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    Ferguson HVAC Supply

    1.0 (1 review)
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    Updated 2 months ago

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    9 years ago

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    Harry Miller Appliances

    Harry Miller Appliances

    (21 reviews)

    $$

    We had problems with our 6-year old Speed Queen washer and dryer. We called Harry Miller for…read moreservice and after speaking with a manager, based on her advice, we decided to go in and buy a new set. The new model Speed Queens perform way better as she promised. The delivery was perfect and on-time. Very pleased.

    I don't even know how to explain what Harry Miller has done to us. It's so unfathomable that words…read moreare difficult to come by. We've been using Harry Miller to fix our washers and dryers at our condo building for decades. It's difficult for me to give a 1-star review because their servicemen are terrific. However, what they're doing now leaves me speechless. Our work orders for machine repairs goes through our management company, Westward360. Westward360 manages many MANY associations and apartment buildings. There's one association that has absolutely NOTHING to do with us, that has an outstanding invoice from February and I believe it's in the low $100's. When our association called for service on a machine, Harry Miller REFUSED to come out because this other association has an outstanding invoice. They said the ONLY way they'd come out is if I (the president of the association) pays upfront. I don't have our association's checkbook onsite and all of our invoices are paid directly from Westward360. They want ME to pay out of MY pocket. I can't even fathom what Harry Miller's thinking is on this. Why in the WORLD would they punish US for something a completely different association is doing? We have absolutely ZERO to do with them. Our bills are paid on time and we have nothing outstanding with them. Now I'm looking for another appliance repair company. This isn't a difficult feat, trust me. I just can't wrap my head around why Harry Miller would rather lose our business than repair our machines and get paid.

    Rivercrest Sewing Center

    Rivercrest Sewing Center

    (2 reviews)

    I've had good experience in the past, however sad to see they are closed well before their posted…read more5pm close time with no notice posted on door /window. Guess I'll be going somewhere else.

    My Baby Lock serger was no longer under warranty and rather than take it back to where it was…read morepurchased which is a great distance from my home I decided to find a locale repair shop. I contacted Rivercrest Sewing Center in Crestwood, IL asked if they serviced Baby Lock's they said yes. I took my serger in and explained the issue and they said they would check it out and get back to me. A couple days later I was contacted and told they could not fix it and it was recommended that I take it back to the shop in Bensenville, IL where it was purchased. I picked it up and took it to the shop in Bensenville, IL. When I dropped the machine off in Bensenville, IL I noticed oil on the plate near the needle I wiped it off and didn't think much about it until the repairman at the Bensenville shop contacted me and stated that there was a pool of oil in the machine. The repairman in Bensenville was able to fix the machine but because of the oil it had to be thoroughly cleaned at a cost of $120. I contacted Rivercrest they said they did not oil the machine. The machine went from my house to Rivercrest and then to Bensenville. If there is one thing you learn when you purchase a Baby Lock serger is that you do not oil it. Someone at the Rivercrest Sewing Center in Crestwood, IL oiled my Baby Lock serger and I hope their mistake does not cause issues in the future. I will not be going to this shop again for anything nor would I recommend it.

    Ferguson HVAC Supply - hardware - Updated September 2026

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