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    Fenton Sew and Vac

    3.7 (31 reviews)
    Closed 9:00 am - 6:00 pm

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    My new vacuum!
    Avery R.

    Amazing + Helpful staff over at Fenton Sew and Vac! When I entered, the salesman was helping someone else and he said hello to me and told me he'd go find someone to help. It was very kind! My salesman walked me through how to use the vacuum and made his recommendation for the best choice, even though it was cheaper! I loved the opportunity to shop local and was not at all dissapointed with the service. I'll return!

    I purchased this Riccar for our RV. Excellent machine for carpet and the bag has a nifty closure so dust is contained.
    Amy W.

    If you are serious about keeping your home clean, professional help and advice is a wise choice. These people know their business! Once you partner with them, you will never settle for less. Worth every penny .... and that clean house smell is fabulous. Quality vacuum cleaners are essential to me. Thank You!

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    1 year ago

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    2 years ago

    Best service and people. They replaced my damaged bobbin case very quickly. They offer classes and have a large selection of fabrics

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    11 months ago

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    6 years ago

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    2 years ago

    They are willing to help you with sewing projects. I needed help with my sewing machine recently.

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    2 years ago

    told me the do not do quilt restoration please remove their name .what more ca i say to get you to post this review?

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    Ask the Community - Fenton Sew and Vac

    Review Highlights - Fenton Sew and Vac

    The gentleman who helped me were VERY nice and told me I'd get a call in about a week.

    Mentioned in 3 reviews

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    Tacony

    Tacony

    1.0
    (2 reviews)
    2.4 mi

    I took my Journey back to the dealer. They replaced the Jack assembly AGAIN. Problem STILL exists…read more The dealer has been very nice but they can't think of anything else causing the problem. Their "solution" is to purchase a new machine. (Several thousand dollars). I asked if they would contact Babylock to see if they would help out. She said that she had tried with another customer & they would not. This is very disappointing. Babylock is supposed to be a customer focused organization. Not for me!

    Tacony is the parent corporation for many sewing items such as Babylock, Nancy's Notions and Koala…read morefurniture. My review is about Tacony and their Koala brand. Basically, the furniture is very nice but the buying experience, delivery, and customer service is terrible. I purchased a suite of furniture in March 2019, was promised delivery in 10-12 weeks and instead it took over 10 months. During that time, I reached out many times to see where my furniture was, first to my dealer (Quality Sewing in Tukwila, WA) and also Tacony directly. Each time I received the same type response, 'it's being made now, or we're waiting for a response from the factory, or it's on it's way", etc etc etc. In all actuality it wasn't being made at all. Not once did ANYONE from Koala call me to update. When it finally did ship, part of the order got lost enroute and was found in a delivery warehouse, 4 separate deliveries were made because parts of it were made wrong, one crew didn't have tools to assemble it (so they left it on the floor in pieces), and on the final delivery one piece was not assembled properly and the extension leaf support ripped off right after the crew left. It's still laying on the carpet. I wrote directly to Mr. Kenneth Tacony, Chairman and Ms. Kristi Humes, CEO on Jan 16, 2020 and to this date (Feb. 19, 2020) I have never received a response. It's clear Tacony and it's brands have some kind of internal turmoil going on and I would not recommend buying this furniture or anything from this company until they clean up their 'house'. I spent 30 years in customer service and to not even give the courtesy of a reply to a valued customer is unbelievable. I guess I'm not considered 'valued'? I own two Koala suites and 2 Babylock Ovation sergers (also their brand) so I'm heavily invested in their products. I do not think I'll be sending any more business their way and I would suggest you think twice before doing so yourself.

    Photos
    Third delivery attempt - everything left on the floor by the delivery crew who was supposed to assemble it. They didn't even bring tools
    Third delivery attempt - everything left on the floor by the delivery crew who was supposed to assemble it. They didn't even bring tools
    Photo of where the leaf was mounted using only one screw and ripped out
    Photo of where the leaf was mounted using only one screw and ripped out
    This piece of furniture came with no footrest (I ordered a footrest to be installed) Had to send this one back

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    This piece of furniture came with no footrest (I ordered a footrest to be installed) Had to send this one back

    Fenton Sew and Vac - appliances - Updated July 2026

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