I went in person April 7 to buy a new refrigerator plus a separate freezer. Paid in full. They gave…read moreme a delivery date - which came and went with no call, no one showed up. This has happened now 3 times. They now say the new date is May 8. I'm DONE. I want a refund and will NEVER recommend Terrys Appliances to anyone! Go with anyone else but not them!

We purchased a new stove, dishwasher and refrigerator from Terry's on March 14. We were promised 4…read moredelivery dates, they never called to say they weren't coming. On the one occasion I spoke with sales, I was given a lame excuse of warehouse problems related to the COVID pandemic. Tried to get our money back, they said that they refunded my credit card, but the refund never came through. I alerted the credit card, company, they refunded me and planned to follow-up with fraud charges with Terry's

Eugene made my day! Our refrigerator stopped cooling on Memorial Day. The next day, I called Eugene…read moreat 9:20 and left a message. He called back at 9:35 and was in our house at 9:45. He quickly diagnosed the problem. It was a defective control panel. He replaced it with one he had in his truck, and within just a half hour, I was back in business. Eugene really knows his stuff, a true professional.

My 10 year old dryer quit working - I was dreading buying a new one. Eugene showed up the morning…read moreafter I called & replaced the door shutoff switch & replaced my rotted old drive belt for a very reasonable price. He told me my old one is better quality than the new ones. He saved me before my summer guests arrived. Thank You Eugene !!!!!

I love this store! There are gadgets and gizmos galore! Upon entering call there's all kinds of…read morefood to the left including honeys, soups, and crackers. They have a wonderful cake decorating section as well as lots of oxo brand kitchen accessories. But the upstairs! The upstairs is amazing, with an apron and table cloth hallway, That leads you to the room of Le Creuset and every pot and pan of your dreams! If you are looking for a small pinch bowl or a large Dutch oven, this is your place!

My husband and I went down to the Cape of September 2025 for our anniversary with friends of ours…read more We went to the cook shop to just browse around and possibly shop. My husband purchased some of their teriyaki sauce and absolutely loved it. We don't live close by in the Cape Cod area. We live out by Worcester Massachusetts. Today, July 7, 2026 I called the Cook Shop to ask how I could purchase some of the teriyaki sauce possibly over the phone and have it shipped to me. A gentleman that worked there got on the phone told me they had it in the shop, They were very busy and that I could come in and purchase the teriyaki sauce. At that time, he then quickly stated goodbye and hung up. I then proceeded to call back and when he answered the phone, I stated that he was rude to me and that he knew he was rude to me. He said the phone call was over and very busy and then proceeded to hang up again. I will never purchase anything from that business nor will I ever step through the doors to the store.

The response of the supervisory staff was great and they worked hard to make sure we were satisfied…read morein the end.

I had purchased a washing machine from this company about four years ago and at the end of a rinse…read morecycle it made some odd noises. I called on Thursday and again on Friday to request a service assessment. Nobody responded to my request. I called another company who made the assessment, gave an estimate which I accepted, ordered the parts and completed the repair within a week. I bought a dishwasher, refrigerator/freezer and a clothes washer from these people. I will be shopping elsewhere in the future.

We worked with Rob. O who was very knowledgeable about his products. He spent time with us over…read morenumerous days and answered all our questions. And we never felt rushed. Thanks for all your assistance Rob! And a great showroom!

I purchased over $5000 in kitchen appliances with an interest in LG products. The salesperson, Jack…read moreGilooly, convinced us to Purchase GE appliances and offered $800 in a bundle rebate. I have tried for months to receive these rebates, many emails and calls with no response. Finally reached the COO Jay Upton and explained my situation with months of frustration. His ridiculous suggestion was to return the appliances which means hiring an electrician and plumber to disconnect them for pickup. I tried to reach the owner several times but no response. In addition, KAM sent the wrong refrigerator and requested me to pay a 30% return fee and another delivery charge which I refused to pay. Their sales manager Frank even stated there were no GE rebates at that time. After I provided documentation on the rebates given to me from Jack, Frank said to call GE. I contacted GE and their rebate company and since months passed, GE said to contact the dealer for their assistance. KAM provided no assistance, made excuse after excuse and I never received these rebates $800 rebates promised. I thought I would support local businesses instead of the Big Box stores. It was a Mistake. The story they post on customer satisfaction is a joke. I strongly suggest you shop elsewhere. Hopefully the owner will contact me after this reading this review. Very frustrated and disappointed

Great people to do business with. Taylor was professional, knowledgeable and fixed the issues with…read moreour Whirlpool front loader in short time and at a reasonable cost. We are extremely happy with Thistle and highly recommend them. Bill H

I've been really impressed with their scheduling and communication and responsiveness. This is…read morereally hard to find on the Cape, and I found it with them. Would recommend.

David Ricardi updated my kitchen in Spring of 2023. This included new cabinets, new counters and…read morenew wall tiles. Everyone that worked n the kitchen was top notch- probably the best subcontractors I've ever worked with. And the project manager helped everything run smoothly. I know many people talk about little issues left over after the job is done but we didn't have a single one. After a year and a half, though, there was an issue with the cabinets- something I just didn't like after living with it. David and team came and fixed it. I am really delighted with both the functionality as well as the appearance that f my new kitchen. The whole team is honest and incredibly skilled. I highly recommend them.

David and Team redesigned and built a new kitchen. We couldn't be happier with the result. There…read moreare always hiccups along the way with any project. David stood by his product and and made sure it was done correctly!! I would recommend David Ricardi Designs for any future projects. Brian a very competent craftsmen that does all his carpentry work!!

We had an interesting HVAC product. We had an incredible HVAC team, but if it wasn't for Johnstone…read moreSupply in Yarmouth. My family would be staying at a Hotel for the week. Knowledge of the products, the on time delivery. The delivery person went above and beyond for the entire product. Very Impression.

From the owner: Johnstone Supply Yarmouth is a leading HVAC/R Wholesale Distributor with access to over 70,000…read morelocally stocked products and inventory so you can get it same or next day in most cases. Our product selection is continually growing to meet the needs of HVACR contractors to ensure we have the best brands and technology. Plus, our relationships with hundreds of the industry's top manufacturers give you access to a million special order parts. From equipment, to parts, to supplies you can be confident Johnstone has what you need today. Johnstone Supply: Making it Easier to do Business.