Always do helpful and courteous. They moved locations which is less convenient, but will go to them…read morefor all my mailing, and copying needs no matter how far away.

Great place. Consistent. Friendly. (Go try the UPS store and then you will REALLY see why PakMail…read moreis the best!!!)

Always great service when I have to ship something. The staff is excellent. I am always impressed…read morewhen the staff is helping someone and there is downtime, they will assist another customer.

First: After the incident I'm about to describe, the UPS worker who initially approached us…read more"sideways" did go out of the way while we were waiting in line to apologize and explained that apparently random people come in and set up at a table by the door without utilizing store services. That being said: I am a black female attorney who met people at this store who needed legal services that also required a witness signature, which is why we were at the store. Only one document needed to be signed in front of a witness. In the interest of time (there was a line and I had another appointment which was an hour away), the couple and I decided it would be more efficient to go through and sign the rest of the paperwork first at the work table located at the front of the store and then stand in line to wait on an available UPS clerk to sign off as a witness on the one page needed. As the couple and I had started signing paperwork at the store work table, an older Asian woman who was one of the UPS clerks comes over to the table fairly aggressively asking something to the effect of why I was "setting up shop to do business" and was questioning what we were doing at the table; I was caught off guard by how aggressively and rudely she approached us in such an "accusatory" manner and that we "weren't customers". Wellll I explained situation and that "I'm planning on being a customer" but line was long. Again-after the fact she DID apologize and explained that her reaction was due to the fact that kids or something come in who aren't customers and use table. While I understand that scenario must be frustrating, - I AM A 58 YEAR OLD WOMAN WHO HAD A LARGE LEATHER PROFESSIONAL ROLLING BAG AND AN IPAD WITH TWO CAUCASIAN PEOPLE IN MY SAME AGE RANGE...however, the clerk came at ME, like I didn't belong in the store. I'm just tired right now with the state of things in the world and it would be a good idea to be more mindful of how people are approached. Maybe ASK questions first BEFORE accusing or making assumptions of people. I'm getting tired of feeling "targeted" for just trying to work and live in the world and minding my own business. Just a suggestion to be more mindful from the start, please.

On Monday, May 18th, I utilized this store's third-party shipping services to drop off a package…read more After tracking showed no movement for over a week, I visited the store today to ask the customer service representative at the shipping desk about their standard USPS pickup schedule to see if there was an operational bottleneck. Instead of receiving assistance, I was met with extreme condescension. The employee at the counter openly complained about customers using their drop-off services, treated my basic inquiries with visible annoyance, and gave no viable explanation as to why a package had been sitting in their store for over eight days without a mail carrier pickup. Furthermore, she allowed a random bystander to make snarky remarks toward me, and the moment I walked away--having remained entirely polite and calm--the employee immediately began gossiping and making smart remarks about me with that individual. "Nasty-nice" customer service and whispering behind a customer's back is entirely unprofessional. If this location cannot handle third-party shipping operations or train its staff to speak to paying customers with basic respect, they should discontinue the service altogether. I will be escalating this interaction to store management and corporate. Avoid this location if you expect professionalism.

I needed to fax some papers off so I decided to stop by. The cashier was really friendly, but the…read morecashier near the copy machines didn't speak at all. If I need to fax something else, I'll visit again.

Today, Sunday May 1, I was looking for a store to print some drawings for me. At stopped at the UPS…read moreStore near MacDuff's Parkway. What a find! The owner was there and was able to message him the drawings and he was able to send them to his printer and in less than 30 minutes I had 2 full sets of 24"x36" drawings. He does all the others things they do at UPS Stores, but for posters, yard signs and drawings this is the place to go!!

The couple that owns this store is so friendly! They are efficient, customer-oriented, and do an…read moreamazing job! I frequently use this store for Amazon returns. If there are people waiting, the staff is always aware and stops what they're doing to help everyone. I always know it will be a quick drop when I go here! I also witnessed one of the owners handle an angry customer with grace. She was upset she couldn't return a mis-delivered FedEx package. The owner was patient and respectful to her even though the woman was angry. It was clear the woman was in the wrong, but the owner was still polite and kind to her. These people are awesome! UPS should give them an award!

I have used this UPS location for years not only for my personal use but also professionally…read more They have always handled all of my mailings as well as returns with care. i know with absolute certainty that my parcel will be delivered safely and on time. I so appreciate their efficiency when it comes to serving their customers.Nobody enjoys standing in line and personally, what may come across as rude to some is nothing more then them being mindful of helping people in a timely manner.

Horrible customer service, and this store nickels and dimes you. They literally charge for tape…read morewhich is ridiculous.

My husband had to get a paper notarized, so since our bank is closed, we stopped by. The employees…read moreare very friendly here and knowledgeable. I'll definitely come back, soon. :-)

I've been using this UPS store for over 15 years and every time I've received service with a smile…read moreand efficiency. This last time was beyond what one might expect; I had a very heavy item to be returned via Amazon's policy and one of the representatives came out with a hand lift and brought it in for me. Now that's what I call service!!! Thank you.