I have done remodels in the past. Jim LaValle was extremely knowledgable and responsive throughout…read morethe project, and his staff did an incredible job. I wouldn't use anyone else.

NEVER AGAIN! I have known Jim for many years, and so I decided to use him to remodel 2 of my…read morebathrooms. Almost immediately, he began making decisions without asking me first- the way the tile was laid, the placement of the shower niches, the length of the cabinets, the layout of my master bathroom shower- he would just make these decisions on his own. He never comes to the job site as he says he trusts his guys. However, when something goes wrong, he wants to place blame on anyone but himself... EVERY...SINGLE...TIME. The last thing to be installed was my "frameless" shower glass. Well, it was supposed to be frameless, and my contract states that it would be frameless, but what I received was not frameless. I have an extremely long thread of emails and texts of Jim trying to convince me that what he had put in was frameless glass with a U-channel (a frame). Of course, he tried to blame me stating that I didn't show him my vision, but isn't that something he should ask before making decisions on his own? I told him I was not going to pay my last payment, which would cover the cost of an actual frameless glass enclosure, and his response was that he didn't need it anyway. Then, he proceeded to get reassurance that I wasn't going to leave a bad review. I wasn't going to leave a review until he failed to respond (after 3 attempts) to an issue with my grout in both bathrooms. It's all caving in, and I can run my fingernail over it and it comes off like powder. I called the grout manufacturer, and they stated this was due to too much water when mixing grout. In order to refrain from getting mold issues, I've had to pay someone else to repair his guy's mess. Overall, the bathrooms appear to look nice but quality is definitely lacking. The experience was an absolute nightmare, and I will never use Jim with ReNew Kitchen and Bath Design ever again.

Ocala Kitchen and Bath designed and built our kitchen in 1993. Was more than satisfied with the…read morequality, attention to detail, and care that they put into our home. Now, 26 years later they still stand behind their work. Needing a minor tweak of our layout today, it is comforting to know that we can count on them to provide the same level of service as they did originally. Bravo!!

From the owner: As Central Florida's trusted bathroom remodeler, our highly experienced team understands that each…read morehomeowner has different goals for their remodel. We promise to listen to our customers desires to design a beautiful bath or shower that exceeds expectations. We pride ourselves in only using Top Name Brands that are American Made that we can stand behind for a Lifetime. Customer service and satisfaction are the keys to our success; we want you to feel proud of your space and excited to show it off. We also understand that affordability is important to our customers, so we offer different payment options to suit your needs.

Walked into the store and was immediately followed the whole time by an employee. After looking at…read morea few of items and trying to shop, one employee walked up to me and asked me if I really had to touch everything in the store. I then responded that I wasn't touching anything except things that I wanted to read to see if I wanted to buy it. He then responded with "but do you REALLY have to do that" and I said no I guess not and walked out. Horrible experience.

From the owner: Your destination for gadgets. read more

Super responsive, very knowledgeable. There were no issues with our new quartz countertops. The…read moreproduction team measured everything accurately and installation went exactly as planned. Most impressive: We had a very tricky angle in our kitchen layout and they were able to cut and install it in one piece. Highly recommend these guys.

After visiting 7 quartz fabricators in Gainesville and Ocala I found Stone World. Smaller selection…read moremeant I wasn't overwhelmed and they had a true remnant piece that I loved. Best part was the helpful customer service. They worked with me and made the whole process soo easy.

SERIOUSLY... RECONSIDER USING THIS COMPANY!!!! BUYERS…read moreBEWARE!!!!!! I had a very bad experience with this company. From the first day right on through the present, 2 years later. I am still fighting to get my cabinets done properly. I have a cabinet that was broken from day one. The installer promised to fix it and never did. The doors are warped and don't close properly. The light rail is also warped. I contacted the store only to get a run around for months and from one manager to another to another in the Port Orange, FL store. They can't seem to keep managers long enough to see a project through to the end. I tried contacting the owner, to no avail. The company sent out someone to inspect the warped doors and light rails a year plus later. He took pictures and sent them back to one of the managers showing the defects. Finally, after 2 years, the store ordered new doors and light rail but wanted me to pay the new installers to install the product. I should not have to pay for a defective product. The company is blaming the original installers for the warped product. They told me I needed to contact the original installers to install the replacement parts. The company is not standing behind the workers they hired. The company is doing everything in their power to not correct my issues unless I pay additional money. They also ordered the wrong granite countertop. I complained immediately but got nowhere. In addition, they bullnosed the granite countertop in my house without putting up protection for my house. It took me months to clean up all the granite dust. I went to the store countless times, called countless times, only to be brushed off each and every time. This list of issues just goes on and on and on. Now, we are in small claims over the issues. I had to give a least a 1 star, however, I would not give any.

Stay away. Hire your own contractor. Don't waste your time and money. Christina is a liar. They…read moretell you things then don't keep promises. They hire installers without vetting them. The work is shoddy at best. I have an unfinished bathroom and they refuse to give me a refund for trim that I don't have that the contractor refuses to finish and that probably won't fit due to their negligence. Tom Marina is the owner. I have requested to speak to him but doubt that will ever happen. Please, I beg you, stay away. This was at the St. Augustine store, but I think Port Orange and Ocala are just as bad as I have seen bad reviews for all of them and Christina now works at the Port Orange store. My sister's vanity wasn't even installed properly and she had to wait another week for them to come back. STAY AWAY FROM THIS COMPANY!!

I am so happy someone recommended this store to me after having a bad experience with another…read morecompany. I was welcomed by Shane Kasten who helped me and my husband select the tiles for my master shower. We were able to bring home samples and after selecting the tiles that we liked, he did recommend Robert a tile installer. Robert was amazing and did an outstanding job. My new shower looks amazing, and we saved so much money by going to Bowen tile Store. Thank you, Shane and Robert. Madelyn and Ted Kidd

After my tile guy bailed on me, Charles Bowen stepped in with his crew and tiled the floor of my…read moreentire house and a bathroom shower remodel. Their job would have been easier if I had purchased the floor tile from them in the first place and had their guidance on a couple of issues. I did get the shower tile from Bowen Tile and Charles was very helpful in making the choices I needed to make. All in all, they accomplished a very large project for me and it looks wonderful. I am very pleased, and I couldn't have asked for nicer people to deal with from start to finish.

This was the worst experience I have ever had. No communication at all. Countertop was to be…read moreinstalled Thursday between 1 and 3 and they came at 5:30 and were there until 9 p.m. and I had no plumbing. Next day the tile installers for the wallsplash came and did not bring the tiles so they sat in their truck for 1-1/2 hours and then when someone brought the tile they said they would not be able to do it because he was getting married at noon. They came the next morning (Saturday) and could not finish because they ran out of tile because apparently it was measured wrong. So I had to wait a week for the tile to come in and in the meantime one tile fell off the wall and broke and three others have scratches in them. They were supposed to be here today (one week later) at 9 a.m. and did not show. They said they came at 7:30 a.m. and we did not answer. Funny cause we were home saw the truck pull up sit there a minute and then leave. Never recommend these people to anyone. Now they say maybe they can come out later, if not it will be next week. Worst company ever!

Camille rocks. She helped me find what I needed and was super helpful. I will shop here more…read more because she made my shopping trip more pleasant. Thanks for having so many tropical items to choose from! I love this place!

Prices were outrageous is though they are closing. I…read moredidn't find anything I wanted to buy

Shout out to LORI and CHANTAL in the flooring department! It has been a long time since I have had…read morethe pleasure of this level of attentive service at a big box hardware store, but THEY were incredible! Timely, helpful, attentive and incredibly engaging! Thank you!!

Went today 8/13/2025 to purchase 500.00 in lumber ..recieved no help from employees..went to rent a…read moretruck and they asked me if I had my phone so I could scan a code and fill out the rental agreement..what kind of customer service is this .Went to Lowes and bought all my lumber and all did was sign the rental agreement and was on my way...