Very good - will use again. Very knowledgeable and professional. He knew exactly what might have…read morebeen the problem and he was correct.

Quick resolution and they came on time . It was a simple fix so I did not need partsread more

The people working here are nice and polite and do their best to get the buyer needed appliances as…read morequickly as possible. There is a nationwide delay on delivering many appliances, which is beyond their control. Eventually, we got all of ours at the agreed price. My one reservation, preventing me from giving them a five star rating is their apparent lack of familiarity with some of their appliances. This was particularly evident with both our induction slide in stove, and our dishwasher. For the stove, we had our counter people cut the depth for a standard slide in. It turned out, that this stove requires an additional depth of cut of about 1 1/2". So when the stove was delivered it didn't fit and they had to take it back until we could get the counter people back to re-cut the counter at an additional cost to us of $300.00. In addition, the induction stove is a plug in.... Not hard wired as our previous stove. I did the electrical for a plug in, but they neglected to advise me that the outlet had to be in a very specific location, so when they took the stove back, I had to re-wire a second time. Fortunately, I was able to do the electric work myself, otherwise, it would have cost me even more money to have an electrician return to complete the work. Once all of that was done, the stove was perfect. You might ask, well why didn't I look at the installation guide well in advance. The answer is, I didn't get guide until the stove was delivered. This is the type of information, I expect an appliance dealer to know and tell me in advance. I had asked, and was not told any of this. The same issue came up with the dishwasher, but having had the prior negative experience with the stove, I made several calls directly to the manufacturer so I could be prepared for the dishwasher delivery. So the short summary is: nice people, fair price, good appliances, but limited knowledge of their product specifications. Beware prior to delivery.

We purchased a new stove, dishwasher and refrigerator from Terry's on March 14. We were promised 4…read moredelivery dates, they never called to say they weren't coming. On the one occasion I spoke with sales, I was given a lame excuse of warehouse problems related to the COVID pandemic. Tried to get our money back, they said that they refunded my credit card, but the refund never came through. I alerted the credit card, company, they refunded me and planned to follow-up with fraud charges with Terry's

Eugene made my day! Our refrigerator stopped cooling on Memorial Day. The next day, I called Eugene…read moreat 9:20 and left a message. He called back at 9:35 and was in our house at 9:45. He quickly diagnosed the problem. It was a defective control panel. He replaced it with one he had in his truck, and within just a half hour, I was back in business. Eugene really knows his stuff, a true professional.

My 10 year old dryer quit working - I was dreading buying a new one. Eugene showed up the morning…read moreafter I called & replaced the door shutoff switch & replaced my rotted old drive belt for a very reasonable price. He told me my old one is better quality than the new ones. He saved me before my summer guests arrived. Thank You Eugene !!!!!

I love this store! There are gadgets and gizmos galore! Upon entering call there's all kinds of…read morefood to the left including honeys, soups, and crackers. They have a wonderful cake decorating section as well as lots of oxo brand kitchen accessories. But the upstairs! The upstairs is amazing, with an apron and table cloth hallway, That leads you to the room of Le Creuset and every pot and pan of your dreams! If you are looking for a small pinch bowl or a large Dutch oven, this is your place!

If you love kitchen gadgets, you'll love this store. I bought a SS Birletti stovetop espresso pot,…read moreand cranberry chocolate cape cod espresso grind coffee. My pot is still going strong 4 years later. I love visiting this store on my way up 6A.

I had purchased a washing machine from this company about four years ago and at the end of a rinse…read morecycle it made some odd noises. I called on Thursday and again on Friday to request a service assessment. Nobody responded to my request. I called another company who made the assessment, gave an estimate which I accepted, ordered the parts and completed the repair within a week. I bought a dishwasher, refrigerator/freezer and a clothes washer from these people. I will be shopping elsewhere in the future.

The response of the supervisory staff was great and they worked hard to make sure we were satisfied…read morein the end.

We worked with Rob. O who was very knowledgeable about his products. He spent time with us over…read morenumerous days and answered all our questions. And we never felt rushed. Thanks for all your assistance Rob! And a great showroom!

We purchased an Electrolux washer/dryer tower from Kam Appliance about a year ago solely because of…read moretheir supposed reputation for customer service and warranty support. learn from our mistake and run the other direction. From early on, this unit has had serious, ongoing issues, most notably an extreme and abnormal lint problem. The lint buildup is so excessive that unless I go to unreasonable lengths to clean the dryer after virtually every load, it becomes unmanageable. This is not normal operation. It is not acceptable. Before Christmas, I sent Kam Appliance a very explicit, very detailed email describing the lint issue again, supported by numerous photos and videos, and also documented that the unit shakes the entire house during operation. I followed up and was told parts had been ordered and that someone would reach out when they arrived. After about a month and a half of waiting, someone was finally scheduled to come out. The confirmation text conveniently included an order summary showing three parts that had absolutely nothing to do with the lint problem. When I called Kam to ask how this could possibly be correct, I was told there was "nothing in the notes" about a lint issue and that the visit was only meant to address a "noise" issue. The technician still came out and was helpful as he could be, but did not have the parts to fix the problem. I then contacted Kam Appliance again asking for an explanation as to how such a blatant failure in communication and record-keeping could occur when my complaints were detailed, repeated, and documented with evidence. I have received no response whatsoever. Completely unacceptable and deeply disappointing.

I've been really impressed with their scheduling and communication and responsiveness. This is…read morereally hard to find on the Cape, and I found it with them. Would recommend.

I had 2 appliances down. My dryer can be repaired. My dishwasher is extinct apparently, parts are…read morenot available. He got the dryer part in 24 hours, the problem is coordinating his time to my time! I'm a satisfied customer and do not blame them for parts that are no longer available. I just wish all appliances lasted forever!!

David Ricardi updated my kitchen in Spring of 2023. This included new cabinets, new counters and…read morenew wall tiles. Everyone that worked n the kitchen was top notch- probably the best subcontractors I've ever worked with. And the project manager helped everything run smoothly. I know many people talk about little issues left over after the job is done but we didn't have a single one. After a year and a half, though, there was an issue with the cabinets- something I just didn't like after living with it. David and team came and fixed it. I am really delighted with both the functionality as well as the appearance that f my new kitchen. The whole team is honest and incredibly skilled. I highly recommend them.

David and Team redesigned and built a new kitchen. We couldn't be happier with the result. There…read moreare always hiccups along the way with any project. David stood by his product and and made sure it was done correctly!! I would recommend David Ricardi Designs for any future projects. Brian a very competent craftsmen that does all his carpentry work!!

We had an interesting HVAC product. We had an incredible HVAC team, but if it wasn't for Johnstone…read moreSupply in Yarmouth. My family would be staying at a Hotel for the week. Knowledge of the products, the on time delivery. The delivery person went above and beyond for the entire product. Very Impression.

From the owner: Johnstone Supply Yarmouth is a leading HVAC/R Wholesale Distributor with access to over 70,000…read morelocally stocked products and inventory so you can get it same or next day in most cases. Our product selection is continually growing to meet the needs of HVACR contractors to ensure we have the best brands and technology. Plus, our relationships with hundreds of the industry's top manufacturers give you access to a million special order parts. From equipment, to parts, to supplies you can be confident Johnstone has what you need today. Johnstone Supply: Making it Easier to do Business.

Love, love, love this shop! I have been going for years. They have a variety of patterns that…read moreyou can select from and a variety of dishes both square and round . Everything from salad and dinner plates to chip and dip bowls. This is a place you must come in and experience. There are so many unique one of a kind vases and ornaments. The sun catchers are reasonably priced and so interesting. I noticed the last time I was there they also have magnets. I heard the saleswoman say they could make anything into a magnet. If on 6A in Brewster this is a stop you must make!

Just the best made and created in Brewster MA creative pressed gorgeous glass pieces. Excellent…read moregifts from$7- hundreds. A must stop shop warm environmental highly recommend! Thank you for being open on a Sunday until 5. Not sure of the kind sweet lady that helped us but we certainly appreciated her help!!!