Needed a new over the range microwave. We knew what we wanted, called the Fruitland Park store and…read morespoke with Michael. Asked for prices on removal, installation, delivery, haul away and when it could be installed. I was told if purchased before 12, I could have same day delivery for a little more. I decided to drive up and do the purchase there. Michael was super helpful and i was out of the store in 20 minutes. all quoted prices were honored and we went home. The installer named Sterling called and gave a time range between 2 and 4, showed up at 2:30, removed the old, installed the new, tested it, cleaned up and took the old one away. All in all, from the initial phone call to the store through the completed installation was a pleasant experience. My wife and I were really surprised and thankful that everything went so smoothly. I will consider them for my future purchases.

Pete, apparently the manager, was incredibly rude to say the least. 2 years ago we bought a washer…read morehere and had a great experience. The switch board went out and we came back to see if the warranty was still good and unfortunately not. So, trying to buy something real quick to bring home same day. Pete was short and very rude when asked question. The other guy (that check us out) was apologetic, professionally and very helpful..definitely more fitting for a manager position.

My husband and I spent more than a month researching washing machines after our 5-year-old…read moreWhirlpool died. We decided on a Speed Queen as they get the best reviews for longevity. Today, we decided to bite the bullet and head out to stores that claimed to carry Speed Queen. Best Buy lists them on their website but have none in inventory. You'd have to order them and wait for delivery -- one to 2 months. Same with Home Depot. But, Ken and Kerrie's had a set in stock -- they were actually less expensive since they didn't charge for hauling away the old set and included hook-ups. But best of all -- they delivered the set to our home three hours after we swiped the credit card. Tonya handled the transaction and was so pleasant and extremely helpful. She warned us that the Fruitland Park stored doesn't service the machines but -- that's no difference from Big Box stores. We bought a washing machine and dryer, had it delivered and installed and I'm already on my third load of wash -- all in less than seven hours. As a sidenote, the last time we ordered an appliance from Lowe's, the company set up a delivery date -- and did not deliver -- THREE times over the course of two weeks. Our experience with Ken and Kerrie's (and Tonya along with the pleasant deliverymen) is ... pinch us... we can't believe what a smooth transaction this was!

A couple months ago I purchased a Speed Queen washing machine for over $1600. The owner said this…read morewas a commercial grade machine that would last for 15 years. It has lasted a couple months and now it isn't working right. It keeps spinning. When I spoke with the owner she told me to contact Speed Queen directly. They don't answer the phone. I went to their website and searched for local places to repair this machine since it's under warantee. Only one place will service our area and they can't come out for almost 2 weeks. Their driver/repair person only comes to our area every so often. I just called the store asking for help and spoke with someone who was very rude. It wasn't the owner. She told me to contact Speed Queen even though I told her nobody is there to help. She is unwilling to help me. They made their money on this sale and don't care about helping me now.

Do NOT purchase from this store! We picked up two $1200 recliners yesterday (because their delivery…read morefee is a non-negotiable $189!) and within 5 minutes of the first time using the massager we heard a loud POP in one of the chairs and the massager, lumbar, everything completely stopped working. Called this morning to let them know we already had a warranty issue. Was told that we could bring the back of the chair into the store and they'd replace it with the one ON THE FLOOR! Decided to just return both since their customer service is so terrible. Thank goodness we did because if we'd waited until tomorrow they would have charged us a 25% restocking fee to get a refund! And if we'd waited till the fourth day we wouldn't have had any recourse at all. Prices are high, customer service is terrible and their return policy is ridiculous. Don't waste your money or your time!

I bought a sofa for over $1000 and the seam is already coming undone. Badcock sells absolute junk.read more

We got our new microwave installed today by Kenneth and Justin from the Leesburg store. They were…read morefast, friendly and left the microwave clean and ready to roll ! My husband said the people in the store were friendly and knowledgeable. He was even shown a scratch and dent of the same model in case he wanted to save some money. This store has better price on the product and installation than Best But so we will be shopping here.

Excellent experience. Went in on Tuesday evening to get a new dryer and they literally had it…read moredelivered by 9am Wednesday the day before Thanksgiving no less. Price and delivery time hands down beat all of the competitors!

If you have half a day to wait in line to check out, it's a good way to kill time. I was there on…read morea busy Friday afternoon, I was #10 in line, after the same person was at the register for over 10 minutes (1 cart), Myself and another dumped their stuff and left the store. The line was to the wall at the opposite end of the store at that time. One register only was open, a girl with long red hair was wandering around doing nothing as I've witnessed her doing on other occasions. a young man was stocking so he was at least busy with a task. You have to wonder about management.

Great service ! Thanks so very much. I have been in many places. Awesome prices ! I recommend this…read moreplace !

They fixed my mom's Whirlpool washer in a timely manner. She was very satisfied with replacement of…read moreher circuit board.

On time , all proper equipment. Fast and efficient. Fair price…read more Village duct cleaning for dryer done properly.

Took my husqvarna Viking Opel 690q for service. They did a fantastic job and highly recommend this…read moresewing center. Family owned and operated and they truly care.

I needed help with my sewing project and also with my Pfaff sewing machine in doing certain…read morestitches. They have an open class from 1-4pm on Tuesdays and another day. It was affordable and the teacher, Rachel, was really fantastic at explaining and guiding. All the staff was very friendly and helpful in my various tasks on my list to do while there. Also, they had an incredible selection of thread and superior needles.

Evan was awesome....! He came in, made friends with our dishwasher and then diagnosed its problem…read morewithin the first minute. Evan then proceeded to put on a Cirque du Soleil performance as he contorted to get underneath the dishwasher to fix the issue. His Chiropractor must love him! Couldn't recommend him more highly and his cost was very reasonable...Don't tell him that or he might raise his prices!

I used Big Mike's Appliance Service in the past, and was so impressed with Evan's efficiency and…read moreexpertise. He was able to diagnose the issue (which was the switch that controls the water line) and repair it in a very short amount of time. Now for this trip, he came out on a Saturday and within minutes had diagnosed and repaired the, I think it was a conduit?,...at any rate it was the thingie that helps boost the compressor into doing what it's supposed to do. Again, I was blown away by how quickly he was able to make the repair, and the price was so fair. I highly recommend this service. Evan is clearly an expert at what he does, and honest as they come.

Requested a repair got a confirmation text for 330-430 it's 5 now. No call no show. Tried calling…read morejust get phone is busy

Telephone is always busy, scheduled time and date via their web site…read more Received text confirmation yet no one showed , still havent. Tried to call yet phone rings busy.

I am a first time gardener and in an effort to start on the right foot. I did lots of research h…read morewatched a lot of videos, Fox Farm soil is great. But pricey. So I went on the Fox Farm website and found a couple of retailers that sell them close to me. When I called, none had the raised bed soil, only the potting soil. EXCEPT Rural King! They have it and at less of a cost! Rural King has everything: . Soil . Fertilizers . Chicks . Clothing . Snacks . Planters . Gates . Buckets of all sorts . Hunting supplies & Fishing gear . Chainsaws & lawn tools The service was pleasant. Informative and friendly. The prices are amazing. It's an hout from home but no traffic. Plenty of parking. I will return.

Think Tractor Supply on steroids! This place is HUGE. My husband and me thoroughly enjoyed walking…read morearound this store and checking it all out. Kinds of things they have: 1) Plenty of clothing - work boots, jeans, tops, t-shirts, sweatshirts, jackets. Also kid's sizes 2) Feed - for many types of animals: dogs, cats, birds, horses, etc. 3) Bedding - for many types of animals 4) Gun safes, guns and ammo - they also offer classes 5) Live chicks and ducks - soooo cute 6) Outdoor furniture - think nice porch swings, recliners 7) Weed killer and fertilizer 8) Bird feeders and bird food 9) Golf carts 10) BBQ grills and they are a dealer for The Green Egg (a fancy smoker, bbq) 11) Dog adoption events - they had one going on while we were there 12) Food - a few isles of snacks, drinks, etc. They also had a nice selection of jarred items - jams, fruit, chow chow, pepper jelly, pickled eggs 13) Stihl power tools 14) Magazines and toys And even more! They have a free rewards program you can join when you check out and then just give them your phone number each visit (we did that). The staff was super friendly and helpful. We bought a few items on our first pass through. Will definitely be back if we need anything they offer. Oh and finally - they have fresh popped popcorn and warm nuts for sale at the front of the store. I resisted, but it was hard!