Normally I will expound for hours on end about a place I like, as seen in some of my other reviews…read more I do, however, have much to say about Saratoga Cleaners. As a guy that has to look business professional all the time when dealing with customers, cost can add up quick. If I'm not wearing a suit, I will be wearing a button down shirt if I'm not on the road dealing with clients like I normally do. When I have important business, I will often wear French Cuffs, and this is one of the places where Saratoga Cleaners shines above all others in the area. they actually know that when you press a french cuff shirt, you fold the cuffs DOWN. I have been to many cleaners in the area. Some in Saratoga, some in east Greenbush, some in Troy where I live, and some in Albany where I am often conducting business. NONE of them know what to do with french cuffs, Especially the East Greenbush cleaners, who will remain nameless. So lets break it down: Cost: You simply can't beat Saratoga Cleaners. You get a quality 5-star job at an unbeatable price. Quality of Service: If you ask for light starch, you get light starch. If you like cardboard shirts, I'm sure they could accommodate you. If you are like me and don't like starch at all, just a slick press - Saratoga Cleaners has no peers. This is where it's at. Staff: They listen, have great attention to detail, and are always VERY courteous. Wait Time: What's that? Even during a rush they get you in and out the door quickly. Try getting that from one of the other garden variety dry cleaners in the area. They also do alterations here. I had a suit altered for a wedding I was going to; one of my suits that I bought when I was a tad more husky. Couldn't have found a better fit. The woman working on the alterations measured me, got an idea for how I wanted the suit to fit, took the suit, and had it ready on time a few days before the wedding. So in conclusion - I drive from Troy to Saratoga to go here to get my stuff cleaned, pressed, whatever, despite having literally 100 other choices, of which 2 are walking distance to my house. Dry cleaning is like a haircut. You find a good barber and stick to 'em. Dry cleaning is no different.

Ruined drapes and refused to honor their own written policy. Do not bring your valued dry cleaning…read morehere! I brought my drapes here for service (totaling $64). The laundromat completely ruined them with both the length being shrunk and as a result the texture being ruined on all 4 panels. Their official store receipt explicitly states they will pay "up to 10x the cost of service" for damage, which equals $640. The actual replacement cost for my drapes was less. Despite their own written policy covering this full amount, they refuse to pay the amount to replace. The staff when I went in person said it shouldn't be a problem to get fully refunded. Now after numerous calls over the past few weeks, the manager of the organization will not reach out to me and is using his team to act as the in-between. They also admitted that no one even knows who monitors or accesses their company email inbox, making communication impossible. Because this business does not care about making things right and treating their customers fairly by honoring their written guarantees, I have officially filed formal complaints with the New York State Attorney General's Office and the Division of Consumer Protection. Beware of doing business here if you value your textiles. Please see the before and after photos to make your own judgement.

They are very friendly, nice and patient. I love the lady who work there. However I'm really upset…read morewhen I see my husband take his over than a hundred dollar shirt back home. I attached a photo here. The sleeves has big wrinkles, which is new. It is the fist time this shirt be washed. My husband told me the lady said we can iron it ourself again later. But it looks doesn't can be repaired by wash and iron again. I would love to go this place for only regular clothes wash because the nice person and convenience position. --------------- update 1.17 they offer redo and my husband took the shirt to the store 1.20 my husband see the winkle still there and they say the shirt is old, but it only be wear once. Asked redo 1.23 I picked it. And the lady said it is BOSS's defective quality. She said owner emailed me to explained, I never get it. I leave my second email, and never get explanation. In the end: Will never go this place, they lie their customer when the first time give it to my husband. They said it can be ironed well. Called Consumer Protection and Federal Trade Commission. Both confirmed the cleaners responsibility. If you have same issue, file a form on FTC.

I have been using Cudney's on Hampstead Place for several months now--everyone is so very pleasant,…read moreand truly professional--it makes it a pleasure to do business with them. Moved up here from New Rochelle, and happy we did.

I love Cudney Cleaners in Gansevoioirt! Every staff member is consistently friendly and…read moreprofessional. I always feel good when I leave the storel Sincerely, Cudney's Launderers & Dry Cleaners (518) 584-8666

I've always had fantastic service at Cudney's with then often beating their estimate of when my…read moreitems will be ready, which was already fairly quick. They typically send out coupons to my email each month that can save some bucks, which I appreciate since dry cleaning and pressing services aren't cheap. They offer a nice range of services and I love being able to both drop off and pickup my items anytime day or night with their convenient automated system. The times that I've interacted with the staff there had always been very positive too. After trying several other area dry cleaning businesses when I first moved to the area, this place quickly became the one I have stuck with for the past several years.

I generally only use laundromats while traveling. When visiting Spa Cleaners, I was quickly able to…read moresee that it's very well maintained and extremely clean. While there, a gentleman was even tidying up every machine. Highly recommend.

First time being here. Very surprised at how clean everything is. Floors, machines, walls, tables,…read moreeverything looks well taken care of. A few machines do have out of order tags, but there are enough to use. There is no wifi in the laundromat, but there is a coffee shop directly across the street with wifi. I only use laundromat for blankets, sheets, and sleeping bags, but I will definitely be coming back here in the future.

I needed to get a suit dry cleaned and had not been to any in the area before. I chose Feigenbaum…read morebecause it was the closest and was very pleasantly surprised. The woman who helped me was very helpful and answered all of my questions. I paid about $25 for a suit jacket and pants. I was able to the suit rushed at no extra cost and it was ready the next day. I will definitely be going back in the future!

I'm done using this dry cleaner. I've gone here a couple of times, mostly due to location and…read moreconvenience. However, after the last visit, I will be going to a new place. I dropped off 3 items of clothing; 2 blouses and a winter coat. I was charged for 4 items of clothing because the coat had a removable hood that was an extra 4.19. Next, I wanted to pay with a gift card, but apparently, credit card information is stored and saved on their computer and they just used that one without telling me. When I stated that it was the wrong form of payment, the employee just shrugged her shoulders and said it was already done and if I wanted, I could take it up with the manager tomorrow. Never again!

They took the time to check my coat and do it again because there was dog hair still on it. Another…read moredry cleaner would have just let it go as is.

Lapels did a great job cleaning and ironing a beaded prom gown. Friendly service and reasonably…read morepriced.

Quick and good service. A bit on the expensive side as men suits are over $30 to clean. They treat…read morethe jacket and pants as separate items and not count them as 1 item. Good in a pinch but would look for another place.

They call themselves "Best", I think "Worst" or at least "Not Great" is more appropriate. First…read moreprices seem to be higher than anywhere else. $5 for a man's shirt, and $15 for men's pants. When I picked the clothes, I mentioned I thought the prices were high. The person said well, we have discount codes sometimes. The next time I brought in clothes there was 20% off code that had been texted to me. When I picked up the clothes the person working there said the code was not working and she would call her manager and have it applied. After waiting a week and not seeing the credit, I called back and they said they can't give me a credit but would note in my acct 20% off next time. Instead of going back, I've found a cleaner with 20% lower prices and closer to me.

Horrific! They destroyed thousands of dollars of clothing. Not a single item was cared for…read moreproperly. Silk dresses, cashmere sweaters, and blazers - all ruined. Sweaters are stiff and pilled. Delicate shirts were hung on metal hangers, completely destroying the shape. Clothing's texture is all stiff and damaged. Pants were shrunk. AND they stuck these horrible glue-on barcodes on everything. Completely un-removable, right over the labels of designer clothes, including a $700 Veronica Beard blazer - destroying everything with their itchy glued on labels that I did not consent to being adhered to my clothing. Only went here because I was on a time-crunch and Cudney's was going to take two extra days. NOT WORTH IT. They should be ashamed.

Warning: Be sure to request a price quote on every item before you leave anything at this store…read more Their rates are up to 40% more than other local cleaners.