This is my go to place . Customer service is excellent, very helpful & line moves faster than…read moreexpected. Never had any kind of bad experience coming to this ups store . Thank you for all of your hard work.

Not the best at receiving my mail at my mailbox. Not too happy. Too small of a location. Long…read morelines most days. Stairs makes it more difficult getting in and out

My regular guy retired on 5-24-25. It is going to be a real ish show from now on. Uniforms…read moredelivered was supposed to be signed for. They forged my signature and dropped the box in front of my door in a black plastic bag. Opened the bag the box is soaking wet and smelled like vinegar. Took it back to the post office the next day and explained to the supervisor, it was delivered signature required I never signed and presented her the box inside the plastic bag. She whispered to the teller "those are MTA uniforms" then tells me they had an entire shipment of boxes that came to them wet. Yet instead of sending them back and saying it was damaged in transit they decided to send them to me. Because of my connections I called another post office and had them run the tracking number and I was told "someone signed it as if they were you and they spelled your first name wrong" . Isn't that a federal offense? The supervisor sent it back "refused" so, now I have to call the uniform company and tell them what happened and let them know to look out for the damaged box and to resend the uniforms to me once they receive the package. I have so many horror stories from this post office including my income tax check never made it to me and it was cashed. IRS did an investigation sent me another check. That one was cashed too but, yet it made it to the post office both times. I'm over them.

Had a package routed over here (or so the tracking said - this is 10302). I called them up after…read morethey closed, and the guy on the phone just couldn't be any nicer. He looked everything up for me, and tracked down my package to make sure it wasn't actually stuck at the sorting center like the online tracking said.

Staff is consistently helpful and so friendly. I actually like going there for Amazon returns!…read moreGreat service.

The store has been dramatically revamped for the better. It is so much cleaner and more organized…read morethan it was a few years ago.

This has to be the worst operation in the country..especially the chinese guy doing…read morepassports..extremely unhelpful and can't understand a word he says ...the last window heavy set black lady with the worst most unfriendly attitude...that parking lot is a joke as well .

Had a passport appointment at 2:45 I got there 2:50 waited on line after I went to the window it…read morewas 3:02 the lady just looked at me and my 5 month old baby and said noo I explained to her I was waiting in line she didn't care she just said nooo to bad very rude nasty disgusting workers.

This is where I go to pick up my packages. They are most of the time busy & overwhelmed! They need…read morehelp actually! Stuffs are very helpful & understanding! It's also pretty much clean & organized!

You seen one Post office, you've seen them all. This particular Post Office is in close proximity…read moreto my house, I'm all about convenience. The line moves pretty quickly, Im in and I'm out...

Wish you guys the best luck. Very professional and on time service i could ever hire.read more

From the owner: Your goods in good hands!read more

White Glove Moving made our incredibly tricky move seamless!…read more Darwin, Mike, Lukas, and Adam were excellent from day one, working with us to ensure the quote was fair and reasonable, and that moving day would be a success. On moving day, our foreman Mr. Stone was absolutely incredible--reassuring, professional, precise, and knowledgeable. He wouldn't let us lift a finger! His 4-man team powered through our challenging 3rd-floor walk-up with impressive strength and skill, handling every obstacle with ease. They went the extra mile, and we appreciate it. Amazing. It's refreshing to find a moving company that truly delivers what they say they will. White Glove was worth every penny--we would've regretted going with anyone else. Highly recommend!

My move went incredibly smoothly thanks the incredible work of both Oscar's, Franklin and Nico…read more They helped me set up all the big furniture I had in storage and even helped me put together some smaller things as I am not very handy. All four of them were friendly, professional, quick and calm. I knew immediately I was in good hands. I would absolutely recommend White Glove to anyone moving in or out of their home.

The most vans and trucks available on Staten Island. Service is good and it's at a gas station so…read moreyou can just fill up there when you are done. One of the best u-haul locations on SI.

Only positive experiences at this UPS location. Ive been to this location numerous times and…read moreactually plan on going tomorrow to pick up yet another package. Being able to have all of my UPS shipments held at this location so I could go and pick it up is convenient for me especially if its a valuable shipment. I also mostly rather have my shipments held here because what happens often (verified by a few drivers) is that the tracking update will say something like attempted delivery and it'll be rescheduled for another day when I was clearly home all day in the first place. Now I could cut all that down and just go the UPS facility, show my ID, and boom instant relief from getting my stuff. Their hours are a bit strange. Wish they would open earlier for customers but I'm sure there's a reason for that. They are open late though for those coming home from work. Until something terrible happens I will keep on visiting this place!

The drivers that deliver from this location are complete morons who consistently lose/steal your…read morepackages I've had over $2000 worth of packages lost and or stolen due to their incompetence and when you call to complain you are told by the office that the drivers are not to bright which is obvious If you try to call customer service you are outsourced to a third world country like the Philippines UPS has become a crappy company beware unless you like aggravation and incompetence

After this experience, I feel obligated to warn others. I've been running a product-based business…read morefor nearly seven years and have worked with hundreds of domestic and international vendors. This is among the worst vendor experiences I've had. We hired DoDo to produce 1,200 custom mailer boxes with custom inserts. In the beginning, communication was responsive and helpful, although there unnecessary urgency applied to close the order. Once payment was made, everything changed. Throughout production, we repeatedly requested status updates on the order. Multiple times, we were told that the order had shipped and was on its way. However, when we pressed for actual tracking information and more specific details, it became clear that those statements were not accurate and that the order had not even been fully produced yet. What followed was weeks of increasingly implausible explanations and excuses rather than straightforward answers. In one instance, after we requested a concrete update, we were told: "Due to a thorough cleaning at the production facility over the Weekend, the dust unfortunately caused Mr. Joshua to develop a bad throat infection and fever, so he's unavailable today. Even then, he made sure to pass the update along to me so we could keep you informed." On multiple occasions, the person who supposedly had the information we needed was suddenly unavailable whenever we requested specifics. Rather than receiving clear answers, we spent weeks trying to determine the actual status of our order. The project ultimately arrived over one month late. To be fair, the exterior mailer boxes themselves were good quality. The inserts, however, were virtually unusable. The inserts were made from extremely flimsy paperboard that began failing as soon as products were inserted. Even more concerning, one compartment that DoDo had specifically assured us would securely hold a product in place was delivered as what can only be described as a paperboard hammock with open sides. Despite being explicitly told in writing that this piece would be a structure that would hold the product securely in place, it could not perform that basic function. We documented the issues in detail and sent a thorough written explanation. When DoDo requested a video, we provided one that clearly demonstrated the failures and made the problems unmistakable. After that, communication effectively stopped. Despite multiple follow-ups, we never received a meaningful response, resolution, refund proposal, or even an acknowledgment of the issues. Manufacturing delays happen. Mistakes happen. What separates good vendors from bad ones is honesty, communication, and accountability when problems occur. In our case, we experienced inaccurate status updates, missed deadlines, unusable components, and ultimately no meaningful attempt to resolve the issues once they were documented. There are countless packaging manufacturers available today. Based on our experience, I would strongly encourage anyone considering DoDo to look elsewhere.