This place doesn't need one star! I don't know how they stay in business. They don't care about the patients. The doctor is behind on reviewing paperwork. They are unable to tell how behind the doctor is in reviewing documents. It would have been nice they would have just called let me know what was going on. They can't tell me when I going to get my NEW CPAP machine. My machine's motor (8 years old) is dead, and they expect me to continue to use it. NOW I'm between a rock and hard place if I go to another center. read more

The home test is just a scam to charge you more money. They can't really tell much from it because they can't tell if I'm asleep or not, and the home test device came off my face several times during the night so whatever information they supposedly got about my breathing was greatly skewed. (Note: my wife is a nurse practitioner with extensive knowledge in applying this type of equipment so be assured that the problems I had were not simple user error.). They said that the total cost for me would be $250., and in the end, that is all it cost me. After I paid the $250 for the home test, they tried to bill my insurance company $1300. My insurance company did not pay this, but this company never sent me a bill. They were apparently just fishing to see what they could get from the insurance company. A death in my family caused a delay for a few months. on my part, so when I tried to arrange a real sleep study they told me that it had been too long and I would have to repeat the home test. I told them I wasn't going to do that and to just forget the whole thing. They backpedaled and decided that perhaps they could use my original test results after all. The gentleman who conducted the actual sleep study was pleasant and professional, and he tried to make me as comfortable as he could. Then I waited a few weeks hoping to hear some word on my results. I called the office and was told that my results were sent to my doctor and that I should call her for information. That is a very specific instruction, so I called my doctor and she knew nothing about it. Her office had not heard anything. Eventually I got a call to come in for my cpap. They first told me that my insurance required that I rent the machine for 10 months before it would be covered. Then they told me that I had to go ahead pay for it all up front, no rental required. They didn't seem to really know what to do. They acted surprised that no one had contacted me about my sleep study results. I told them about the instructions to call my doctor, but that just confused them more. They set me up with a device and tried to get me to subscribe to their program to get new face mask every two weeks or every month. I noticed that in their office they were distributing those copper infused elastic bandages. That are supposed to magically fix your sore joints or injured muscles with the mysterious power of copper. With the lack of communication, the confusion about my results, the very specific misinformation about my results, their further confusion with the rental/nonrental, the attempt to get more money from me through a repeated home test and their expensive subscription program, and the obvious QUACKERY regarding the magic copper bandages, I knew I didn't want to deal with them any more. I felt like they were next going to try to sell me a time share or maybe a warranty for my car. I took the cpap machine I paid $1000+ for, got prescription and my records, cancelled the "follow up" appointment they had made for me, and I left, planning never to return. Since then they have tried to bill my insurance company several times, still never attempting to send me a bill. Just like with the home test, they don't want to fight with me about a charge. I don't think they want me involved with what they are doing. My insurance company representative agreed that it looks like they are still just trying to suck money from the insurance company without anyone really noticing. If your doctor refers you to this place, I recommend you ask for another option. The Resmed cpap machine works well. If I had a copy of my prescription I could have bought it online for half the price, and supplies are readily available on Amazon. read more

Stay clear of this place. The folks doing the study itself were nice and try to make you comfortable. There is absolutely nothing good to say about ANY of the other business areas. I reqeusted to see the DOCTOR, never did, scheduling appointment is atrocious. They are always late and cancel often. But if you cancel they charge you $50 bucks. Once I decided to cut all ties, they would not give me a copy of the prescription for my cpap supplies. That is a violation of the freedom of information act of 1974. They send your cpap supplies via mail and nine out of ten times there is either something missing or the wrong items sent. I have been told by my current sleep team that their sleep studies are inconclusive, provide terrible results and they are NOT recommended by real doctors.That means they put your health at risk and even more serious possibly you life. DO NOT GO THERE ! read more

This is by far the worst experience I have ever had. Every time I have gotten supplies they have been no less than a week late. When I call to ask where they are they Act like I am bothering them. Finally went to Eagle sleep center in Greensboro who gave me a free sample mask and head gear to try until my supplies come in. If you are looking for a sleep center I highly recommend you look elsewhere. read more

Bariatric patients, please beware- if you have been referred here as a step to complete before surgery, this may be the longest step of your whole process. While, on the whole, the people I met and worked with were friendly and knowledgeable, I was appalled at the lack of communication and the amount of time it took to get responses. Also, everything seems designed to milk as much money from your insurance as possible. Even though my doctor had already referred me for a sleep study, I had to come in for a full appointment to meet with a medical practitioner (whom I never saw or worked with again) just to take a full medical history, which had already been forwarded from my doctor. When it came time to schedule any other appointments, we played phone tag for days, and it wasn't until months later someone finally mentioned that they offered an online patient portal. (Not that this mattered, bc when I started leaving messages and asking questions there, no one ever responded.) So it took me weeks to even get that first appointment, then I heard nothing for several more weeks, and then I had to call and find out what was happening. Finally I reached someone who said oh, no one ever called you? We are waiting on your insurance. This pattern continued each step of the way, for a home sleep study, for a results appointment, and for finally a fitting. It wasn't until my fitting that anyone ever even shared the actual results from my sleep study with me! The practioner even seemed shocked that I hadn't been informed of the results, just told I needed a Cpap machine. Each step was weeks of time. I started with my first appointment with them in October and didn't get the sleep clearance for bariatric surgery until late February. (Every other item on my pre-surgery list was completed months before this portion was satisfied.) And everything was an upsell for equipment, for a subscription program they wanted me to use (saying I'd met my deductible already so I might as well go ahead and get them to send me all this other equipment!) The final straw was that once I got my equipment, I was really struggling with the mask-- it was very uncomfortable, and I couldn't get the fit right, and I think I need a new size or style. When I reached out both through the patient portal and through a direct phone call, no one got back to me. If you have ANY other options I would explore those. read more

I'm on Medicare and have a supplement. They tried to charge me MORE that twice the Medicare approved amount. My actual cost was Zero. I asked for the same mask as used in the sleep test, they talked me into an inferior mask saying I could change it for free within 30 days. When I went to make the change it took half and hour before they said they didn't carry that brand and another 30 minutes before they "found" one. Many of the things things they suggested were in conflict with the CDC. All-in-all, it was a very unpleasant shopping experience. I'll be getting supplies somewhere else. read more

I had a sleep study here, and that went well, but the follow up and subsequent visits were less than optimal. The MD wasn't personable. The office itself is very dated. It was summer and hot outsid, and the A/C was very inadequate. I decided to switch to another provider, and that office sent in a request for my records. Feeling Great wouldn't send them. The new office and I tried for 4 months to get my records, faxing them a release/request at least 4 times. I spoke to the office many times, and left message. Still no records. I left a message threatening legal action, Finally, after 4 months, the records were sent. Beware. read more

Every time I have gone to feeling great they've always been courteous and helpful. I go there to get filters and a particular white chin strap that my regular provider does not supply. It's always in stock and I always know what to pay up front. There are never any surprises. read more

TEN Stars to the BEST Sleep Medical Center in North Carolina. The team at the Feeling Great Sleep Medical Center helped me with my snoring and sleep apnea. My primary care doctor referred me for a sleep apnea test. The registered sleep staff was so professional, the clinic was extra nice and clean. So much attention to detail - I was so comfortable. I always wondered how many times I stopped breathing during the night and the Feeling Great Sleep Medical Center doctors had my results to me in three days after my study - such a FAST turn around time. My apnea case was so severe. I discussed my case with both my doctor and the sleep doctor at sleep center and both of them explained how my apnea was affecting my blood pressure, my heart and putting me at a high risk of stroke or heart attack due to the high risk of blood clots. I was prescribed a CPAP machine. I started using my CPAP machine and within two weeks, my blood pressure was improving. My daytime sleepiness was improving - it was MAGIC. I highly recommend the Feeling Great Sleep Center in Durham, NC not only for saving my life, saving me so much money (same test as the hospital **they charge triple**) and making me a new person again! TEN Stars to the Feeling Great Sleep Medical Center and their amazing team! read more

Beware do not patronize this business. Customer service will not do anything to resolve any issues. If you need head gear they want to sell you a whole cpap mask and they do not stock the head gear and it's so you will have to buy a new mask and it cost way more that just head gear. That's just one experience I had with them. They also do not keep a whole lot of stock in the office either. They told me I should call before i come by to make sure they have what i need in stock. This is a business they should keep stock on hand. I had a 5 dollar off coupon on time and they told me it was only for certain things not for what i was trying to use it on but it didnt say anything about it on the coupon. They did have my seal on stock and wouldn't do anything to accommodate me bc they didnt haven't it in stock. If your doctor refers you to feeling great or second breath or any business with affiliation with this business ask to be referred somewhere else. Here is some advice order your supplies off the internet bc they are cheaper and in stock online read more

Excellent services, equipment, and knowledgeable staff!

I went recently to Feeling Great to get fitted for a new mask. I was able to get an appointment promptly, the people greeted me when I arrived, and the person who worked with me on the mask, Tony, could not have been more professional, efficient, and helpful. I appreciated his expertise and also his ability to help navigate issues such as exchanging one mask for another. It was a very positive experience. read more

Absolutely the worst place. No one calls or e mails back. Seemingly there is not a singular person there who actually cares about the well being or the health improvement of others. Apparently not in the business of trying to make money either or it would be more of a priority for the staff to stay in touch. On a side note, the support e mail address provided on the website is not even a functioning e mail address. Proceed with caution if considering doing business with this company that I can not verify whether or not is legitimate. Zero Star review, negative stars if provided with that option. read more