Serge was very thorough, professional, patient, and explained well what the issue was, and what my…read moreoptions were. He could fix it, but advised it was not worth the cost of repair. Really in gendered trust in a repair person.

5 star service! The company is extremely well organized and techs are well prepared. No "we need to…read moreorder parts and come back in 3 weeks" drama. They even had the COI ready to go and immediately sent it to my building's management! Sal and John are a treasure and while I hope my fridge doesn't break again for another 20 years, if it does they will be the ones I call.

Service was excellent. Price was reasonable. Service man was clean and tidy. I would recommend this…read morecompany.

Came a few days after I reached out for assistance and came on time. The repairman was very…read morecommitted to fixing my fridge and got it done same day. Highly recommend this company for fridge repair.

Highly recommend Eli for washer diagnosis and repair. He was friendly, on time, professional, and…read morevery prompt with communication. He patiently explained everything, gave honest suggestions, and took direction well throughout the process. Smooth and stress-free experience overall.

Very responsive and polite. They were able to provide the insurance documents the building required…read moreand fixed the problem right away.

If you have any Viking stove needs, I highly recommend NY Viking. I submitted a request late at…read morenight and they gave me a call first thing the next morning. I had mentioned to them that my building had strict requirements for insurance and Sal sent over a COI within less than 24 hours of our call that met my building's approval. Sal was very responsive over the phone and scheduled an appointment for a 2 hour window. Alex, the technician came during that time window and also gave me a call 20 minutes before his arrival to give me a heads up. I love how communicative the entire NY Viking Team is. When he arrived, he made sure to cover his shoes with blue covers and he was able to quickly diagnose that my oven door needed new hinges and gave me the price, which I agreed to before he then promptly fixed everything. For folks who want peace of mind that their oven will get fixed and don't have these technical skills, I definitely recommend giving NY Viking a call.

I called at 12pm about my oven igniter on a Saturday, Steven was here by 12:30pm, all fixed by 1pm…read more Thank you so much!

very professional kept in contact…read morearrived on time put on booties quickly diagnosed problem and even had part in the truck to fix the problem

I would not hesitate to recommend this service company. They are incredibly responsive. They made…read morean appointment and not only gave a window of arrival but, additionally, the day of they sent an updated shorter window of arrival. The service men were respectful and efficient. The problem was diagnosed and repaired. Amazing service.

My Bosch oven igniter was broken. When I called, Eli was upfront about the total cost (diagnosis,…read moreparts + labor). He was able to narrow the window and tell me when he could come when I texted in the morning and arrived on time. He was knowledgable, friendly, quick, clean and did the job! Thank you!

Highly recommend their repair service, provided consistent and timely communication regarding their…read moreservices and when they could come onsite. They provided great value and clear explanation of next steps.

Great work from Anton, a member of Tony's team. I used Tony's to install two AC box units and…read morebrackets. Anton was timely, professional, and kind. He went above and beyond by cleaning pieces of the machine as well as the filters. Well priced and very responsive. I would defiantly go to Tony's Hand again. Highly recommend. :)

Amazing very efficient , quick and clean and fast work. Very couriers and efficient.read more

Amazing Job! Quality was impeccable, cost was reasonable, and very timely…read more They were able to repair my HVAC without any issues. Thank you! I strongly recommend them!

Fusion has worked on my Carrier rooftop unit as well as my walk-in freezer and cooler. They've been…read moregood in their communication and scheduling and the tech Serge is a top shelf pro. Fusion has completely won my confidence and I'd recommend them with no hesitation to anyone in need of work on their commercial equipment.