Had 25 year old handmade drapes that came out like new!read more

This review is specifically for the laundromat side of the business. I have not recently been to…read moreany other laundromats in the area, so I have nothing against which to compare. But this Cudney's certainly impressed me. It was brightly lit and warm, and for a self-service laundromat, it was also very clean and well maintained. My mom has been to other laundromats in the area (beyond the Cudney's cleaners), and she likes this site much better - very few machines out of order (and when they are, they're marked), and she's never had a problem with close smelling off after being washed here (she has at others). It does seem to me that for a laundromat of this size, there weren't enough chairs for customers to sit. Also, I was not aware of a bathroom on site. I guess you have to walk next door to Stewart's?

Conveniently located on Balltown Road in Niskayuna…read more Excellent & timely workmanship, friendly staff. Do alterations as well.

Quite decent dry cleaners tucked into the somewhat inconvenient corner shopping plaza by Balltown…read moreand Nott, across the street from the Niskayuna Co-op. We've used them four or five times now after having an awful experience with the other nearby dry cleaner, and so far so good. Things have been clean, on time when promised, haven't been ruined, and the pricing isn't bargain but it's fine. I give them extra credit for knowing their limitations: another piece that had been ruined by the other cleaner was in an uncleanable condition, and they admitted as much before taking our money to try to clean it. Places that do the cleaning themselves tend to know this stuff much more than the ship-off-to-cleaning-plant storefront operations. We haven't tried any tailoring/alterations here as yet, but they do them on-site. I'm giving them four stars within the category of dry cleaners largely because every other place has been a two or a one thus far, so you figure within same-class they're well above average.

they also are so efficient and provide such care We always…read moreknow we can count on them even last minute . appreciate their care and time highly recommend an VERY well priced

Really nice, hometown folk. Their work is stupendous, they are polite and professional. And the…read moreprices are more than reasonable. Five Star Cleaners has my vote. PS The pizza next door is pretty darn delicious too.

Terrible. This is my 3rd time back for a comforter. Asked to pay a little less since it's my 3rd…read moretrip and the lady behind the counter says "we have lot of king comforters 5 dollar only." I don't give a sh*t how many comforters you have if you can't do the job don't take peoples comforters that they sleep with every night. Last time at this joint NO DOUBT.

Needed to have a suit tailored. Lady there is great! Also had it cleaned. . Service was fast…read moreand suit was perfectly cleaned and wrapped up nicely. Has been our go to for all cleaning and tailoring needs.

I have been using this cleaner for five years. The service is fast and I have never experienced any…read moreissues. I commute to this cleaner from my hometown 10 miles away its that dependable. Time to time you can also find coupons. The fur neck is a slight extra charge but it always looks fresh never clumpy. My most recent visit I asked if the metal claps coat hanger inside the jacket could be reattached because one side had loosened. When I picked up my peacoat the clasp was attached no additional charge .

I have been using this dry cleaners for over 18 years and have never had any issues. they are quick…read moreand do a great job with all my suits, dresses and outerwear I have brought in. Very friendly and professional from all my experiences.

The wait time and price was too much for what was done. There was zero transparency and poor…read morecustomer service.

40$ and 3 weeks for a zipper. I could have just bought the same sweatshirt for less. bad customer…read moreservice, I do not recommend

My experience with this place is much different from the previous two reviews. However, I have only…read morehad dress suits and formal overcoats dry cleaned so perhaps they are better at some things than others. I have found their customer service to be excellent. Whether it is the owner or one of their younger employees, I have always been treated with respect. In fact, I once asked the owner about how the process worked and he invited me back to wander around and he gave me a tour of the place! Their service was fast, my clothes always came back clean, and I thought that their prices were reasonable. Getting into and out of the tiny plaza during rush hour isn't always easy, but beyond that I have no complaints.

If you want your stuff ruined please by all means come here!…read more I brought in a quilt to be dry cleaned and they ruined it. When I came to pick it up a week later.......??? Weird cause they didn't send it out somewhere they cleaned it on premises. Anyways....so when the guy gave it to me it was all wrinkly and had a funny smell and the inside filling was lumpy. I complained and he kept it another week and he said he could fix it.... A week later still the same! I had to get rid of the 100 dollar quilt that was less than a year old. I will never ever go back to that dirty dump again!

They are very friendly, nice and patient. I love the lady who work there. However I'm really upset…read morewhen I see my husband take his over than a hundred dollar shirt back home. I attached a photo here. The sleeves has big wrinkles, which is new. It is the fist time this shirt be washed. My husband told me the lady said we can iron it ourself again later. But it looks doesn't can be repaired by wash and iron again. I would love to go this place for only regular clothes wash because the nice person and convenience position. --------------- update 1.17 they offer redo and my husband took the shirt to the store 1.20 my husband see the winkle still there and they say the shirt is old, but it only be wear once. Asked redo 1.23 I picked it. And the lady said it is BOSS's defective quality. She said owner emailed me to explained, I never get it. I leave my second email, and never get explanation. In the end: Will never go this place, they lie their customer when the first time give it to my husband. They said it can be ironed well. Called Consumer Protection and Federal Trade Commission. Both confirmed the cleaners responsibility. If you have same issue, file a form on FTC.

I have been using Cudney's on Hampstead Place for several months now--everyone is so very pleasant,…read moreand truly professional--it makes it a pleasure to do business with them. Moved up here from New Rochelle, and happy we did.