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    Felines & Friends New Mexico

    3.9 (18 reviews)
    Open 9:00 am - 5:00 pm

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    Services - Felines & Friends New Mexico

    Animal shelters

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    Frankie, adopted in 2023

    I adopted Frankie from Felines and Friends in 2023 and later volunteered at the shelter. My experience was exceptional: the cats are well taken care of, the volunteers are friendly and truly care about the cats, and the facilities are clean and welcoming. I am forever grateful to Felines and Friends for rescuing both my cat and the countless other cats I saw transformed during their time at the shelter. If you want to adopt a cat in northern NM or are looking for a fun and rewarding volunteering opportunity, I highly recommend Felines and Friends!

    Miles finds great friend for life, Dede.

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    1 year ago

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    3 years ago

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    11 months ago

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    Ask the Community - Felines & Friends New Mexico

    Are you a humane/ no kill rescue?

    Hello, we are second chance, “no kill” rescue organization. We never euthanize for space or… Read more

    Do you have a list of available cats and photos?

    Yes, please visit www.fandfnm.org and click on Adoptable Cats

    Don’t See Your Question? Ask Away!

    Review Highlights - Felines & Friends New Mexico

    i never had a rude or unprofessional experience with any of the people i have dealth with in this organization.

    Mentioned in 5 reviews

    Read more highlights

    Clare Eddy Thaw Animal Hospital

    Clare Eddy Thaw Animal Hospital

    (27 reviews)

    I had an 0800 appointment that had been delayed for 3 days by thaw without any prior notice. 3 more…read moredays, after having to wait over 2 weeks, of my stepdaughter's cat having to wear a collar and bleeding from his ear onto walls, floors and appliances when it was off. That's bad enough. I was 15 minutes early for the appointment, first in line, and checked in via text message right away. When I finally talked with a tech, I was informed that the cat wouldn't be first to have his biopsy. However, they did his procedure first. Total time here two hours, which is acceptable.

    Today I took my cat for her rabies shot, to Thaw Animal Hospital. Things did not go well…read more Upon arrival, I complied with the sign in the parking lot and stayed in my car, and sent a text with my parking spot number. I received No acknowledgement of the text message I sent when I arrived. After waiting in my car for 15 minutes I went inside. I received No greeting acknowledgement from a woman sitting at the desk, focused on her computer. When I approached to get her attention, her dog, behind the counter, barked at me and stood up on his hind legs, with front paws on the desk. We discussed prices for two shots, total $95, which I agreed to and sat down to wait. After 15 minutes a young woman came out and told me the price was actually $105, that prices went up in February. I asked if there was leeway for a senior on low income. She gave me a flyer to a place that charges $35. I asked if there was a person with authority to give me that price without me having to go somewhere else. I was told the manager was in a meeting for another hour. I went to tell the receptionist she got the prices wrong. Her dog barked at me again. I went home and wrote this letter. Not happy that: I got no response to my checkin text. The receptionist ignored my arrival, and that her dog barks at me. Receptionist quoted me the wrong price. Prices are lower elsewhere and I was not preinformed. No manager was available to talk to. Will make plans Not to come to Clare Eddy Thaw Animal Hospital in the future. I hope this letter serves to help you train staff to be more responsive, and to prevent them having a dog that barks at customers.

    Santa Fe Tails

    Santa Fe Tails

    (39 reviews)

    Great dog daycare, and had a great experience with the training class too. Hannah is very…read moreknowledgeable about dog behaviors!

    I tried to get my dog Geoffrey into this Doggie Day Care facility. It was an unbelievable…read moreexperience. The first day I called, they asked what breed he was and how old was he. I told them he's a German Shepherd and I didn't know exactly how old he was as he was a rescue. She said they'd call me back. They didn't. So I called again the next day and the girl on the other end started asking the same questions. I told her I'd already been through that. She told me I'd have to get a letter of reference from whatever shelter or rescue he came from. This seemed odd as I never had to do this with my other dog, also a rescued German Shepherd, at this place or at Wags and Wiggles in Tustin, CA or at Camp Bow Wow in New Orleans. I've never heard of this being a requirement ANYWHERE. So I called the director of German Shepherd Rescue of Orange County, and she shot off an email outlining his background and attesting to his sterling character that same day and which I forwarded to them immediately. So the next day I waited. And waited. At 1PM I called them. I told the girl they had received the required reference email. She told me that the manager hadn't read her email yet. Say what??? How would the girl behind the counter know whether or not the manager in her office had read her email? And it was 1PM and they open at 7AM. So again I was blown off. I suspected that this was a case of discrimination. So I called a friend and asked her to call and say she wanted to put her dog in their day care. I told her to tell them what I had told them except say her dog was a Golden Retriever. She did and the girl told her they'd be happy to set up an appointment right then and there. Infuriated, I called again and said I wanted to speak with the manager. The girl said: "Oh...this is Claire... " I said yes this is Claire and I want to speak to the manager!!! She put me on hold for about 5 minutes. Then the manager came on and said that she had received the email from GSROC and told me we could come in for our "evaluation" at noon the following Thursday. I'm thinking they believed requiring a letter of reference from a shelter or rescue would stop me dead in my tracks. Most public shelters are too big and busy to do this. Probably many rescues as well. They didn't bank on GSROC being as classy and professional as they are or that I volunteered with them for years. So now after all of this hassle and marching into a brick wall, I canceled our "evaluation" appointment. They only gave it to me because they knew I wasn't going to let it rest, and it's likely they'd reject my dog regardless over whatever preconceived prejudicial issues they obviously have. Shortly after, I took Geoffrey to Paws Plaza. No appointment was necessary. He was welcome anytime. They do an "integration" with new dogs which I'm sure is much like Santa Fe Tail's "evaluation" but it just sounds more accurate and less pompous. The people were very nice, he passed with flying colors and had a great time. I was very impressed with this place! Dealing with Santa Fe Tails had been such a negative experience. I would never do business or entrust my dogs to them again. And as far as Joey P.'s worn out rebuttal to their many negative reviews: "SF Tails does not feel Yelp is the most productive platform for communication and encourage all of our clients, current or potential, to interact with us directly so we can continue to cultivate a positive experience." I DID interact directly which is precisely WHY it was such a bad experience!

    Kindred Sprits Animal Sanctuary

    Kindred Sprits Animal Sanctuary

    (5 reviews)

    I volunteered at Kindred for over a year, and oh how I wish I could give it a great rating! What…read morepeople see when they tour is not at all the whole story!! When new people visit, the animals all perk up - like all dogs everywhere they are happy with attention and treats. But in off hours, those same dogs are often suffering with loneliness and/or physical conditions, because management - Ulla - treats the animals very unequally. Favorites get great care, others not so much, sometimes to the point of neglect or possibly abuse. Ulla is a wonderful person who has done a lot of good in her life, but she's become too set in her ways and opinions and rules the place like a tyrant. Staff are routinely yelled at, volunteers are manipulated, secrets are kept, it's all just unfortunate. Everything looks run down because that's how she solicits more donations, not because there is no money - according to NM state websites, the organization is sitting on over $1 million. I can't offer support until there is a change in management, despite the wonderful cause and despite how much I miss those sweet sweet animals.

    I was raised in a house full of animals, but like many of us was lost when it came to dealing with…read morethe inevitably of their failing health and eventual death. Touring Kindred Spirits, meeting the animals, learning their stories and seeing how these animals are given the opportunity to truly enjoy life, be loved and be part of a community even at the end of their life left me awestruck. Many of the animals had dreadful backstories and living out the rest of their lives at this sanctuary seems to be the beginning of their lives. Should we all be so lucky to be cared for when we are helpless, abandoned and deemed a burden for those around us.

    Felines & Friends New Mexico - animalshelters - Updated June 2026

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