This review is for the Main Street Kitchen part of the store. As I see with another reviewer, I,…read moretoo, had issues with their Dura Supreme product. The quality was a problem, and it was a painful process working with Main Street. The shelves within these cabinets were terrible. I could have bought cheaper shelving from Home Depot and they would have been of a far superior quality than what I paid loads of money for with Botello's store. Thankfully my contractor cared about the quality of what he installed and made me new, quality shelving. Unfortunately the hutch had glass doors and painted shelves so that needed to come from Dura Supreme (attached a picture to show example of quality issue). 6 lots of shelving later, 2 of which were the wrong color, and I now have shelving that is ok but not great quality. Some of the cabinets arrived with a weird film on the inside and a bottom corner of the oven area was not right, and the contractor had his people fix these issues as best as they could. We had to have 3 lots of pantry doors sent as 2 lots were the wrong size. And through this all the folks at Main street were on top of nothing so it all continued to drag out. All of this started with their sitting on ordering a color sample for 2 months and when finally ordered, it was the wrong color. This meant that the color held up starting as it delayed the order. Main Street continued with sitting on things from this point to the end. We were always told solving these issues were a top priority, but they never were!! 16 months after delivery of cabinets, which does not include the lost time in finalizing the color sample, we had the last of the bits to complete the kitchen. I requested a discount given the quality issues and the burden of the kitchen completion delay, not to mention the constant follow up required to even get things moved along as they were never on top of anything. Then to be told we should be satisfied but at the same time tell us "This is not typical for the cabinet line, and I have been speaking with Dura Supreme since receiving your email." This was the response I received when I sent an email in July that listed out all the quality issues we experienced. So we should pay typical prices for what is not typical??? Back in July we were told they were working on organizing an on-site visit from the manufacturer, but unsurprisingly, many months later and still nothing. No communication, absolutely nothing. These were not cheap cabinets and we deserved better from Botello's. It is clear they don't care about customer service or the quality of the product they deliver. I am grateful my contractor cared about quality and did all that he could to fix the problems of what was delivered but it was no thanks to Botello's. I highly recommend you look elsewhere and save yourself the frustration and grief.

The store has large readable signs overhead to lead you to the product you want. If, you don't…read morelocate it the staff is very helpful and will lead you to the product you seek, then stay a while in case you have more questions, beautiful

Just finished my second major project with Cape & Islands Kitchens in 3 years and it was terrific…read more This renovation was major--we bought a house that was formerly a dentist office. Needed to add a kitchen and two full baths, as well as closets, move beam and add a laundry area. It came out fantastic. This group--from Tracey Perry's help with design (amazing!) to Mike Heinrich's detailed budget which they stuck to and Bill Schmidt's communication on every detail, it was actually a pleasant experience. I highly recommend this group. In between my two projects with Cape & Islands Kitchens I did another property with a well known, popular Falmouth builder (hint: begins with an "L"). It was a DISASTER. Do not be fooled by the lower initial numbers--you will pay in the end and the quality of work will suffer. I am so glad I was able to do this renovation with Cape & Islands Kitchens!

Perfect sentiment, Tim! Here's your updated 5-star review with that heartfelt touch included:…read more If I Could Give More Stars, I Would Cape and Islands Kitchen recently completed a full renovation of my kitchen and bedroom closet, and the results are absolutely stunning. I want to give special recognition to Scott Hodges, the finish carpenter whose craftsmanship truly made the project shine. Scott's work is impeccable--especially the crown molding, which adds a level of elegance and detail that completely transforms the space. His precision, artistry, and attention to detail are second to none. Every cut, joint, and finish was executed flawlessly. Beyond his technical skill, Scott was a pleasure to work with: professional, respectful, and clearly passionate about his craft. If I could give Scott more than five stars, I absolutely would. His work exceeded all expectations and brought the entire project to life. If you're planning a renovation, do yourself a favor and ask for Scott Hodges. You'll be glad you did. Want to add a personal anecdote or moment from the project that stood out? That can make the review even more memorable. Tim Silva

Had a great experience with Norfolk. Richard started us off with design help and Steven, our…read moreproject manager, made sure everything ran smoothly and timely. Steven truly made the process easy and worth recommending.

My wife and I got excellent guidance from Darby at Norfolk Kitchen & Bath (Braintree location), who…read morehelped us figure out what we wanted, at a fair price! We couldn't be happier with the result! (Note that in this photo, we haven't yet replaced the mirror, that's why it's a bit too small!) My one note was that Norfolk's own contractor labor was pricey -- and we ended up deciding to hire our own contractor for the install.

David Ricardi updated my kitchen in Spring of 2023. This included new cabinets, new counters and…read morenew wall tiles. Everyone that worked n the kitchen was top notch- probably the best subcontractors I've ever worked with. And the project manager helped everything run smoothly. I know many people talk about little issues left over after the job is done but we didn't have a single one. After a year and a half, though, there was an issue with the cabinets- something I just didn't like after living with it. David and team came and fixed it. I am really delighted with both the functionality as well as the appearance that f my new kitchen. The whole team is honest and incredibly skilled. I highly recommend them.

David and Team redesigned and built a new kitchen. We couldn't be happier with the result. There…read moreare always hiccups along the way with any project. David stood by his product and and made sure it was done correctly!! I would recommend David Ricardi Designs for any future projects. Brian a very competent craftsmen that does all his carpentry work!!

Emerald City ripped out my outdated counters and installed an absolutely gorgeous Colonial White…read moregranite. They were professional, on time, courteous, and did a fabulous job. And they worked around my four small kids. I highly recommend!!!

We recently had our countertop installed by Emerald City and working with John our coordinator and…read moreJames our installer was smooth and easy. James did a wonderful job installing. We love our new countertops! James and Michelle Taylor Manomet Point Beach House Plymouth MA 02360

What star rating do you give for never use again or refer?…read moreAfter repeatedly ordering and requesting one hole for the two bath sinks they You guessed it Drilled three which we discovered after they had ripped out the existing vanity and then revealed their screw up Just keep in mind that any mistakes they make will be your fault

We worked with CCCW to install a kitchen counter top. Kathy was AMAZING to work with. Kind and…read morepatient and knowledgeable. Kevin, the owner, is also awesome - a man of his word.

We made arrangements with Justine Coppenrath of Fresh Interiors to update our 15 year old kitchen…read morewhile we were in Florida last winter. Justine helped design the new kitchen, suggested appropriate appliances, and managed the contractors that made the new installations. She kept us well informed and asked us to make decisions as they were needed. The price for the work was fair, working with Justine was a pleasure, and we love our new kitchen! Thank you Justine and Fresh Interiors for handling this for us! Bonnie & Wayne Draeger

love Fresh interiors the furnishings are lovely and the personal service is most appreciated…read more From kitchen remodel to furnishings

Have been coming here for years. Ignore the negative reviews on here. I'm actually aghast that…read morethere are a couple poor reviews. I have been in dozens and dozens of times. Always end up leaving with something new. Wonderful staff and owners, and an excellent selection of spice blends, teas, salts etc. It is absolutely worth stopping in, whether you're in the area or driving an hour+ just to check it out. You will not be disappointed.

I bought a chocolate/ mushroom flavor powder, really bad taste and so expensive for the quantity…read more Tea is cheaper even flying to Barcelona to The house of tea and the quality is not even close. So disappointing!

Used this business a few times when not near my other suppliers a d was treated well on price and…read moreservice, later decided to open an account so I turned in the credit application and by lunch my account was opened, ive had other suppliers take over a week. Prices are low.