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    Ferguson Bath, Kitchen & Lighting Gallery

    1.3 (3 reviews)
    Closed Closed
    Updated 1 week ago

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    Services - Ferguson Bath, Kitchen & Lighting Gallery

    Electric installation or replacement

    Electric repair

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    2202
    2906
    40279

    6 years ago

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    Molly M.

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    6 years ago

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    4 years ago

    very rude (male) employee in kitchen area. lost a big sale. walked out and won't be back.

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    Molly M.

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    Builders Surplus

    Builders Surplus

    2.8
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    I LOVE LOVE LOVE KEVIN!! He is helpful, intelligent, insightful and just an all around awesome man!…read moreI come in often with specific weird questions and needs and I only want to talk to him. That doesn't mean all the other folks I talk to aren't amazing too. I wanna say Chris? (giant man , compared to my 5'2" stature) is also kind and helpful. I will keep coming back. It's a great relationship that I will continue to cultivate! Thanks yall!

    On Valentine's Day, my boyfriend brought me to a warehouse about 20 minutes away in a part of…read moreLouisville I really haven't ventured much into before. And it was kind of romantic. We're about to close on a new home and are in need of lots of renovation materials at deep discounts. So for Valentine's Day we shopped around and made plans for our new home together -- a bit of dreaming and a bit of reality. He had heard about Builders Surplus, and what we found was aisle after aisle of basic home items. We are focusing most of our attention on bathroom and kitchen re-dos. Builders Surplus had lots of stone and laminate countertops to look at -- most in the $30-per-square-foot range. (Countertops at other stores have been more in the $50 to $80 range.) Similarly, Builders Surplus had some great prices on tile. In particular, I found large square marble-looking tile that would be great for a bathroom floor for $1.29 square foot compared to much more at big box stores, which we ventured to after Builders Surplus, providing some great cost comparisons. Builders Surplus also had a large selection of bathroom and kitchen sinks and bases for bathroom sinks. Plus, many of the bathroom sink bases are made with unfinished wood, making it easy to paint the base to fit with the bathroom. We got to Builders Surplus about 20 minutes before closing, so we were rushed to see it all. I'm holding out my fifth star for when we go back and make some very fun purchases.

    Ferguson Plumbing Supply

    Ferguson Plumbing Supply

    3.2
    (5 reviews)

    So my boyfriend are I are in the midst of home renovation craziness…read more We had been working every night after work, sometimes up until after midnight, on repairs, and then the day before our big move, we needed to shop around for some fixtures for our clawfoot tubs. An employee at Lowe's (funny enough) suggested we try out Ferguson, so right after they opened on Saturday, we walked in. But I doubt we'll ever be back. We looked around Ferguson's beautiful showroom for a few minutes, and I have to give them props here. It really is a nice space that makes you want to daydream about kitchens and baths. One of their saleswomen came out to talk to us, and from there, the interaction went down hill. She seemed frustrated with us before we could really ask her anything. About halfway through explaining that we were in need of a shower curtain ring, overflow kit and the specialty pipe to extend the shower head from the ceiling, she abruptly turned and walked back into her office. My boyfriend gave me this exasperated look, and he rarely complains about service. She came back a few minutes later with some catalogs and started hurriedly flipping through pages. She next asked us a series of questions like she was expecting us to say the wrong thing. She asked us about the measurements of the tub. I admit we should have come with those in hand, but she didn't even want to give us options. (Come to find out after talking to some other plumbing supply shops, that there are only a few options for some of these parts. We could have easily identified what we needed if she would have shown us what was available.) She told us that it typically takes a week to 10 days for items to come in. Other plumbing shops have told us three days for the same items from the same brands. I think she just wanted to get us out the door. Did we smell bad or something? It's not like we showed up in our dirty work clothes from when we were grouting tile. We are two, childless 30-somethings with disposable income, who are eager to buy items to renovate our new house -- a pretty desirable demographic really. Maybe we just got a saleswoman who was having a bad day. I don't know. But the first thing we talked about after leaving was that we weren't going back. And happily, we have since found other businesses that will gladly help us out.

    I visited the Hurstbourne Location and was immediately impressed with all of the product. We went…read morelooking for some specific lighting, but decided to walk the entrie showroom since we have a future interest in building a home. We were NOT GREETED ONCE by anyone on the staff. We passed at least (5) staff members all whom kept their head down. We didn't recieve a smile, greeting, or offering of asssitance. Could not believe a showroom could be that high end and have poor customer service. Highly disappointed and will NEVER return out of general principle.

    Ferguson Bath, Kitchen & Lighting Gallery - lighting - Updated July 2026

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