I've been coming here since last year since ive been trying to find a doctor and treatment that…read moreworks well for what I've been dealing with. Man it's been a ride of a lifetime. Between my old doctor and the new doctor. I eventually got dropped by the old doctor as they said not so nice things and false accusations. I eventually switched here to fully get the treatment and pursue TMS. Zeke was super helpful for the last 5-6 months to finally when it got approved because UHC is trash. Basing it off false information. I had to eventually file three complaints against the insurance company to get them to get this approved talked to their doctor and now since ive been doing treatment and im finally on the right appropriate dose for the other things I've been dealing with I just feel like it's much better end enjoyable in life than it used to be. I am just really glad Zeke helped advocate for me and of course I had to push it up further to get things done because they clearly (UHC) was not reading my documents. It's nice to have a doctor and office that has really helped me through this process and to be able to have a doctor that listens as well. The prior one who i used to go to would just never give it enough time for things to work and I am very sensitive to medicines and im very self aware of what I need due to not being my first rodeo and not blindly trusting as that lead to me being sicker and hospitalized. So far not been hospitalized from my time here as they have listened and been there through the process. Im just glad im finally being listened to and given the support I need to manage everything.

I gave them another chance and I am so happy I did. My new doctor is a wonderful woman who just…read morecame back to the practice. She really listened! I actually felt cared about.

Excellent visit. Even though the place was packed with people waiting to be seen, it wasn't but a…read more20 minute wait to be seen. The check in nurse was great. The Doctor was through'll and diagnosed my condition. She completed a referral for an X-ray and sent scripts to my pharmacy. GREAT JOB!!!

if you want quality medical care go to a different urgent care. its been over a week and i have…read morecalled twice to inquire about my chest x-ray results. unprofessional subpar care

Dr James (I think he's an FNP but it is just habit for me to call my provider Dr) was thorough,…read morerespectful, and provides great medical care. My old Dr would make me book an appointment every 3 months to refill prescriptions. At men's vitality center they gave me 3 month prescriptions plus 3 refills, a whole year worth. Even if the per visit price is a little higher, it is still cheaper in the long run because they don't waste your time with unnecessary visits. I am having my hormone levels tested by them and may consider TRT (testosterone replacement therapy) if it is needed. I feel very comfortable with both the staff and Drs here and would highly recommend Men's Vitality Center to others. also, the Dr and staff went out of their way to make sure my appointment was free under my insurance paid annual checkup. So take other reviews with a grain of salt.

I visited this place in early January. It appears to be their policy to charge new patients--even…read moreinsured patients--the full cost of a visit ($260 at the time I went) regardless of the discount negotiated with your insurance. I was told that the difference would be refunded to me once they had an explanation of benefits from the insurer. After several weeks passed, I called and asked again about the refund of the difference (about $110 in my case): Would it be refunded to the credit card? Would it be held in account to apply against future visits? The woman I spoke to said that there is no one in the office who understands how the insurance discount works and they could not help me. No in the office understands how negotiated insurance discounts work! Their words. Instead, she suggested I email the owner of the business and gave me an email address. Okay, this is very strange, but fine, I emailed the owner. Three days have passed with no reply. I can't say I am surprised. I now suspect that this business intentionally over-charges new patients the full cost of a visit, despite insurance discounts, and simply hopes that customers will now bother to collect their refund. I will say, the nurse that saw me way very nice and seemed competent (I'll also mention I was not told when I booked the appointment that I'd be seeing a nurse; I specifically made an appointment to see Dr Evans) and that the staff I spoke to were polite. Unfortunately, that doesn't make up for their awful business practice. I will not be returning (as a patient) to this place.

I have a lot of experience with various ENT practices, and most of them are generally unfriendly…read moreand uninformative. However, this place changed my mind about that, they are so kind and helpful and nonjudgmental. I felt sick during an appointment and the staff with the extra mile to make sure that I felt OK enough to get through the appointment without any shaming or rushing me! I highly recommend this practice and will be returning, I had a fantastic experience with the doctoral student there as well.

Be very careful if you use this clinic, as their billing/insurance practices are VERY suspicious…read moreand warrant review. After obtaining a medical hearing exam from a physician showing that I need hearing aids, I contacted Sonoran ENT for an appointment to discuss purchasing the devices from them, as they are a "preferred" provider for my insurance company and my insurance would cover $5000 in cost for the aids with no "out of pocket" to me. Sonoran ENT office staff informed me at the time I made my appointment that they would charge me $100 for my appointment, but that amount would be credited to the cost of the hearing aids when I purchased them. My appointment with the audiologist consisted of her showing me a brochure with her recommended choices and the costs of those options (all in excess of $4,000). When I told her that my insurance would pay up to $5,000 towards the cost, she warned me that often they (Sonoran ENT) are only paid $3,100 by insurance companies, and since that amount does not cover the entire cost of the hearing aids, the customer must sign a document at the time of ordering stating that they will pay the balance. I left the clinic and immediately contacted my insurance company and verified with them that my benefits would cover the cost of the hearing aids up to $5,000. The insurance representative called Sonoran ENT and spoke to the office manager to assure her that my policy would pay for hearing aids costing up to $5,000. The office manager informed the insurance representative that they (Sonoran ENT) are only willing to invoice my insurance for $3,100, and if I want to buy the hearing aids, I need to sign the document promising to pay the balance out of pocket (which in this case would be a minimum of about $1,400). The office manager stated that if I am not willing to do that, then I should not buy my hearing aids from them. What I learned is that it is not my insurance company putting the lower benefit amount on my purchase. It is Sonoran ENT manipulating the process to benefit their bottom line. Also, I paid $100 to Sonoran ENT to be shown a brochure and to be told: "Sorry, we will only take part of what your insurance will pay for hearing aids, and you have to pay us the balance." Make sure you ask questions up front about their billing practices. I feel completely cheated out of $100. I did immediately contact another clinic in town who was more than happy to contact my insurance provider to verify the $5000 coverage amount and to fit and sell me a pair of hearing aids that are priced within that benefit amount and will be paid 100% through my policy. CAVEAT EMPTOR!!! There is something fishy with the insurance billing process being conducted by Sonoran ENT.