The woman working at 9am on April 10th was extremely rude! I was dropping off a package to ship…read moreback and she proceeded to give me a lecture on broken batteries and how she does not get paid to handle hazardous materials! I'm sorry what?! My company laptop died I'm shipping it back. She was annoyed and rude. If you're having a bad day do not take it out on a customer. Will not return! I've been a retail manager for over 30 years not a novice to customer service. The interaction was very off putting

I was at this location and I saw how the sales person Joshua was rude to an elderly lady customer…read morewho had 6 boxes to ship. I heard the customer requested to know the price of each box to be shipped. However the sales person commented that he already has a total for the 6 boxes of $213. The customer was ignored of her request. She even indicated that she always go to FedEx and has shipped the same size box with the same weight to the same address and was charged only $30 each. Joshua looked at the lady and did not even understand that there's a big difference from $213 to $180 for 6 boxes. I heard him say with an attitude "more work for me". Later the customer wanted all the boxes back to her and bring them to UPS for shipping. The poor lady didn't have a choice but to just agree with him. Then he asked her for payment for the $213. After her card was charged he again requested to put the credit card back to charge another $213 because he had to reverse the 1st transaction without any explanation why a reversal has to be made. Then sales person would normally print each label for each box in front of the customer but Joshua didn't do it. Your customer service is so unacceptable. I have witnessed total disrespect and inefficiency of a job. This incident should be investigated by the manager and train his employees to be decent, be respectful and professional to their customers. He was not even wearing his name tag. The customer had to ask for his name. What a nightmare to see what happened - Sept 11. Joshua did not even made any effort to help the lady's request. It was like more of an entitlement on his part because he was at the counter. This place doesn't even deserve a one star.

Idk about other Storage Kings, but the Coca Cola Dr. site has a big plus going for it -- Delores…read more She was always personable, professional, caring. Nothing happens at that site Delores doesn't know about. She's on top of cooler maintenance (for climate-controlled units) getting them regularly serviced/cleaned, makes sure the grounds are spotless and pest free. (Never saw/smelled evidence of rodents.) Customer service, facility management: 5 out of 5 for Delores. The Storage King units (Coca Cola Dr.) were the best quality for large drive-up/climate-controlled storage I found in the Orange Grove, Thorneydale, Cortaro area. (Looked into four facilities May 2024.) SK for site/drive-up unit quality: 5 out of 5. Always felt the facility was safe and secure: 5 out of 5 Regarding rental rates: my contract with SK began June 28, 2024. Oct. 28 rent was raised 20%. July 1, 2025 - 39% - I concluded the lease at this time. Considered leaving at the first rate hike, but stayed 8 months longer because moving is a hassle, because of the excellent customer service, and unit quality. If it wasn't for the agreeable relationship I had with Delores and facility quality I would've vacated by Nov. I realize insurance, taxes, utilities, like everything else - has insanely increased. Still, these rate hikes were just too much for me. The solution is to minimize - to not keep any thing that ends up being stored. Far easier said than done.

Great customer service!!! Dolores is amazing She help me…read moreget into a storage unit right away and was very patient . I appreciate her so much. With my stuff here.

Great service from everyone there. Great selection of cards and gifts ! I won't go anywhere else!read more

They are very helpful and friendly here. FYI, this place grossly over charges for US stamps…read more I recently bought Forever stamps and they are charging $0.95 for a $0.73 stamp. This is an overcharge of 30%. If you only need a couple of stamps it is no big deal. If you buy a sheet of 20 stamps they charge $19.00 for a sheet that should cost $14.60, or an additional $4.40 for 20 stamps.

The company was very professional, on time with great communication through out the process. We had…read morea few hiccups with our move and the company worked with us every step of the way. The actually movers were extremely professional and courteous. There were extremely careful with our belongings and put things in the rooms we wanted it to go into. They offered to put beds and sectional together but we decided not to use that service because it needed cleaning first. If your looking for good professional movers, look no further. This is your comany.​

I'm so glad that I used AZ Movers! They were on-time and very professional. You should call them.read more

There's "adequate packing," and then there's incredible, more-professional-than-professional…read morepacking. Had an antique framed map shipped, and holy cow. You could have dropped the box from the top of a skyscraper and the thing would have survived unscathed. (Possibly slightly exaggerated... but not much!) You might consider it a con, but it took a good bit of effort to get through the multiple layers of protection to get to the framed map inside. I'm not easily impressed, trust me, but this really showed a level of care for what they do that you just don't see anymore. Big thumbs up!

my brother passed away and I needed to get a wooden ship that was handmade by our great uncle from…read moreAz. to NY. I went to Pak Mail and was told it could be done. Robert did an amazing job of planning it out so the ship would arrive unscathed and it did! I'm sure I drove him a bit crazy during the process but he was patient and explained everything he was doing. I thank him.

May 5, 2026- 2 months ago I canceled my trash pickup and was due a $244 refund. I have called and…read morespoke to Katherine by phone and through txt messages. She said the checks were mailed 5/20/26 over a month later I still had not received them. On 6/17/26 Katherine said she would be mailing the checks again to my mailing address.(mailing address provided numerous times) 6/25/26 No checks received (I have informed delivery USPS photos of mail to be delivered sent to my email each day) I sent Hughes sanitation aka Tucson trash, Tucson Mountain ventures an advisory email that I was going to report their Failure to Refund my money to the Better Business Bureau, Az Attorney General if they don't refund my money(their business practices are illegal, unprofessional,dishonest,negligent,fraudulent(senior disabled consumer) They never answered email. I filed BBB complaint 6/25/26 company never responded. As of 7/7/26 I still haven't received my $244 refund. I will file with the Attorney Generals Office today. Beware of this Business.

Horrible, dishonest, company. We rented a 20 yard roll off from them. We were told that 3 tons was…read moreallowed and it would be an additional $50 a ton cost if our load went over that. What they didn't tell us was that their trucks could only load 7 tons. When the roll off was delivered the driver knew what we were putting in the roll off and he, nor the owner, never mentioned that if we went over 7 tons, they couldn't lift it. So, when they came to pick it up they told us then that it was overweight and they wouldn't be able to haul it off causing us to have to rent a tractor AGAIN to UNLOAD half the roll off so they could take it. So we ended up paying for a 20 yard roll off that we could only fill half way and we had to pay extra for a tractor again since nobody had the decency to tell us there was a limit. If I had been told we could only fill it half way I would have saved my money and gotten a 10 yard that we could fill up. The day they were supposed to come back and pick it up I waited all day and they never showed up or had the decency to call and tell me they weren't coming. Then, after they finally picked it up they tried to charge us double (and at $60 a ton, not the $50 I was quoted). After letting them know their mistake they didn't even apologize for trying to overcharge us or offer to discount because of them costing us another tractor rental. This was one of the worst experiences I have ever had with a company.

I went into the Batteries Plus in Marana and cannot thank them enough for fixing my phone on Sunday…read moreMay 17. I need my phone to work and had resigned myself to an expensive day. These gentlemen were able to find the problem quickly and with no charge. Thank you for helping me!!! These are honest and kind people.

Needed a new battery for my car, went to Costco and they were backed up 15 deep at the counter…read more Had heard good things online about the batteries at Batteries Plus, and they were a few minutes away so gave it a shot. Walked in, nobody there, the young lady gave me a choice of 3 batteries that would fit my Forester, went with the 4-year warranty (AGM). She was very good at doing the install. I asked her how many she had done: "3 per week for the last 3 years". You do the math. Very positive experience, providing the battery lasts 4 years I will be back!

This is a great place if you need a fingerprint clearance card. The service was quick, efficient…read moreand welcoming. The wait was short, around 15 minutes. The area is small, clean and cozy. They will provide proof of fingerprints and the card will arrive in the mail between 3 to 5 business days

So nice and helpful from time I walked in to my leaving…read more Professional and fast. My Local Social Media Massage Group recommends this place & I'm so happy I came here. They have other services that I didn't need, but you might. Look for the website.

I had a fragile item in a box needed to be delivered at a certain date between certain times they…read morecommunicated with me very well told me a time they would pick it up and who would pick it up and they were on time they delivered. It took very good care of the item . Their rate was more reasonable than anyone else that replied. I would recommend them, and I will use them again.

Had a 600+ pound hot tub moved across town. Great communication, showed up on time, and were…read morecourteous throughout the ordeal. I was surprised that the job only required two people but sure enough--after a little experimentation on the dolly/mats--they had it on the truck. Everything was unloaded perfectly and they were helpful to the very last minute, including helping me rotate the spa to figure out the best orientation for the electrical so I could better inform the electrician of any limitations. I personally witnessed them being incredibly careful moving the unit on to the truck, strapping it down for transport, driving slowly, and unloading it off the truck. All in all an excellent experience. I can't confirm that the tub made it to the destination leak-free just yet but I can assure you if there are any issues, it wasn't due to Whiz Whiz.