Rich worked very hard to fix my Speed Queen washer. He checked out everything that was the possible…read morereason it wasn't draining completely. Turned out to be one of the two computers on the Speed Queen. The computer was expensive but I chose to replace it rather then look for a new washer. I would definitely recommend Chicago Appliance for any appliance item I have. Rich was great.

My Magic Chef oven stopped heating. Rich promply arrived to save the day when diagnosed & replaced…read morea failed inginter in no time. I will have Chicago Appliance Service all my appliance from now on.

Don't use this business! A technician came to fix my oven under Whirlpool guarantee, he changed the…read morepanel but then couldn't plug in the chord back in the outlet. We couldn't even check if the oven now works. The technician said he was done and left with "good luck". We called customer service but they just don't care, saying this is our problem. We left 2 voice messages to the manager, but he never called back. I have never experienced anything like this in this country before. Such a shame!

What a nightmare! American Home Shield recommended (Herman Appliance Repair...I guess Diamond is…read morethe new or old name) this company to me to fix my washer machine. This review is based off of customer service alone and not the work of the technician. I'm hopeful the work the technician provided will last but that is yet to be determined! The "scheduler" as she called herself ensured the technician would be on time. I informed her that if he couldn't be on time it's fine...I would have AHS to send out another company because my daughter had to get to work by a certain time. As soon as I said that she said, "You are his first call. He will be there on time." Well, that didn't happen. I texted her 9:36 am and informed her that he hadn't arrived and that I would just request another company. He then called and said he would be at my home shortly (7-8 minutes). He arrived with a nasty attitude and clearly didn't care that he was being recorded by my Ring doorbell camera. He and his immature "scheduler" were recorded on my porch talking so much trash about our exchange as if I was the issue! Never again!

About a year ago we noticed our dryer wasn't heating. And even though hubby is handy I don't trust…read morehim when it comes to my appliances. I found Ray on Yelp and he had so many great reviews so I called and quickly received a response. He was friendly to talk to and honest about the service cost. Which was less than I used to pay when Sears was still around. He came and explained to the husband what needed to be done and how much it would be and fixed our dryer. Today we needed him again for our washer. Again he fixed the problem quickly and for a fair price. Needless to say we were very impressed with Ray's work and he has two very satisfied customers here. I will tell all our friends about him. I tell you it's hard to find good people who do good work but Ray is a great guy and does great work.

This was the second time I used this company for repairs. Was satisfied the first time so decided…read moreto use them again when my oven went out. Technician came out and replaced the Ignitor. First off we felt he up charged on the repair cost based on a quick Google search. Then he broke my handle on the oven while doing the repair. He tried to say it was arealy like that however, i know it wasn't broken prior to his arrival and he didn't point it out on initial review of the stove. Would not recommend! Stay away!

If I need anything for my house I always come to here . Great affordable prices and great serviceread more

Bought a bunk bed there! And Adam gave me a great deal!read more

I wouldn't know if they are good or not. They were unable to service my "area". I don't know if…read moreit's because I live so close to the Roseland area, but they do not service the 60628 zip code area. I will say that they did text me to inform me 3 hrs later after being told I would hear back from them in 5 minutes.

This isn't the first time I've called Fit It. So when my dishwasher stopped working I called them…read moreagain. The power was completely out. Robert called me and said before I head out there could you confirm no power to the dishwasher. I said yes. He said could you go to the dishwasher and find the switch. He was clearly trying to save me from spending $ for something that would have just been a switch that got turned off. TBH, I had been staring at this switch behind my stove for the last couple of days and wondered if that was the answer, but was scared to mess with it being behind the stove. But sure enough it was the answer!! Thank you Robert for helping triage a very simple issue over the phone and saving me the $. This is why we call you guys all the time we need a hero!

I called A+ in to diagnose a washing machine that leaked on drain cycle - They arrive right on…read moretime and found the problem VERY quickly - GREAT SERVICE. Will use them again!

I knew it was time to check in on my wash machine to make sure it was running efficiently since…read moreI've had it for about 8 years. The company responded quickly and was at my house only a few hours later (with a text ahead of time with an ETA). George was so nice and explained everything. I was only doing maintenance to make sure the drain were clear and the machine was clean (thanks to my furry puppy). The whole service was probably about an hour and I was more than pleased with a 2 month guarantee and a reasonable price. I would definitely use this company again.

DON'T BUY ANYTHING FROM HERE!! Me and my wife bought a washer and dryer set from here 3 months…read morelater the dryer goes out. I go to the store last Friday to talk with guy about it, mind you over the phone we were told it's a 90 days repair/replace warranty but he tells me it's actually 60 days. So I ask him how much would they charge to come out to repair the dryer since it's beyond 60 days. He says I can get my guy over there today or tomorrow at the latest. Saturday goes by no repairman, Sunday goes by no repairman, Monday goes by no repairman, Tuesday goes by no repairman, Wednesday goes by no repairman after being guaranteed that they will be there to repair. So we have gone a whole week without our dryer meaning we had to spend extra money going to the laundromat because it's a house of 5 and our clothes need to be cleaned. SMDH!! If I could give this place a score of -10 I would. DON'T WASTE YOUR TIME OR MONEY!!

Got a great deal on a stainless steel refrigerator and stove with same day delivery. My wife loves…read morethem. Going back in January to get front load washing machine and dryer. My current washing machine leaks water on the floor after having it near 10 years.

We called First Repair & Issac returned our call on New Year's day. He came out today the next day…read more& was very professional & honest. He told us our fridge wasn't worth fixing. Thank you, Mary Lynn Chlada

Hey Appliance First Repair..if you don't work in a certain area it would be nice if you let…read morepotential customer know that, rather than set up fake service call we wait noone show or call. Rasheid I spoke with you personally, hyped up your company to my daughter as I've had your company do services for me since 2/13/10! "Mam my apologies we don't work that area our office is in Pullman/Homewood I hope find the service you need" WOW!!