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Services - Five Star Appliances

Appliance repair

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2 years ago

A true Appliance Store over the years I've watched the growth n development. Satisfactory with the service everytime I l walk in there

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11 years ago

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11 years ago

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11 years ago

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Diamond Appliance Service

Diamond Appliance Service

(50 reviews)

West Pullman

Don't use this business! A technician came to fix my oven under Whirlpool guarantee, he changed the…read morepanel but then couldn't plug in the chord back in the outlet. We couldn't even check if the oven now works. The technician said he was done and left with "good luck". We called customer service but they just don't care, saying this is our problem. We left 2 voice messages to the manager, but he never called back. I have never experienced anything like this in this country before. Such a shame!

What a nightmare! American Home Shield recommended (Herman Appliance Repair...I guess Diamond is…read morethe new or old name) this company to me to fix my washer machine. This review is based off of customer service alone and not the work of the technician. I'm hopeful the work the technician provided will last but that is yet to be determined! The "scheduler" as she called herself ensured the technician would be on time. I informed her that if he couldn't be on time it's fine...I would have AHS to send out another company because my daughter had to get to work by a certain time. As soon as I said that she said, "You are his first call. He will be there on time." Well, that didn't happen. I texted her 9:36 am and informed her that he hadn't arrived and that I would just request another company. He then called and said he would be at my home shortly (7-8 minutes). He arrived with a nasty attitude and clearly didn't care that he was being recorded by my Ring doorbell camera. He and his immature "scheduler" were recorded on my porch talking so much trash about our exchange as if I was the issue! Never again!

Five Star Appliances - homeappliancerepair - Updated June 2026

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