The guys were amazing! They worked nonstop and took great care of everything. I was concerned about…read moretiming when I scheduled this, but I never once felt like they were trying to stretch this out.

Tannum called when on their way. Took special care of our things. Packed very well and got the most…read moreitems in the load as possible. Dequincy and Tannum finished ahead of time, saved me money and were respectful and hard working young men. Totally recommend this company 10/10. The office called before, during and after move to check on everything. So professional!!

I've went there multiple times, and there clearly is a lack of customer service or sense of…read moreurgency. I'm sure FedEx would not approve and they are not a good representation of the brand.

I've used Baton Rouge, packing and shipping on a number of occasions. On several occasions, I ship…read moresteaks to my son when he was in college, as birthday and Christmas gifts. They have the foam lined boxes that I needed, as well as dry ice to make sure that the steak stay solidly frozen in transit I will be using them again soon for a Christmas gift to my son. The staff there is very helpful, their prices are reasonable, and they are a drop off location for Federal Express, and I think some other carriers as well.

I'm an operations manager for Vivint Smart Home, and we chose this location to store all of our…read moresecurity system/smart home equipment. The people here are incredibly nice and helpful! It was a breeze to get set up in one of their temperature controlled units. The staff takes a personal interest in making sure your needs are taken care of. Any time I would receive a small shipment they would bring me the boxes, and would call to notify me when larger shipments arrived. I cannot say enough about how much of a positive impact they had on our operation. Also, very safe, secure, and clean. An easy 5 stars!

From the owner: Prime Guard Self Storage is proud to serve the Alexandria area with professional quality storage…read moresolutions. Locally owned and operated, we strive to be your first choice in self storage. Our state of the art facility offers a wide variety of storage solutions including climate controlled units, indoor/outdoor units, and covered RV, boat and vehicle parking. Your satisfaction is our goal. Our customers can expect excellent customer service from our qualified staff members who know the storage industry. When storing with Prime Guard, you can rest assured that your belongings are safe. 64 surveillance cameras monitor our gated facility around the clock. Packing and moving supplies are available at the facility. Month to month agreements are accepted, there are no long-term commitments on any of our units. Call now to make a reservation, stop by the facility, or reserve online now!

Great service! They are knowledgeable, efficient and friendly. Quick & easy packaging and returnsread more

From the owner: Locally owned business that offers shipping, custom packing, packing supplies, suite boxes,…read morevirtual mailboxes, faxing, digital faxing, printing, shredding, gift wrapping, and gift assembly. Ship Lafayette services are for businesses and residential.

I'm very uncomfortable with the men they sent very unprofessional useing language wi kids near i…read morewould not recommend using this location do not let Dakota sweet talk to you.

The office staff and movers were great throughout the moving process. They were able to accommodate…read morea last minute change and then worked really hard to help me get through a difficult situation. Thank you!

NOT IN GOOD HANDS! There was damage to several of our furniture pieces, items broken that we were…read morenot told about and discovered broken glass they swept out onto our driveway and arrived with a truck that was not large enough, so two trips had to be made. Upon completion of the move, you are forced to sign off that there was no damage in order for the 'clock' to stop. How is anyone supposed to know at that very second if there was damage done or not!!!!????? The only positive was that the crew was friendly and worked diligently. I will never use your company again nor recommend you to anyone!!!!

3 movers showed up to move our house and they were all very nice, however they were not…read moreprofessional at all. They damaged a chair (antique), an end table (pictured) and dropped and shattered our big green egg. When they brought in the end table the worker said "um, sorry, the knob came off" As you can see, it was much more than just a knob coming off. It was completely damaged beyond repair. He also said he could fix it with some gorilla glue. I actually laughed at that one! The same worker thought he could move the egg off the truck alone even though it weighs (with the large wooden stand it was on) probably 1000 lbs. It shattered because it is completely ceramic. We have submitted claim forms but the owner hasn't responded and said she would replace the egg with a used one, since ours wasn't new. It was less than 4 years old and only had been used maybe 8 times, it was in pristine condition. It also held a pampered chef pizza stone, which was also broken. After the egg incident the head worker and the one who dropped it screamed at each other loudly in our driveway for about 15 minutes, blaming and defending and screaming. All extremely unprofessional. We had provided lunch for them and were gracious to them at the time, because it is just things, but the fact that we haven't heard from them and no restitution has happened makes me want to leave a true review, so you know what you are getting. The worker who dropped the egg, said he wouldn't be returning to work because he didn't want to work for free. (obviously not recognizing that he would be working to pay off a debt, not working for free) He also said the owner would hire anyone who showed up to work, which let me know that they are mostly inexperienced at properly moving items of value. They also said they couldn't get the baby bed apart and didn't move it, however, when my husband went back to move it, it came apart quickly and easily. I think they just didn't want to move it. This is small, but also they told us they wouldn't move the mattresses without a mattress cover and that we would be charged for them if we didn't have them. So we purchased them ahead of time and they were never used. We left them on each of the mattresses for them to use, but the movers didn't use them. So that was wasted money as well. A lot of our boxes were smashed and I am so thankful we didn't let them move my valuable china, mirrors or pictures. So all in all, if you don't have stuff you care about, they were fine. This move happened in Nov 2020 and we still have no resolution and not even a returned call or text in regards to restitution. We are beyond frustrated and upset that we are going to have to take them to small claims court. We are getting our paperwork ready now to be served.

They were efficient and personable. Estimate was right on. No hidden fees or surprises. Owner…read moreDavid was easy to communicate with and quickly resolved the one small issue we had. Overall great experience.

I requested a quote on today , paid a deposit for movers. The sales person…read more ( Jeanie ) was very helpful. I had to wait for someone to call me To issue my refund. I was later advised that they were not able to honor their request. I have worked in Retail for over 20years and would advise all not to utilize this company at all. Very poor customer service , the locations they have listed for service comes with an additional price If they have to drive. PLEASE DO NOT USE THIS MOVING SERVICE UNLESS YOU REISDE IN RUSTON. FYI Im still waiting on a call in regards to my refund.