Following a washer and dryer installation newly purchased from Appliance Discounters (Less than 24…read morehours) the washer was not operational after the installation. Logan (Service Technician) was dispatched. Logan was competent, professional and detailed with the service. The washer was not properly installed by the service delivery of Appliance Discounters. Without a doubt and in case of need without hesitation fully recommend PACE. Jeff McManemy West County Saint Louis, Missouri

Taking back my 5 star and making it a 1 star because Yelp won't let me make it a no star. Attempted…read moreto have the dryer fixed. Had to cancel due to family emergency. Called back to reschedule, given date and time window. No show, no call, still haven't heard anything. Will never use again.

Great local Small Family Business in Old Town Florissant. Great service and great prices.read more

After spending three hours in search of what I didn't realize at the time was a purple unicorn aka…read morestainless steel ADA height (not taller than 32 inches) dishwasher, I stumbled upon this place on the wide web. Supply chain demands have made there way into appliances and the earliest I could even find one was a ship date 4 months out. Could it be, they actually had ONE in stock. Armando had to call me back to confirm that it was not already sold and he did just what he said. Called me back and gave me the great news. Even better, it had a small dent in the back and was discounted by $125. The delivery guys were AWESOME! Popped out the dent before they even brought it up for installation and gave our office team great tips and pointers. Will definitely call them whenever I need a new appliance. Super friendly staff!

It's been a horrible experience and it's not over yet. Timelines not met, incorrect product…read moreordered, excuse after excuse after excuse! Spent $30k and nothing was right. Literally screwed up the entire order! Never ever again!

After several years of flooding in my basement and seeking assistance from multiple plumbers across…read morethe area, I finally had someone come out who took my issue seriously. Mike was my Drain Tech and he was the absolute best. Not only did he take the time to really listen to my concerns, he was empathetic as he explained to me what needed to be done. Never in my life have I been so happy about having repair work done in my home. I am really looking forward to gaining some peace of mind. Others literally just came out and did what they were asked. If I suggested something or asked what else I could do, I was always greeted with a stale response. I'm a big believer that great service comes from a persons sincerity and how they treat others. Chesterfield Service seriously passed the vibe check. I will definitely be in touch for other things.

Blake was the service technician that arrived at my home this morning to address several plumbing…read moreissues I had, faucet concerns and replacement. He was very polite and respectful while in my home, even wearing protective shoe covers. He arrived at 8:00am as scheduled and spent 2 hours completing a "Home Diagnostic Inspection" which included examining all my hot water heaters and ALL plumbing fixtures throughout my home which I was not expecting. He then presented me with a service plan at $60 per month for a maintenance plan which gave me a discount on future services (10%) and a 50% discount on the service call fee of $119.00. He also gave me a bid on replacement cost for several faucets which I felt was a little bit higher than I was willing to pay. He said I could buy my own parts but the installation charge would be higher. I told him "Thank you but no thank you". He gave me a bid for the removal and installation of the 'Insinkerator' instant hot water dispenser that I had already purchased. The bid was extremely higher than I ever expected! But, the technician was here and I wanted it done, however I only elected to have ONE faucet replaced which made the price go up! Long story short, I was charged $815.36 for the installation which took One Hour and Fifteen minutes (I provided the part). In addition to this, I was charged $119.00 for the service call fee! I paid a total of $934.36 and 2/3 of the time he was here was spent on trying to sell me a service plan for my plumbing, H-Vac system as well as my electrical needs for $60 A MONTH! Then, you get a whopping 10% discount on the service call fee! I calculated that this service call was $12.47 per minute! I contacted the company customer service representative to talk about what I thought was an extremely high charge and all she could offer was that they have to pay for gas, tools and expenses! She also reminded me that I signed and agreed to the bid (she told me this 5 times). I told her I DID agree that that was their bid and I paid it! I did not agree that it was a fair price but I did not want to confront the young technician. I called HER to discuss the issue, to see if she thought that $934.36 for 1 hour and 15 minutes labor was fair. She did! Call this company if you have money to burn but you will get your work done politely.

I've been looking everywhere for an authorized KitchenAid repair person and found the best of the…read morebest in Festus, MO! Steve Frey did an amazing job on our 30-year old tilt head classic. The repair took less than an hour and it's running better than ever! He has a new customer for life! Thanks, Steve!!!

KitchenAid mixer repair. Steve was great and did a wonderful job to get a non-working marketplace…read moremixer working great. Finding models of appliances made when things were built to last only works when people still know how to repair them.

Quality Appliance Service has been to our house for different appliance repairs. I won't call…read moreanyone else! They are trustworthy, diagnosed the problem and had it repaired quickly. Fast and friendly service!

This place is wonderful. I actually bought a new refrigerator from Lowe's about 6 months ago. The…read moreLowe's delivery guys were not able to get my old refrigerator out. They tried for about 5 minutes and said it couldn't be done. So they just left I had to return the fridge! They had also told me I would have to hook up the water supply. Well, not at Bill's! They did a perfect job! The salesman was friendly and informative and the delivery guys were amazing!! They had to work at it, but they were very smart and experienced (and funny too). They got the old refrigerator out and perfectly installed my new one plus a new dishwasher. They really know exactly what they're doing. What a relief! This is the place to go for appliances. I highly recommend! I can't say enough good things about the people there who helped me.

The team delivering the refrigerator were very helpful. They also cleaned up the shipping…read morematerials and replaced the elevator pads in the closet. I was very pleased with the service

The appliance technician we had was Jim. He was outstanding. We reached out to him and he was able…read moreto come out the same day

Jim is great. Scheduling was easy, he's pleasant and professional, he diagnosed and fixed the…read moreproblem in no time. Will be using Jim for future repairs.