visit. read more

I came here for the first time today. I needed to ship out a small box. I stood in line for 5 minutes, not remotely acknowledged by anyone except for a hi as we entered the store from a person who was helping another customer. There were two other employees there that were doing other things and didn't notice there were customers that needed help. Another customer walked in behind us and stood in line behind us, right away, another employee stopped what he was doing to help that gentleman out...leaving me still standing there waiting with my package. It wasn't until I said something to my fiancé about going to another location, that we were acknowledged and finally helped. Talk about RUDE! I will never be back to this location again! Very unprofessional! read more

This Fed Ex ship center is incredible. I visit this location a few times weekly and I'm always amazed at how wonderful my experience is. The employees are super friendly. Sytuana in particular. She is very knowledgeable and makes sure I get in and out in a decent amount of time. Afternoon rush hour can get extremely busy here, but even with the crowd, Sytuana is so calm and engaged. She makes me feel like I'm truly valued as a customer! I definitely recommend this center for all of your shipping and printing needs! read more

Sytuana was excellent tonight. I came in with 21 packages which ended up taking forever to get processed (no fault of Sytuana-it's just a tedious process.) She was so professional and friendly and did not make me feel uncomfortable about monopolizing on her time which ended going past closing. Thanks to her exceptional service I will make it a point to come back! Customer for life. read more

I have a Fedex account and they are the worst They simple don't care and will not go out of their to help A package was to be delivered on Friday and they could not clear it. They promised me if the package cleared at night it would delivered on Saturday It did clear but Fedex would not deliver it on Saturday even if I wanted to pick it up Avoid using Fedex at ALL costs They simply don't care read more

Received a call indicating a package was ready for pick up. Went in the day after and was told that there was no package. Got home and a message was left indicating a package was there for pick up. Called the store and was told that no package was there. Got the tracking number and called back the office and after several minutes the reply was. Your package has just arrived! Service stinks and what about the wasted time. Very inconsiderate employee. read more

EXTREMELY. SLOW. SERVICE. Take your business elsewhere, they obviously don't need it or have a bad way of showing it.

Very friendly guys! The store was very clean and had a good selection of items.Gentry was incredibly helpful, and even offered several more cost effective solutions for me. I will definitely be stopping by here again in the near future. read more

The manager here refuses to allow customers to handle the tape gun due to "liability". She's rude and condescending. No other fed ex copy center I have ever been in hides the tape behind the counter and refuses to let customers use it. It's always been part of the reason I shipped from there. I have started using Ups or going to the fed ex office in roseland or summit. Avoid this place at all costs. The current manager has turned it into a dump. read more