If you are looking for a professional plumbing company that responds to your plumbing needs you…read moreneed to call Crane company. I had an issue with drainage and they were prompt to respond and took care in repairing my drainage problem. Ryan and his associate were professional and neat. The job was explained and completed with great satisfaction. Great job guys is all I can say. Call Crane you will not be disappointed.

First, the woman who answers the phone doesn't seem to know which end is up. Didn't get what I was…read morelooking for after explaining several times, and kept telling me a drain snake would cost $300. A bit excessive, don't you think, but that's not what I'm looking for. Set up an appointment to look at the issue. Move things around a schedule to make time that day. And of course THEY DON'T SHOW UP. So much for these clowns.

My dealings with the people at Seneca Plumbing have always been pleasant. On numerous times they've…read moretaken the time to find furnace parts and other things trying to help me...and these were not big ticket items. They're truthful and honest. What more can I add to that? Highly recommended. JMS

No where does it state that they will not take something back if it was connected. I walk in with…read morethe receipt before 30 days, and without even looking in the box, the man tells me since it was connected they won't take it back! I ask how you can tell if it would fix the furnace without connecting it? He says test the old one. Which didn't work - HELLO! Very bad for business. We were never told that to connect it voids the return policy. There is nothing written on the receipt except the words all returned goods need to be with this receipt. I can see why they aren't a member of the BBB. I will find somewhere else to buy parts. I will refuse to use any furnace repair company who uses Seneca in Vernon.

Joe from Lighthouse does an awesome job and is very, very reasonably priced - how can you beat…read more$40/hr for electrical or plumbing work. He does a ton of work in Sylvan Beach but tells me that he travels all over and will do work in the Syracuse and Utica areas as well. Highly recommend him!

Super expensive. I had them unclog a toilet. It took the worker 20 minutes and charged $500. They…read morewould not give me an estimate ahead of time. I have had it done by another local company and they charged less than half that.

I called yesterday to have someone come out today. They told me between 10-12 they would be here…read more Its 9:38 and I get a call sayimg they can not come out. I have 2 kids and I called into work to be here for the plumber. Not happy one bit that I lost a days work AND trying to find a plumber to come out last minute.

I reached out late at night about an EMC plumbing issue and sent a photo of the problem. Even…read morethough he couldn't come out since he was on another job, he was still incredibly helpful he looked at the picture, explained what the issue seemed to be, and even recommended a few companies with EMC lines. Super helpful and nice!

I am handy with renovation. I just need a rough in to change the existing water lines for single…read moresink to be changed to double sink and center the drain pipe for new vanity/sink combo. Skylar was responsive, understood the job and got it done.

We had a sewage backup on a Sunday. We had someone here within 20 mins of calling. Josh was…read morerespectful, quick and proficient in clearing the problem. Thank you. Very reasonable.

OMG! Labor Day Weekend...needed help with my pump and called these guys after being dissed by the…read morecompany that installed my pump (Amber Water Pros--FYI) Copper City was great, helped me out and I am going to hire them when I close on my new house!!!

*update* in response to the reply that they don't do installs.....the picture on the website shows…read morean install. That would make it false advertising. * end of update I'm not pleased with their handling of my project. The website shows pictures of a fence install. I contacted them to set up a quote and received two text messages. First to contact them to dis uss and then today telling me they don't handle fence installs. WTH?!?! They instead referred me to someone else. I'm not pleased that this was handled this way. I doubt very much that I'll ever use them given they can't even handle normal business communication properly.

Very unprofessional business operation leaving employees on job site with no mode of transportation…read moreto and from the job site on a construction site with injury potential . The owner googling how to do the job while on the job and then not doing the job correctly. Then having a subcontractor repair mistakes on the job site for free . Leaving upset customers with incomplete jobs with no schedule to complete it

100% Positive ! , This company meets the mark. From first contact to completion. Best…read moreDescription is - an understanding, courteous attitude combined with well seasoned experience and efficiency. Every person in this company treated me the right way. Phil & Dennis Thank You! For restoring water to my home. Thank You for what you do and Thank you for doing it So Well.

Extremely impressed with the work and the equipment. Called in the AM with a very slowing draining…read moresewer and Phill called me back early afternoon and arrived 30 minutes later. Took Phil just over an hour to clear the clog. He gave me the option to have him stop or continue and snake and clean out all the issues in the sewer line. Phil expressed how bad the sewer condition was in as we didn't think it was ever cleaned in the 97 years our home has been here. Decided to have him continue cleaning the line and then flush it for one final step to remove all the residue. Excellent work and would highly recommend.

Great service, knowledgeable and professional! I needed my main water value repaired and a…read moresecondary shut off valve installed. Arrived promptly, explained what they were doing, spoke to the water dept employee who came out to shut my water off--and then made sure everything was working properly once it was turned back on. I could not ask for anything more! I highly recommend. I also thought for the work that was completed, the cost of repair was fair. Would definitely recommend Fonseca and Griffin!

Excellent customer service! Had them install gas line in our kitchen. Owner super helpful after I…read morehad called them because appliance installer said gas line needed to be moved because he couldn't push stove back as it was hitting the back stove leg. Owner came and turned out it just needed to be pushed back more, but he would have moved if needed. I definitely recommend them as they're affordable, friendly and easy to schedule quotes and work with.