F & D contacted me within 15 minutes of submitting an inquiry. They were very courteous and helpful. However, they do NOT offer repairs for decks that they did not previously build. So at this time, I will not be seeking their services. However, after a follow-up estimate for repairs with another contracting firm, I may come back to them. read more

I called them up and the receptionist lady was super helpful. She worked with my chaotic schedule to get me an appointment quickly. Jake came out to take measurements and went over fencing options. The entire process was seamless and easy. I recommend their team to my neighbors and family. read more

A.J. Fence & Deck did a great job. They were fast and on time. Very professional; I would recommend them to anyone.

Great service! We had an issue with our deck that was installed several years ago by Fence & Deck Connection. They came out right away to determine the problem, and fixed the issue in a timely manner, at no costs to me. It's nice to see a company stand behind their work and honor their warranty without a fight. Great service, great company! read more

Very professional and friendly. I stopped by with a small piece of fence that needed replacement and they were great. I'll be back and refer them to friends. read more

I copied this testimonial off their website because, well, it's ours. Read on! We had our lovely vinyl fence built by Fence and Deck Connection in 2006. Not only are we impressed by the quality of the construction and material, we are extremely pleased with the follow up services provided by the fence team long after the project was completed. Never had we experienced such commitment to service from any other contracting company. Since the completion of our fence in 2006, Ben and his fence team had returned to replace parts and offer their assistance at no cost. They responded promptly to our requests, always with commendable professionalism. We recommended Fence and Deck Connection to many of our friends. Upon our referral, our next door neighbor had their fence built by the company recently. They are extremely satisfied with your team and the quality work they've done on their fence. We will definitely not hesitate to contact them for our future projects. read more

High quality fencing, knowledgeable sales people, and a great installation experience! Andrew Vidulich was our sales consultant. Andrew was very knowledgeable, courteous and responsive. They even handled getting the necessary survey and permitting done as part of their full-service customer experience. The installation crew was also great and left no mess behind. My wife and I would highly recommend Andrew and the Fence & Deck Connection team. Anyone who wants a quality product, installed right, and at a reasonable price should call them first! read more

The fence turned out pretty good, some gaps because of our slope but that was explained to us. However customer service needs some work. No one contacted me about an installation for a date after two weeks of Steve emailing me about being the sales manager and that our fence is in production. I had to contact them for the date. It felt like they just take your first installment money and forget you exist. When the job was done. No one came to tell us that it was completed and no final walk through. Pretty much the crew left the keys in the fence and left. read more

AWESOME COMPANY with AWESOME CUSTOMER SERVICE & SATISFACTION Waited a little while to post this review to make sure I was happy with everything. It's a little long, but they deserve the praise. It started with their rep that visited my house, Kevin, to go over my project and give me an estimate. I had an issue with my previous fence and the gate swinging out, hitting a hill and getting stuck. Kevin suggested to instead have the gate swing in. It would seem like a simple solution but one that neither I or the other two representatives from two other fencing companies thought of. When it came to pricing they were very respective in the overall price & financing, but what stood out was their warranty above and beyond the other companies. The installed fence was exactly what we wanted & done in a timely fashion. It is very well-built from quality materials. So you may ask yourself what makes them so awesome? All they did was what they were paid to do. Well that's not the entire story, during the installation process there was an inadvertent accident by the crew that caused severe damage to my water heater that required an emergency repair. Fence and deck connection immediately rectified the situation and paid for all costs involved without arguing or fighting over the incident as many companies would have. Their customer satisfaction is absolutely outstanding and I would highly recommend them to anyone looking for an outdoor fence or deck project. Ask for Kevin, you won't be disappointed! read more

This company does not stand by their workmanship and warranty. The deck they installed for us has structural problems. The deck slopes toward the house instead of away from it. Every time it rains we get water leaking into our family room, ruining the carpet and sub flooring. We've had them out 4 times, each time they made excuses, shifted blame, and did nothing to correct the issue. Blaming others; however, they furnished and installed all material. read more

I know this sounds a little silly but growing up I always wanted a white picket fence around my home and today my dream came true due to your company from the first contact everyone has been the best experience with any company I've dealt with I will recommend Fence &Deck to everyone thank you so much. read more

Appointment set via Home Depot. Received email confirmation of appointment date and time. Stood me up for my estimate appointment, and lied that they called me. I couldn't ever do business with a company that's unprofessional. read more

A picture paints a thousand words. I was on a tight budget but needed to fence a portion of the yard within a historical property for my dogs. We were able to work together through five iterations to get a reasonably sized yard, using the approved fence model with mesh to contain the pups. If I could give TEN STARS I would. This company is extraordinary. read more

" I respect the professionalism I received from Steven Nehus and Fence & Deck Connection. During our process of choosing a contractor to build our deck we reached out to several companies. Steve was the only one to stay true his words and come by physically and give us an estimate. It showed that he and Fence & Deck Connection are respective of their clients. The work was also done in a timely matter. " read more

This was my first major project in my 60 years on the planet- a long staircase from my house to the river on a very steep hill. Fence and Deck Connection helped me every step of the way (pun intended!) and were simply the best! From start to finish they answered all of my novice questions. The work they did was amazing! They overcame significant structural issues without batting an eye. My neighbors were complimenting the project for weeks after it was done! A couple weeks after the project was completed a horrible storm caused another neighbor's tree to destroy a portion of the stairs. I was surprised that the stairs held up so well given the size of the tree and the violent storm. To my surprise and complete joy Fence and Deck Connection came out almost immediately and fixed it for free. They said customer service was more important than money. Who does that??? Fence and Deck connection does! I will absolutely hire Fence and Deck Connection for any future project! read more

Fence & Deck Connection - Stairs - Fences & Gates Near Me - Millersville, Maryland

This company provided for me a great experience. Dawn Ferguson was great at answering all of my questions; even after business hours. Dave and William were professional and accommodating and worked above my expectations. You knew these guys knew what they were doing. This has been a great experience and I am glad that I chose to go with this company out of the many Estimates that I received. This company reminds of my favorite quote by C.S. Lewis, "Integrity is doing the right thing, even when no one is watching." Thank you Fence & Deck read more

The folks at Fence & Deck have made me into a fan. Once we all got past the bumpy initial communication problems, F&D went the extra mile to ensure that, even for what was a rather small fence repair project, they kept me updated. Inspection of the completed work proved that they also have excellent install crews who are professional and do a good post-install cleanup of the project area. read more

This review is in addition to the 1 star rating I standby. They would give an explanation that makes me look wrong. They forget to mention there was two associates who did not communicate with each other. One told me he would take the survey (not play) I provided both to the office and let me know my boundarie, he did not and he lost measurements figuring the other associate would do it. Still dont recommend this company read more

I received a quote from one of their salesmen, Andrew, a couple weeks ago. He was nice during the visit and gave me a price for a full deck, which also allowed me to chose between black or white balusters at no additional cost. I told him that we were still in the process of receiving quotes and I would let him know once we made our decision. A week later he called, and emailed me, to which I informed him that we received a more competitive bid from another company and were leaning in that direction, but i appreciated all his help. He then responded by saying that his customers are typically weary of companies that rework bids to beat out competition after quoting a higher price. But that he can present the competing offer to his "manager" to see if he can offer some sort of discount. I told him that a revised bid was not an issue for me, but if he could compete, great, if not, no worries. A few days later he emailed me again and said he was with his manager and asked for the quote from the company. I told him that i have not had to do that with the other companies that were working to to gain my business, but since i liked him and his company, that i would send part of the bid and extract the company name and other proprietary information. Once i sent the information, then told me that it was not detailed enough and that he was "including the black balusters" in his bid and the competitor did not. It was a very accusatory tone, and it felt as if he was accusing me of lying and that the bid was not real. Which is odd because i was obliging his request in order to give HIS company business. I told him that i was editing the bid to remove information,which was done via screen shots from my iPhone while at work. So some parts were edited out due to that. Ultimately, I ended up telling him that this process was becoming far too complicated and that if he wanted to revise his bid, that would be fine, but I would not be providing any more information and working to defend myself. Also, that although text does not provide context, that I could sense the frustration in his emails. The fact he said he was now "including" the black balusters, when in reality he told me that they made zero price difference and it was just about preference, told me a lot about his dishonesty. I also let him know how disappointed i was and that i had not experienced this issue with any of the other decking companies, and that I would not move forward with his company after this exchange. The fact that he said he wanted to compete, then expected me to provide proof as if I was lying felt very disrespectful and his tone became more aggressive. The burden of proof to beat out a competitor should not fall on me. If he did not want to revise the offer, then he should say, "sorry that is our best price, but best of luck with the new deck" which would have been much more professional in my opinion. But instead he wanted to argue with me and basically insinuate that I was lying or that we were not comparing apples to apples. I kept my emails professional the entire time and would say things like "Happy Friday" etc..... but his were much more direct and not as friendly, which is strange considering he was working to gain my business, not the other way around. I repeatedly told him that if his manager could not revise the bid, that it was not a problem and wished him the best, but he ignored those comments and pushed forward. It was a very disappointing experience, given that we started off in a good space. But when he realized that a competitor could offer a better price, he could not accept it. Very odd....... to say the least. read more

This is a great company, within 15 minutes of me requesting a quote a woman called me to schedule an estimate. Kevin was my estimator and he was great. He was very professional and took the time to answer all my questions. I will definitely call them again. read more

The new fence is great! I enjoyed working with Steve on this project. He was very knowledgeable and helped me make choices that were best for my needs. My yard is an odd shape, with a hill and one narrow gate spot. Fortunately these things were not at all a problem for Fence & Deck Connection. The fence looks beautiful and most important to me, it keeps my dogs safe. read more

Awesome Company!! We are in love with our fence and the company! David K. from Fence and Deck Connection met us at our home in Southern Maryland and took very detailed measurements of our lot. He went over the product selection with us and made suggestions. He was great, very knowledgeable. The company made the entire process so easy. I arrived home after work one day and my beautiful fence was nearly complete! A week later, Bob was out at our home to complete a Quality Control check. This company IS ON POINT!!! I can only say positive things about this company - from the entire staff, to the pricing (completely competitive), to the craftsmanship (I thought my fence rattled and they were at my house the next day to check it out!!), to the customer service. Every aspect is wonderful. Our neighbors have even been so impressed with the look and quality of our fence, that they are now contacting Fence and Deck Connection!! We have had complete strangers drive by and stop to ask about our fence. It's amazing! You won't be disappointed! I'm glad we made this investment, it will no doubt last a long time. read more

The past few years we have completed a fair number of renovations around our house. During this time, we have come across business that have been criminal (stole our $$), been ok, better than average and exceptional. I can honestly say Fence & Deck Connection falls in the EXCEPTIONAL category. Our journey with F&D began with me filling out their online forum. Jeff W soon emailed me back and we set up an appt. Our sales person was Kevin B and he was very thorough and took the time to explain everything and answered our questions. He even replied to emails outside normal working hours. When he left one felt confident that the work that was to be done was going to be done to a very high standard. What really surprised me was the price. We had quotes form 3 other businesses, and they were not really that close. 1 was close but the contract was vague, so not well put together like F&D. I talked to Kevin about time to get the fence installed, he stated 2-4 weeks. I explained we had been told time-frames from other salesmen, then you put down the deposit and expectantly, the time frame given was much longer. He assured me that was not the case and put me in touch with Cheryl T. Superb lady to chat with and she assured me they had been meeting that 2-4-week window, even in their busier parts of the season. True to her word, once we signed the contract and put down the deposit via credit card (which happened quickly) the fence was installed in 13 days. They (Kevin and Cheryl) listened to that timeline concern and got the job done exceptionally well, just exceptional customer service. The appointed production manager for the install of the fence was Francisco C. To no surprise another outstanding gentleman. He came to the house at the arranged time and we walked through the process again, laid out the fence with flags (so one does not have to be home on install day) Again answered my questions, went over what takes place on Install day, just an outstanding fellow. Day of the fence install, the crew of 3 and Francisco should up around 0830 and quickly got to work. I have cameras all around my house and I checked up on their progress throughout the day and I can attest that these 3-gentleman worked very effectively and were very proud of their work. I was amazed that they were about to complete the whole fence in 1 day. So fast is good, but how did it look? Amazing, super straight, level and sturdy. Very impressive work. I would like to thank Jeff W, Kevin B, Cheryl T and Francisco C and the fence crew for an outstanding experience. They all listened to our concerns/questions and not once did they drop the ball. Sorry for this lengthy review, I feel if a company takes the time to provide quality service, the least I can do is take the time to write a review. I know this review may sound too positive, but it truly has been an exceptional experience from start to finish. read more

I had Fence & Deck Connection come up and install a new deck at my home. I wish I could give more than 5 stars for Fence & Deck connection. They were absolutely outstanding. They worked hard, were very thorough, and did not waste time. They were professional, incredibly hard workers, polite, and everything you could possibly ask for. I cannot recommend them highly enough. Ernest Stalder read more

Thank you Yelp for helping me to find this deck installation company. Contacted them for a 2nd story, 500sq ft. deck for our new home in Silver Spring. Dave King came out to do our estimate and was super friendly, on time, and professional. Made great recommendations to help us in the process. The work started a few weeks later once we closed on our new home. The team of 5 guys, lead by Eddie, were excellent and worked from sun up to sun down. I was amazed at the amount of hours they put in each day. Eddie was so professional and kept us updated in the process. The entire deck was finished in 4 days, one day shy of what we were told it would take. I highly recommend F&D Connection to anyone looking for a new deck! read more

This was the kind of contractor experience you pray for. We contacted F&DC directly and were met with professionalism from the sales floor, through the project planning, permitting process and construction phases. Each employee takes his/her job seriously and commitment to quality is evident throughout the entire process. They came out, walked the property with us and discussed options and cost. They weren't the cheapest, but they weren't the most expensive estimate we got either. I'm fully confident that this investment will last a long, long time -- especially backed up with their warranty. We aren't talking about pre-assembled panels, here folks. This fence was built on-site, along with a trellis, and an 8-foot wide double gate. Everything hand cut, and assembled here. A few weeks later, their quality-control inspector came to see if we were happy. I mentioned that I'd prefer to have the gate latch on the other side for ease of use. It was changed out this morning, in 20 minutes. The entire fence/gate/trellis is beautiful. I could not be happier, both with the crew and with the process. read more

This company did a bad job on my deck. Brad and his guys Destroyed my brick wall. I have the deck popping up so I call the office and no one return my call so I call Brad and he don't want to help he told me to call the office he don't have anything to do with that but he took my money and press me to pay or he going to take me to court and I was not happy with the work but he didn't care. Don't let this company do any work 4 you. You will regret it. read more

(I copied this from my Google places review; these guys deserve the good press) These guys are great. Everyone is really friendly and they really went above and beyond to help me get my project done. I was just ordering some parts for our chain link fence to keep a dog in. It wasn't even a huge order or anything and they still went out of their way to help make sure I was happy and taken care of. Knowing that I was in a bit of a hurry, they even called competitors to see if they could track down the parts for me even faster. One part of the order wasn't right, and they resolved the issue by bringing the correct part right to me--within the hour! I had a great experience, and I don't think I'd hesitate to have them come in and do work for me. I feel confident that I'd be taken care of beyond my expectations. Oh, also, Jeff, in Materials, is totally the man! read more

I initially started working with the sales staff and namely, Kevin Bullion, to express our ideas for a tie-on fence. Mr. Bullion was excellent-- professional, friendly and helped make our decisions easily. He also provided an accurate timeline of when our project would begin, and what we would need to have ready to get started on time. Once our project started, the project manager, Steve Ghiardi, was phenomenal. Mr. Ghiardi remained accessible, responsive, flexible to changes in requests, and made significant efforts to ensure we were happy and satisfied with the finished product, making multiple trips out to our property to inspect and make adjustments accordingly. I could not have asked for a better experience with our fence installation, and the two professionals we worked closely with, made that happen. I highly recommend Fence & Deck Connection for their affordable and competitive pricing (I had gotten some quotes from private contractors as well), military discount, and their quality and timeliness of work. Thank you Fence & Deck Connection! read more

Thank you so much for the great job your guys did on my backyard fence. I left for work in the morning and returned to them just finishing up. They cleaned everything up and left behind a beautiful fence. From beginning to end your company has been completely professional. I couldn't be happier. I chose you on the referral of my brother who also got a great looking fence from Fence and Deck Connection. Thanks again for a job well done. Diana G. - Cape St Claire/Annapolis read more

Great work! Done quickly! Courteous workers. We had a basic deck built in two days with two between for permitting. In addition to the excellent service and finished deck, they beat all other bids. read more

This is a company that we refer to as an always company. They are always very responsive and helpful; always true to their word; employees in-house and on-site are always very courteous; and always perform top-notch work. We have found them to be one of the more ethical companies that we use.... and we always use local companies with local employees. Sincerely, Karen & Art Huseonica, Crofton read more

They stand by their work. Fence & Deck Connection installed a fence for us in 2000. In mid 2019 a fence post rotted at the base. I called Fence & Deck Connection and emailed some photos. They quickly got back to me and arranged for a service crew to replace the bad post and adjacent fence sections. The repair was top notch and cost me nothing (amazing on a 19 year old fence). read more

Simply put, these guys are fantastic. We hired Fence and Deck Connection this year to add a screen room and deck to the back of our house. We had a door off the kitchen that opened to a four foot drop into the backyard -- not exactly a useful feature. The sales guy came over, clearly explained our options, and mocked up a plan. We went to their showroom in Millersville to take a look at materials and talk over additional options. Everyone there was friendly and helpful! The entire project was pretty hands-off for us; they took care of the subcontractors (electrician and gutters) and the county permits. Our neighbor works from home, and told us that she was impressed with how the crew worked. They took extra care not to damage our lawn by propping up the materials on blocks of wood, which I thought was really nice. They cleaned up each day and did an extra good cleaning at the end. There were a couple hiccups along the way, but the project foreman was on the ball and made sure we were 100% satisfied with the room and deck. He responded quickly to all our calls and emails, and delivered on everything that was promised. I will admit to having a bit of sticker shock with the initial estimate (this was a our first major home project, so I didn't really know what to expect), but the money really shows in the final product. Our friends and family have been blown away when they see it! We already have a fence, but if we didn't, these guys would be at our house this spring putting one up for sure. 100% pure winners in my book. read more

From my first phone call to Fence and Deck Connection to the last section of fence being installed Fence and Deck without a doubt exceeded all my expectations with the level of service I was given. Kevin you were fantastic, it was a pleasure dealing with A Design Consultant that could answer all my questions when it came to replacing my fence and gate. Alberto's crew did an amazing job with the installation of my fence and double gate, the quality of workmanship was top notch. I would recommend Fence & Deck Connection to any of my family members, neighbors or coworkers. It was an absolute pleasure dealing with Fence and Deck Connection. Five Star Company!!! Lisa Shumate read more

They were somewhat disorganized, however their customer service was amazing! The work itself was excellent and they work quick to resolve any issues and their price was reasonable. My only recommendation is that sales representative and project manager need to have better communication. However, both of them were excellent to work with and that is why I gave them a 5-star review because it didn't hinder my fence project. read more

We could not be more pleased with our fence and especially the wonderful customer service from this company. From the quote all the way through the followup from the quality inspectors post-installation, these guys are top notch. We live in a new development with hundreds of houses being built, and have already recommended them to neighbors who are using them as well. Excellent experience! read more

We had a very nice cedar picket fence put in by these guys and we're thrilled with the results. The price was competitive with or a little better than the other quotes we received. Our sales rep, David King, was responsive and nice to work with. He was able to work up a quote for us onsite after walking the property, which I really liked. There was no "take it or leave it" pressure, just a matter of fact proposal with David there to answer my questions. For us it was particularly helpful as we already had several quotes in (after waiting 2-5 days) from other contractors and knew what the price range should be. We signed the contract and paid the deposit the next day. The crew was polite and made sure to ask us if they had questions or wanted to confirm something. They were done fencing our .25 acre lot in a day and a half despite intermittent rain and quite a bit of old root structure to deal with when putting in the posts. We hope to use them again when we revisit our deck situation. read more

I can not say enough great things about this company and their people. From start to finish -- they were respectful, reasonable and efficient. They walked our yard multiple times to make sure we were happy and comfortable with the plan. They stayed in constant contact with us. Our project was completed in a day! Very pleased with the finished product. read more

My husband and I recently had a fence build around our property earlier this year (2011). Of the 4 estimates we had, we chose to go with Fence and Deck Connection due to the estimator's solid knowledge of his company's products. The fence turned out great - we got a 5 foot fence, rather than a 6 foot because we didn't think that we would need a 6 foot fence! One thing that I wish the estimator/sales guy would have told us was how odd it could look next to a 6 foot fence (which my neighbor eventually built). Another thing I noticed was the cigarette butts that I found in my yard from the crew. There were many of them, but just enough to become irritated by it. All in all, the end product is exactly what we needed. They did a great job and I would recommend their work. read more