First, I would like to say, the showroom was awesome! I did not expect to see as much on display;…read moreit really helped to make our decisions very easy. Christine helped my husband and me. She was very knowledgeable about ALL the products we were looking at for our kitchen remodel and made the whole process stress-free. I would highly recommend GPS in Hawthorne and working with Christine for your next project. THANK YOU for making this part of our project so easy. Pam & Tom

Popped in today on a whim. Looking to purchase some parts for a bathroom renovation, which include…read moretub, toilet, and accessories. Since I did not have an appointment, I wasn't sure what to expect, but everybody greeted me and super helpful and guiding me along the path of what I needed. They basically deal with Kohler which is not a bad thing so we were able to go through the specs of what I was looking for as well as the different levels high end to low end. Everybody was super friendly and informative and they have a nice little showroom section, which is always helpful.

This is a good store, but it seems like there's a problem with management. This is my go to store…read morewhen I need things from my home and I rarely don't find what I need but like many stores in the area they have big problems when it comes to being stocked for major weather events. I came to the store like many people looking to get ice melt and found a sign on the door that they would not have ice melt until 12 PM. So I went to a local Duncan's and bought some food and sat in the parking lot waiting to see a truck pull up and be prepared to get a reasonable amount and I sat there for nearly an hour and a half and then so people coming and going just like me that saw the sign and figured they would come back. Well after four or five minutes after the 12 o'clock mark, I noticed people walking to their cars from behind the store with bags of ice melt so I walked into the store and I spoke to a fella that was working in the paint department and he spoke to me and another fella and stated that well we really don't know if it's gonna come in at 12 o'clock or not. It might come in sooner. I might come in later and we were just OK with that because it was 12 o'clock at that time anyway so I hung around the store buying other products doing my policy of by in the smallest stores rather than going to the big stores like Lowe's and Home Depot. While I was hanging around talking to other customers and buying products, I noticed the fella at the paint department was taking orders for a person that just walked in the store just walked up and asked if you can get a couple bags of ice melt, and I was just really disappointed that that person saw me there knew what I was therefore looked at me talk to me and everything never told me that a truck had pulled up with the ice melt and then was apprehensive about taking an order from me because I had to get a paid slip from him to go to the front counter to get my salt. No, I'm not pitching a bitch or making a complaint but it's astounding to me that someone that works at the store would treat me in that manner and not just say hey listen just wanted to let you know that the ice melt came in and go grab a few bags and you can come in and pay for it. That is the mom and Pop feeling of a store and this guy ruined that because he should've had the courtesy of letting me know. Then when I get out in a lot as I'm going out and putting my ice melt in my truck, I noticed another van pull up with a skid of ice melt so it made me feel that they were either selling it out the back to certain people that they knew or they were just being flat out secretive about the shipment coming in either way it's not customer friendly attitude. I'm 69 years old and I've been going to that store since I was about 17 or 18 years old, not buying every single thing I ever needed there but knowing for well that when I needed something that place had it the day before I went in there and bought O-rings that nobody else would have because I knew you could go to Palmer Bros and they would have what I needed so I think people got on the stick and they got order more than they need of a product, especially in the middle of a season when you know there's gonna be other weather event events that people are gonna need the product

I had the best experience at this hard wear store. Reece I think that is how you pronounce her name…read moreand spell it. Needs a raise or a promotion. She exceeded my expiation as a costumer service person. She embodies the Palmer hardware expertise . She goes above and beyond she has knowledge of every aspect of the store up and down

I just had a really bad experience with them and will never buy from them again. I bought an…read moreoutdoor teak table late last night and immediately after placing the order, I saw that the table went on sale for over a $100 less than what I paid. Since it was rather late, I decided that the next morning i would ask for the price adjustment. I contacted them 1st thing today and they refused! The rep said NO even though an identical table was in my cart for $120 less! Unbelievable. They would not let me cancel the order and buy for a lesser price either. The rep refused to get a supervisor and pretended to ask for my call back number and disconnected before i had a chance to provide it. Never will i buy from them again. I recommend Wayfair - real customer service there.

5 out of my 7 items I ordered for store pickup were out of stock and cancelled when I got there…read more Why they say in stock when I order them online is a mystery as to what happened to them once I get to the store. Store managers were very rude and unhelpful Said when you pick up items don't expect them to be there most get sold out and cancelled! Said to have shipped I said I didn't want to pay shipping bc last time I did shampoo leaked all over my items. They replied that it's my fault to order shampoo online and said it's a rookie mistake

Went to Floor & Decor yesterday afternoon in Paramus. We were looking for waterproof, Vinyl floor…read moretiles. Floor & Decor had many options to choose from and at very reasonable prices. Thank you, David P, for your help when we wanted to know about the difference in waterproof tiles and how to determine the wear and tear of certain materials and longevity. We will be back again if we ever need to look for ideas. There are more options with tile work for kitchens, Vanities, tools and more. Staff was friendly and welcoming.

Love the store and the prices I have used this store for…read moremany different projects and have always been happy with the quality and the service.

As soon as I entered the store I was approached by Jamel. I had anticipated a difficult time making…read morea decision about what kind of TV to buy to replace the one that had conked out but he took me straight to the department, pointed out the different ones and their features. With plenty of information as well as looking at floor models, the process was quick and easy. The service following delivery was great, as well.

I bought a friedrich air conditioner last year..a costly unit.... and it stopped cooling. I called…read morepc richard to address concern since it is still under the extra warranty I purchased. The representative told me I had to schedule service before warranty would allow replacement. The rep said he scheduled the service which he did not. I am now entering day number 6 without ac in my bedroom. This is unacceptable and really bad business. I will not be buying from pc richard any more. The warranty is a joke. The rep I had the misfortune of dealing with is an idiot. And the way they pounce on you when you walk into the store is an indication they care only about a sale not about the service or customer. Shame on you pc richards.

It's a OK place to shop to cut a little sloppily set up. Kind of difficult to Know what items I may…read moreneed that I can find there. Prices are OK not great. But for the convenience I would go ahead and recommend that you stop there if you need curtains or household items. Best decision for yourself.

Great place with good quality curtains and curtain rods . Would recommend this place.read more

Has tremendous inventory of items especially hardware. I have purchased Benjamin Moore paint and…read moresamples here, transparent recycling bags, trash cans that do not break every 6 months, Benjamin Moore paintbrushes better than Purdue, and many other items. Their machine to sharpen knives is amazing! Going there today to get ant bait, prices equal or better than any hardware store Very helpful staff.

Went in to guy an EGO hedge trimmer because they had a great price online and it was in stock,…read moreunlike at the big Orange and Blue stores. Really friendly service from the guys working there and a cool throwback to hardware stores I remember growing up. Prices all seemed very reasonable.

The staff is excellent, knowledgeable and very helpful we worked with Matthew and John…read more Not only do they have lovely products they were willing to offer excellent customer service to follow up on items we liked and were out of stock. In other places they suggest we do all the follow up work, But both of these men took the initiative. We travelled from NYC to get better service and it was well worth it. Excellent. Victoria S.

If you want high quality flooring and a store filled with amazing, knowledgeable, patient folks . …read more . this is the place to shop. This review is well over due, but I want to say that two large jobs were done with the help the the LL Flooring, South Hackensack location. I wish I needed more flooring. These are the folks I'd do business with. If memory serves me correctly, I dropped off a couple of six-packs of beer for the guys this time of year. The timing of this post is due to the fact that I just made my last payment on the LL Flooring credit card. Thanks again LL Flooring, South Hackensack