Pat and her daughter are so sweet. They fixed a dress for…read moremy son's wedding perfectly, along with other garments. Prices are great, timely, with a smile.

I was very pleased with the results! My delicate bridesmaids dress straps were adjusted quickly and…read morethe home visits were safety first (mask/sanitizer included. Pat is a gem. I was worried about being able to get this done in time and she delivered one hundred percent! Looking forward to going back to have some blazers and pants fitted.

Horrific! They destroyed thousands of dollars of clothing. Not a single item was cared for…read moreproperly. Silk dresses, cashmere sweaters, and blazers - all ruined. Sweaters are stiff and pilled. Delicate shirts were hung on metal hangers, completely destroying the shape. Clothing's texture is all stiff and damaged. Pants were shrunk. AND they stuck these horrible glue-on barcodes on everything. Completely un-removable, right over the labels of designer clothes, including a $700 Veronica Beard blazer - destroying everything with their itchy glued on labels that I did not consent to being adhered to my clothing. Only went here because I was on a time-crunch and Cudney's was going to take two extra days. NOT WORTH IT. They should be ashamed.

Brought in clothes to be drycleaned and was in shock when I picked them up…read more They are outrageously priced and I don't understand why the prices per shirt varied on the brand. They actually listed brands on my receipt. Seems like they randomly make up prices based on the item. Every shirt was a different price. I was charged $25 to dryclean one dress! $150 for 12 items! I have been drycleaning my clothes for many years and I have never seen prices this unreasonable. I WILL NEVER GO BACK!

I needed to get a suit dry cleaned and had not been to any in the area before. I chose Feigenbaum…read morebecause it was the closest and was very pleasantly surprised. The woman who helped me was very helpful and answered all of my questions. I paid about $25 for a suit jacket and pants. I was able to the suit rushed at no extra cost and it was ready the next day. I will definitely be going back in the future!

I'm done using this dry cleaner. I've gone here a couple of times, mostly due to location and…read moreconvenience. However, after the last visit, I will be going to a new place. I dropped off 3 items of clothing; 2 blouses and a winter coat. I was charged for 4 items of clothing because the coat had a removable hood that was an extra 4.19. Next, I wanted to pay with a gift card, but apparently, credit card information is stored and saved on their computer and they just used that one without telling me. When I stated that it was the wrong form of payment, the employee just shrugged her shoulders and said it was already done and if I wanted, I could take it up with the manager tomorrow. Never again!

They took the time to check my coat and do it again because there was dog hair still on it. Another…read moredry cleaner would have just let it go as is.

Lapels did a great job cleaning and ironing a beaded prom gown. Friendly service and reasonably…read morepriced.

Paid $180 monthly for pickup and delivery of normal laundry and they lost my clothes 3 times! Had…read moreto cancel after that. Not to mention all my clothes were always folded differently and usually with wrinkles. Avoid this place at all costs!

In August 2025 I dropped 4 drapery panels off for dry cleaning. To date, February 1, 2026, only 3…read morepanels have been returned to me . I most recently went to the store yesterday, January 31, 2036, as Best Cleaners continues to send me e-mails stating I have an item in their store awaiting pick-up. Their clerk confirmed to me that while their system says my item is in the store, it is not Today I received an email from Best Cleaners stating I have an item waiting over 120 days in their store. They will not tell me where my drapery is. Their supervisor, Edgar, was belligerent when I demanded compensation for my missing property. DO NOT DO BUSINESS WITH BEST CLEANERS. THEY ARE DISHONEST. THEY DON'T RESPECT THEIR CUSTOMERS OR THEIR CUSTOMERS PROPERTY. THEY KNOWINGLY SEND FALSE INFORMATION VIA EMAIL.

Let me first say, Best Cleaners will be the only Dry Cleaners I will be using in the 518 area from…read morenow on. A few days ago, I unexpectedly lost my brother. I needed a suit and a few other garments dry cleaned right away for him to be dressed in for his services. I stopped in a cleaners close by to my home (I live in Amsterdam) on Friday and was told I wouldn't have the items back until the following Friday, when I needed them by this Sunday at the latest. I explained the situation that I had just lost a family member and needed the items right away for the services but it didn't seem to matter... I then called Best Cleaners on Route 50 in Glenville and their delivery driver had already picked up their orders for the day. They were very polite and apologetic and offered to transfer me to a different location with an in house cleaning service. I ended up at the Latham location, and THANK GOD for that. I spoke with Sal on the phone and he was nothing but professional and courteous, telling me if I was able to get the items there before closing time on that day (Friday) I could pick them up at whatever time I needed them THE NEXT DAY! He literally said, we open at 7 am so you tell me when you need them ready (unbelievably awesome and incredibly different from my first stop...) They were completely willing to work around MY schedule, for which I am extremely thankful. When I finally arrived (about 10 minutes before they closed) I dealt with Sal in person and he was extremely courteous and just plain awesome. He promised to take great care of the items and make them look great for my brother, and he absolutely delivered on his promise. I was able to pick up the suit the very next day (less than 24 hours later) with no issues at all. I can not say enough positive things about the Latham Best Cleaners and their service team, and especially about Sal. They do fantastic work and provide absolutely wonderful customer service. I had four items dry cleaned (suit coat, slacks, shirt & tie) in less than 24 hours and the price was extremely reasonable for such short notice. So in closing, THANK YOU BEST CLEANERS for being so freaking awesome and accommodating during such a difficult time for my family. You made one difficult task much, much easier for us and for that we are extremely thankful. KEEP UP THE GOOD WORK & HIRE MORE PEOPLE LIKE SAL!!!

I waited 3 weeks for a comforter 1 week for someone to reply to my calls and then was charged 73…read more(their price for a queen) for a twin size