Susanna could not be more kind to both the pets and their owners. She always asks appropriate…read morequestions and provides the best service. Just like the old Hess shoe store, her clients often leave wearing the product home and with a smile. Today, my oversized pug needed a new harness. She not only measured him, but he wore it home. In addition, she suggested food options to help lose weight. Fabulous service!!

We have never been here b4 but recently got a gift certificate. This place is great! The woman was…read moreextremely knowledgeable about all the products & very helpful, even swapping funny pet stories with us! Very happy with our experience & will be returning!

My 13 year old Whippet had loose stools, 2 accidents in house. 1 more day he was going to vet. July…read more4th our usual pet store was closed, so I went into MY PET STORE. The mgr I think was on staff, told him of our issue, of 3 selected foods we went with KOA bland kibbles and matching wet food (that was like REAL food) that looked much better than can food we've ever tried. He also suggested a powder to add to food. Let me tell you, Yoshi loves the food, he was always VERY picky, sniff and walk away, not the last 3 x we put his new food down. And his stools returned to normal and he is feeling like his old self. Can't thank them enough for their knowledge and suggestions. MY PET STORE is now.....MY PET STORE!

It feels like they really care about dogs. They carry quality pet foods and they are always…read morefriendly. I travel out of my way to buy for my dogs. They also regularly host adoption events for rescue organizations, I met my dog Bruno at one.

If you're on the fence about visiting this small business, just go. Unlike some small businesses,…read moreMutt Mart offers reasonable prices, if not better than the big stores. We were there today because we adopted a dog from MAS Rescue and MM allows them to use their store as a meet and greet location. The owner was extremely nice!! We were able to get a dog tag printed on the spot before we left, along with some other goodies. There is also an upstairs sales floor. Parking is available behind the store if you turn on Hampnett Ave. You can either enter the store through the back or walk around the block to the front entrance (we did this due to the rain and mud). I highly recommend this pet store!

OK....this place is small! However what it lacks in size, it makes up for in customer service,…read moreand obvious support of the local rescues. This is a local neighborhood store, where the staff know a lot of the customers by first name. When was the last time THAT happened when you bought dog food. The local vibe is whata makes this place special. There is a patio area out back, and a porch out front.....just in case you want to relax a bit. Welll worth the trip!! I loved the pitty rescue support!!! Pibbles....are SOOOOO scary......lol (not).

It's rarely crowded and pets are welcome too. Customer service is friendly. If you keep 12 barcodes…read morefor Fromme, you'll earn a free bag. Check out the bulk treats which are grain-free $5.99/lb. There's plenty of parking and it's attached to their veterinary, boarding, and grooming services.

Love this place. They are super nice and accommodating. They give me the time I need to wash and…read moredry my dog unlike other places . Very large verity of pet items.

Our 7 month old golden retriever mix got a bath for the first time here. I have to say I did like…read morethe setup. No reservations needed. They have 9 stalls. They provide everything but the shampoo. For $18 that's a great deal! The staff was nice too.

1 Star - Pet Supplies Plus (Aberdeen, MD) Dog Wash Station…read more I have been using the self-service dog wash at Pet Supplies Plus in Aberdeen for over five years with my 90-pound Golden Doodle, Aloe. Until recently, I've had a number of poor experiences. Unfortunately, my most recent visits were extremely disappointing. When I arrived to bathe Aloe, I was informed that customers were limited to only two towels because the store's dryer machine was broken. While I understand equipment issues happen, I don't understand why customers should receive less service because of a problem with the store's equipment. Anyone who owns a large dog knows that properly drying them requires multiple towels before using the blower. Aloe is a large Golden Doodle, and I typically use several towels to remove as much water as possible before turning on the dryer. I politely asked for a third towel and was refused. What made the situation even worse was the employee's attitude. Rather than trying to find a reasonable solution, I was essentially told that if I wasn't satisfied with the towel limitation, I could simply not use the wash station and go back home. This was after I had already traveled to the store, carved time out of my day, and prepared specifically to bathe my dog. As a paying customer and someone who has supported this location for more than five years, I found that response completely unacceptable. The interaction felt dismissive, unaccommodating, and lacking any genuine concern for customer satisfaction. Providing one additional towel for a large-breed dog would have been a simple and reasonable accommodation. I was also disappointed by the condition of the dog wash station itself. The store displays signs stating that stations are disinfected between customers, but the cleanliness of the equipment told a different story. The blower nozzle was covered with dog hair. The shampoo bottles had visible hair and residue on them. Hair was present on equipment that customers are expected to handle. The station did not appear to have been thoroughly cleaned or disinfected despite signage indicating otherwise. The photos I took speak for themselves. As a customer, I expect three simple things: * Clean and sanitized equipment * Adequate supplies to complete the service I'm paying for * Respectful and accommodating customer service when concerns are raised After more than five years of bringing Aloe here, this was by far the most disappointing experience I've had. Management should take a closer look at both the cleanliness of the dog wash stations and the way customers are treated when legitimate concerns are raised.

I love the Aberdeen pet store. All the employees are knowledgeable and very sweet. They know me as…read moresoon as I come in. They ask about my pets. It is my favorite pet store.

Ben and Jen are great assets to the pet community. Baron's Market has everything you want in the…read moreway of quality foods and treats as well as toys, leashes, jackets, and supplements. They know the products and you get a more intimate service than you could possibly get from the big box stores. I love supporting the local folks and have been shopping here for about 6yrs. My son and daughter-in-law also shop here. I would definitely recommend.

Amazing group of women who focus on natural and holistic solutions for your canine. The shop has an…read morearray of chews, toys, collars and leashes. They're the best for canine advice, too.

I was so sad when all of the US pet valu stores closed. I had heard of pet nirvana but I had never…read morebeen. One day after a dentist appt, I decided to check it out. I love their selection of items. It reminds me a lot of pet valu. Really high quality food and treats, great customer service, etc. If you're as obsessed with your pet as I am (LOL), check this place out!

The new groomer and her assistant are amazing. They are patient and really care about the…read morefurbabies. Do not listen to Carolyn. When your dog is trying to bite and jump around and can't be finished because of risk of injury to the pet and themselves. They give you the option of standing with your pet while they finish to see if it will help calm the pet down. If you refuse then that's on you. You also have the option of coming back another day to try and finish in most cases. If grooming were easy the owners would be grooming their own pets. So appreciate that they stopped when they did.

I needed to get my African grey parrot wings clipped. All the vets in the area charge 150$ to clip…read moreand 60$ for the exam. Michelle was kind enough to clip my parrots wings and clip her nails for 5$. If you have a small or medium sized pet bird I'd recommend going here.

I got hermit crabs 2 weeks ago and previously had other animals from them and you can tell they…read moredon't handle their animals or care about their well being and any animal you get from cape horn pets dies not even after 2 weeks of owning the animal and can't even be reasonable about it either